All reviews

Rating Breakdown

  • 5
    78% (100 ratings)
  • 4
    5% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    16% (21 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 24, 2018

One of the best things about Shipmonk is their willingness to work with a small business. If I ever needed help with how to use their platform or a question about an order, their customer support is very prompt and they get back to you very fast. Using a fulfillment center is a little scary, but Shipmonk has shipped all my orders quickly and has made the transition a lot less scary!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2018

Excellent. Great support team and we've got the most responsive and helpful shipping manager any company could ask for. Super easy to use and love the new UI!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 23, 2018

Shipmonk provides great service. They ship same or next day, their carrier rates are the lowest. We worked with multiple other companies before and Shipmonk seems to be the best

Store

Zinvo

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 23, 2018

We've been with Shipmonk for about 2 years now and they only keep getting better! Happy to see an app plugin for Shopify now.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 23, 2018

Worked with 2 other fulfillment centres before switching over to ShipMonk. Couldn't be any happier, they're AWESOME. The level of service FAR exceeds any other fulfillment company I've worked with...and at a significantly lower price.

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 23, 2018

We love Shipmonk! Great support and helps our business tremendously.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2018

Love shipmonk integrations, it makes it super easy to manage my business.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2018

I have used Shipmonk's services for about a year and they are very helpful in growing my business. They are always there to help and deliver high quality service. I'm happy to have found them! -David from Today Is Art Day

Using app

3 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 23, 2018

Overall, my experience with ShipMonk has been fantastic. I was previously using ShipBob, but they had huge problems with inventory shrinkage and didn't seem to care about my business, and I was glad to find an alternative 3PL at a competitive price point. On virtually all fronts, ShipMonk has met or exceeded my expectations, and if or when they haven't, they've made a sincere effort to reconcile it. Easy recommendation!

Using app

Over 2 years

Total reviews

9

Average rating

4.2