ShipperHQ: All‑In‑One Solution

Aug. 4, 2020

Thank you Shipper HQ for a great product and amazing customer service, special shout out to Dakota! I run e-comm for a boutique home furnishings site. We have always seen shipping as our biggest barrier from online sales, and Shipper HQ has finally come up with a solution. Besides having the white glove delivery partner, which was important to us, we have other complicated needs with several pickup locations, products with various lead times, etc. As a creative person, the Shipper HQ team helped me tremendously by breaking down an intimidating process into manageable steps, and the platform itself is quite easy to navigate. So yes, 5 stars!

June 5, 2020

Has a learning curve, but super powerful functionality and customizations. Support has been very helpful and responsive.

March 31, 2020

We've been using this app for months now on one of our sites. So far so good. It requires quite a bit of learning curve to setup but support is super awesome. They won't give up on you until you achieve what you're looking for. This is geared towards complex shipping rules that Shopify's native shipping functionality (and even some shipping rules apps) are not able to provide. Almost any shipping rules requirements you have can be done here. That said, this is for recommended for complex implementations (e.g., large catalog of products that have different shipping requirements, multiple carriers, etc.). We'll be implementing this on our other sites ASAP.

Feb. 24, 2020

ShipperHQ is great! We've used it to solve two big problems. 1. Customers are now able to see real-time estimated delivery dates calculated by Fedex. We previously displayed a "3-6 business days" estimate. 2. We have some products that legally can't be sold in specific states. Restricting this at checkout used to to require complex Shopify Scripts written in Ruby. Setting these rules is much easier via ShipperHQ's admin.

Feb. 12, 2020

I have been a customer for over ten years. I started using them way back when they only made an app for Magento. It just works, and frankly, I do not believe there is a better app to do the job. Shipping is complicated so the key is in your setup, but once you get it up and running, you will never have to think about it again.

Sept. 20, 2019

Through its robust carrier rules and segmentation, we have been able to present competitive shipping options that make sense for both our B2B and B2C customers. The date and time feature is a real differentiator in our industry. Technical support and overall customer service has been extremely helpful; both in the initial setup and overcoming technical obstacles. Great app!

Sept. 19, 2019

Shipper HQ has been awesome. We have quite a few complex rules for oversize items, geographically restricted vendors, and needed custom rates for a courier. The level of customization we achieve for displaying shipping options at checkout has been exactly what we needed. Whenever we need to adjust dimensional or courier rules the process is simple and quick. Customer service is top-notch as well. Overall we have no complaints.

Sept. 19, 2019

Indispensable. This is the ultimate shipping app. Showing customers the guaranteed delivery date with their rates has cut down on customer service calls and boosted conversion. Dimensional weight calculations are dead-on perfect. Finally... I cannot say enough great things about the level of support. ShipperHQ is the best. We used it for 5+ years on Magento and are so very happy to keep it now that we've migrated to Shopify.

Sept. 13, 2019

Great app for live shipping rates. A little slow on loading at checkout sometimes but good for easily integrating UPS and USPS shipping rates on to our website. Visit: avnow.com

Sept. 12, 2019

ShipperHQ has been a great partner for our front end ecosystem, handling some complex shipping rules and requirements with ease. Their support team is very professional and responsive. I would recommend them.

Sept. 10, 2019

ShipperHQ has enabled us to offer dynamic shipping options with automated ease! The team was very helpful in setting us up, and its been a great tool to work with since then! We've enjoyed this app!