ShipperHQ: Smart Rates + Rules
Control shipping rates, delivery dates & rules at checkout
Rating
4.8
feedback
67
chart
#1,112
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
6%
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Less than a year
58%
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More than a year
34%
Reviews Summary
ShipperHQ is highly praised by ecommerce merchants for its impressive functionality and reliable customer support. Users appreciate the app's ability to offer specific shipping options, set up complex rules, and provide customization for various shipping needs. The support team is highlighted for being responsive, helpful, and knowledgeable, guiding users through setup and troubleshooting. However, there are a few negative reviews mentioning difficulties with cancellation procedures and some issues with support consistency. Overall, ShipperHQ is considered a game-changer for managing shipping logistics on Shopify, with users recommending it for its user-friendly interface and robust features.
Highlights
Review RSS Feed
All reviews
Feb. 4, 2026
We've used ShipperHQ for years on multiple platforms. It is super easy to use and their support team is incredibly helpful!
Jan. 30, 2026
Our company has used ShipperHQ for many years now, dating back to our site launching on Magento 1.9. We're now on Shopify and continue to be impressed with their technology. What I like the most about ShipperHQ is the ability to create rules that give us an incredible amount of control over what rates are shown and when. Stuff like No Fedex Home if its a PO Box or to AK/HI/PR, blocking certain items from shipping to certain locations, the ability to "tweak" pricing with adjustments. It gives you so much control.
Dec. 8, 2025
Been using ShipperHQ for years now. I wanted to leave a review beacuse I sent in a support ticket this morning. They responded right away for more information then replied with a solution. Very good customer service all around.
Thank you for the 5-star review. We’re glad to hear you’ve had a great experience with us over the years and that our support team was able to help quickly. Really appreciate your feedback.
Nov. 19, 2025
We've been using ShipperHQ for 5 years now. It's been great for our customers. Support has always been very helpful in helping us accomplish some of the oddball issues we come up with. If you are totally new to this type of software, it will take some time to learn but most everything is fairly straight forward.
Thank you for the 5-star review. We're so glad ShipperHQ continues to deliver value for your business and your customers. Big thanks for the shoutout to our support team. Appreciate your continued trust!
Nov. 19, 2025
I've been using ShipperHQ since first replatforming on Shopify a couple of years ago, and it's absolutely amazing, the app has impressive functionality, we're able to offer shipping calendar options we couldn't offer in the past & it's really helped conversion. I also can't fault the support team, any time I've had queries I've had helpful responses extremely quickly, and have also had video calls with the team for them to walk me through how to use different parts of the app. The support team are extremely helpful. I'd definitely recommend this app.
Thank you so much for the 5-star review. We're glad the delivery calendar and other features are helping you drive conversions. We appreciate the shoutout to our support team. Always happy to help! Thanks again for recommending the ShipperHQ app.
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