ShipInsure Shipping Protection

July 9, 2025

Can’t say enough good things about ShipInsure. Noah and the team are top-tier, super easy to work with, always on it, and they genuinely care. It’s rare to find a partner that feels like an extension of your team, but that’s exactly what they’ve been for us. Setup was a breeze, support is lightning fast, and it’s been a big win for both our ops and our customers. We’ve had way fewer headaches on the shipping side, and our customers love having that extra layer of protection. If you’re on the fence, just go for it, you’ll be glad you did.

May 30, 2025

Fantastic App & Outstanding Support! We've been using ShipInsured for 30+ days and it's been a game changer for our Shopify store. The app integrates seamlessly with our existing workflow and provides us with peace of mind by automatically insuring our shipments. Claims are easy to file and the process is fast—no complicated forms or endless follow-ups. Their customer support team is incredibly responsive and helpful whenever we've had questions. Highly recommended for any e-commerce business looking to protect shipments and streamline their operations. A must-have tool in our fulfillment process!

Aug. 21, 2025

Update: We experienced a strange issue after uninstalling this app from our Shopify store, a bot exploited leftover app content (even though the app was removed) to run test transactions using stolen credit cards. A few $1 purchases went through for ShipInsure, resulting in chargebacks and fees for us. However, I want to emphasize this: the developers responded immediately, took full responsibility, and explained that this was a rare anomaly. They’ve since fixed the underlying issue, ensured our store was fully disconnected, and even reimbursed us for the chargeback fees. Their support was honest, attentive, and personal – even after we had removed the app. Now that the problem is resolved, I’m back to recommending this app. It’s a solid solution for merchants who want to add insurance options to their shipments, especially for higher-value items and orders. It also gives peace of mind to customers while offering a potential extra revenue stream for the store. Great app, and great people behind it. Thank you for your great service!

May 16, 2025

We haven't had any major issues, tons of packages have been replaced or refunded, and the revenue share is basically free money.

May 13, 2025

Noah & Drew are great! Very informative and mostly clear and easy to talk to.

May 9, 2025

ShipInsure has been a breeze to install and the team has been excellent to work with, providing numerous solutions for how the service appears in our Cart and Checkout. The service works as intended and has been greatly helpful for many of our customers.

April 29, 2025

Excited to use ShipInsure. Handling claims has always been a nightmare. Onboarding incredibly smooth. Noah is awesome.

April 21, 2025

Great Support and piece of mind.

April 21, 2025

ShipInsure has completely transformed the way we handle shipping protection for our ecom business. Their easy integration, transparent pricing, and excellent customer support have made the entire process effortless. It's rare to find a solution that not only boosts our customers confidence but also helps streamline backend operations. Shipinsure does both, with EASE. Highly recommended for any brand looking to add real value to the post-purchase experience!

April 7, 2025

Noah's support made this a great experience. It's a big relief to know that our customers with shipping issues are getting a great experience.

Dec. 3, 2024

Using ShipInsure for package protection has been a game changer! I used to spend a lot of time on the phone or over email contacting different shipping companies regarding lost packages, but now customers are able to file a claim on their own for their missing packages. This has saved me so much time and the customers are happier receiving a resolution in a timely manner. If I ever have any issues, I just send an email and I receive a reply back.

Sept. 12, 2024

We used to spend hours each week dealing with carrier claims. ShipInsure has allowed us to avoid this entirely and is also making us money. I'm very happy with this app.

Aug. 26, 2024

Great app. Set up was quick and easy. Team has been helpful. Working great so far.

Aug. 8, 2024

ShipInsure has been a fantastic addition to our store. The integration was seamless, and our customers value the extra layer of coverage it provides. Their support team is both responsive and helpful, making the entire process straightforward. We've already seen a reduction in time spent dealing with shipping issues. I highly recommend ShipInsure to all Shopify store owners!

Aug. 5, 2024

Couldn't be happier with my experience. I've just added ShipInsure to my second Shopify store. David and Noah have been very knowledgeable and helpful throughout and I would recommend this app to anyone to wants to reduce their liabilities on shipping! Thanks team!

July 10, 2024

May 15, 2024

Easy to integrate. Great purchase rate. No issues at all. Overall great service to provide your customers

April 2, 2024

Fantastic responsiveness from support (specifically Noah). Very happy with the utility their service provides as well. Highly recommend.

March 1, 2024

Very good communication with everyone we have spoken to. The onboarding process was by far the simplest, and quickest yet.

Nov. 3, 2023

We have had an awesome experience so far with sales and customer service. The application makes it much easier for us to file claims. In the past it was a bit of a headache but this saves time and money! Highly recommend!