ShipperHQ: Smart Rates + Rules for Shopify

ShipperHQ: Smart Rates + Rules

Control shipping rates, delivery dates & rules at checkout

Rating

4.8

feedback

70

Reviews

chart

#1,730

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    6%
  • Less than a year
    57%
  • More than a year
    36%

Reviews Summary

ShipperHQ is highly praised for its excellent customer support, user-friendly interface, and powerful functionality. Users appreciate the ability to create complex shipping rules, customize shipping options, and receive quick responses from the support team. The app is described as a game-changer for e-commerce businesses, offering reliable and efficient shipping solutions that enhance customer satisfaction and boost sales. However, there are a few negative reviews mentioning difficulties in canceling subscriptions and issues with payment plans and core concepts. Overall, ShipperHQ is recommended for its comprehensive shipping management capabilities and outstanding customer service.

Highlights

Excellent customer support and quick responses
User-friendly interface and powerful functionality
Complex shipping rules and customization options
Difficulties in canceling subscriptions and payment plan issues
Mixed feedback on core concepts and development team

Rating Breakdown

  • 5
    86% (60 ratings)
  • 4
    3% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    9% (6 ratings)

Reviews with Text

  • 99% (69)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 20, 2026

The app works well and does what we need it to do. The support is excellent, especially Brad who has been very helpful and responsive.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

I have a specialized product with a ton of extra shipping rules and I could not do what I do without Shipper HQ. Love these guys.

Using app

About 4 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 27, 2026

Excellent support if you have any questions or experiencing an issue. Quick, reactive and available to help fix or troubleshoot.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

We've used ShipperHQ for years on multiple platforms. It is super easy to use and their support team is incredibly helpful!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

Our company has used ShipperHQ for many years now, dating back to our site launching on Magento 1.9. We're now on Shopify and continue to be impressed with their technology. What I like the most about ShipperHQ is the ability to create rules that give us an incredible amount of control over what rates are shown and when. Stuff like No Fedex Home if its a PO Box or to AK/HI/PR, blocking certain items from shipping to certain locations, the ability to "tweak" pricing with adjustments. It gives you so much control.

Using app

5 months

Total reviews

1

Average rating

5.0

All reviews

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