ShipperHQ: Shipping & Checkout
No-Code Shipping & Checkout Optimization App for Shopify
Rating
4.7
feedback
65
chart
#1,852
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
6%
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Less than a year
58%
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More than a year
34%
Reviews Summary
ShipperHQ is highly praised by ecommerce merchants for its impressive functionality, reliable performance, and exceptional customer support. Users appreciate the ability to offer specific shipping options based on cart contents, set up complex rules, and customize shipping rates. The support team is consistently mentioned as being responsive, helpful, and willing to guide users through any issues. However, some users have faced challenges with the learning curve of the app and difficulties in canceling subscriptions. Overall, ShipperHQ is considered a game-changer for managing shipping logistics on Shopify, offering a user-friendly interface, robust features, and reliable performance.
Highlights
Review RSS Feed
All reviews
Dec. 8, 2025
Been using ShipperHQ for years now. I wanted to leave a review beacuse I sent in a support ticket this morning. They responded right away for more information then replied with a solution. Very good customer service all around.
Nov. 19, 2025
We've been using ShipperHQ for 5 years now. It's been great for our customers. Support has always been very helpful in helping us accomplish some of the oddball issues we come up with. If you are totally new to this type of software, it will take some time to learn but most everything is fairly straight forward.
Thank you for the 5-star review. We're so glad ShipperHQ continues to deliver value for your business and your customers. Big thanks for the shoutout to our support team. Appreciate your continued trust!
Nov. 19, 2025
I've been using ShipperHQ since first replatforming on Shopify a couple of years ago, and it's absolutely amazing, the app has impressive functionality, we're able to offer shipping calendar options we couldn't offer in the past & it's really helped conversion. I also can't fault the support team, any time I've had queries I've had helpful responses extremely quickly, and have also had video calls with the team for them to walk me through how to use different parts of the app. The support team are extremely helpful. I'd definitely recommend this app.
Thank you so much for the 5-star review. We're glad the delivery calendar and other features are helping you drive conversions. We appreciate the shoutout to our support team. Always happy to help! Thanks again for recommending the ShipperHQ app.
Sept. 12, 2025
We use ShipperHQ across all of our platforms and the stability and customer support is amazing. I would definitely reccomend.
Thanks for the 5-star review and for recommending ShipperHQ! We’re thrilled it’s been the perfect solution for your business.
July 24, 2025
The ShipperHQ app allows us to offer our customers specific shipping options and carriers at checkout based on what is in their cart. We have a wide variety products that vary greatly in size and price. This app allows us to set up complex rules for our shipping options. We've not found any other Shopify app that allows us the same functionality. It's also been very reliable, without any downtime in the 5 years we've used it. This is very important in an app on the checkout page! The ShipperHQ support team is very responsive and always helpful. Recently we switched to a new LTL freight carrier. The ShipperHQ team guided us through adjusting our settings to add the carrier. When we ran into difficulty the support representative, Michael, scheduled a meeting and walked us through adjusting our settings until we got the result we were looking for.
We really appreciate you taking the time to share this review! We’re thrilled ShipperHQ has been able to meet your complex shipping needs and remains a reliable partner in your business growth. We’re also pleased that Michael and our team could assist with the switch to your new LTL freight carrier. Ensuring a smooth customer experience is always our goal, and we’re glad we could help you make the necessary adjustments. Thank you for your continued trust.
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