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Rating Breakdown

  • 5
    80% (8 ratings)
  • 4
    0% (0 ratings)
  • 3
    10% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (1 ratings)
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3 / 5 Share

Sept. 26, 2023

Good and well intentioned, but not great in terms of reliability. We do a small volume of D2C deliveries within the GTA and we've found that their UI is often buggy and the deliveries are frequently delayed. High marks however, for their customer service and response times. As our business grows, I hope that Shippie fixes these operational flaws that are supposed to be core competencies for a shipping partner and are a major irritant when lack of consistency in delivery times causes loss of customer trust.

Store

Squirrel's Granola Co

Using app

5 months

Total reviews

1

Average rating

3.0