All reviews

Rating Breakdown

  • 5
    82% (23 ratings)
  • 4
    7% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    4% (1 ratings)
  • 1
    7% (2 ratings)

Reviews with Text

  • 93% (26)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 15, 2024

I looked at various apps roughly doing the same. Probably I will update this review once I have used it for a while. So far I can say that this is a serious app considering, even though I am not using this app to it's full potential (yet). For small companies this is the cheapest shipping solution. Using the platform is costing close the 0. When using their shipping agreements with UPS and DHL, no other broker can match the prices I get though their platform and NO subscription fees!! 0!! Besides using their agreements with UPS and DHL I am also using my own agreement with DBSchenker. update: after a year of using it I only get more positive: Shipmondo sends automated personiised sms and email messages when we start processing the order, when it is packed, when it is send with tracking, sends the tracking to shopify, is able to split up orders in multiple fulfiments, sends this data also to shopify, etc Created a monthly Invoice, shipments are paid from the account we have with them, so everything is paid when label is created, so we never get reminders. This simplifies our bookkeeping tremendously.

Using app

Over 1 year

Total reviews

45

Average rating

4.5

5 / 5 Share

Feb. 8, 2023

Super integration, meget brugervenlig. Fantastisk kundeservice fra Shipmondo. Meget tilfreds med appen

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

Nemt at bruge, også med egne fragtaftaler, nem at komme i kontakt med og hurtig løsning af fejl, hvis de opstår

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

This is an amazing app! But you have to know what the app is intended to do. The app makes it possible to link the shopify store to the shipping companies so you can manage the orders and print the shipping lables from the differnt carriers, from one place! The support is really good. Sometimes it can take 15-20 minutes before they answer the phone, but when they do they always help out.

Using app

1 day

Total reviews

8

Average rating

4.6

5 / 5 Share

July 11, 2022

Five stars from us! Lovely support from the support team as well I very highly recommend this app!

Store

Jentle

Using app

12 days

Total reviews

6

Average rating

5.0

1 / 5 Share

May 10, 2022

they are just a middle company providing better prices for sending in bulk, however, if you have any problem with any shipment or weight, you can't do anything, and you can't complain, and they won't help you, just will ask you for more money to pay or you won't be able to use their app anymore. UPDATE: I got banned for using their app for posting negative reviews and feedback, so as you can see freedom of speech is not tolerated by this company, only nice and kind words are allowed. May update: I got banned since April of using Shipmondo services due to my bad reviews, I'm also not allowed to use the service with any other companies, so it's not MY company who was banned, it was ME, so it was something personal against my person, BUT at the end they made me a BIG favour, signing a business contract directly with postnord, SAVED more than 500DKK per month, it's completely insane how much Shipmondo is charging for shipping when you can get it cheaper now, I just can say THANK YOU for banning using your services, you made me a BIG FAVOUR. BUT YOUR LACK OF FREEDOM IS CONCERNING - WE ARE IN 2022 -

Using app

Almost 3 years

Total reviews

6

Average rating

1.2

Developer Reply

Hello Goldenbeards.com As we have already tried explaining multiple times, we feel that we have done everything in our power to support your business over the past 7 years and offer the best possible service to you. But we do not feel that the cooperation has been mutually appreciated. You have bashed our service online and threatened us multiple times, even though the reason for your issues had been your parcels not being compliant with the rules and regulations of your chosen carrier. We’ve also advised you on multiple occasions to enter your own agreements with your desired carriers, which you have refused to do up until now, but I’m glad to hear that you’ve finally done it. We feel that there is nothing more we can do to make this cooperation a successful one for both parties and have therefore asked you to find another solution for your shipments.

5 / 5 Share

March 26, 2021

The best support team I've ever met. The app works perfectly, and the Shipmondo-team is always ready to help with anything!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2017

Very easy to use and great support whenever you need it.

Using app

11 months

Total reviews

4

Average rating

5.0