Shipping & Delivery ‑ ShipZip
Custom Shipping Solution by ShipZip - Shipping Rates
Rating
5.0
feedback
367
chart
#309
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
9%
-
Less than a month
34%
-
Less than a year
48%
-
More than a year
8%
Reviews Summary
The ShipZip app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service and support provided by the team. Users appreciate the quick responses, effective solutions to shipping issues, and the willingness of the support team to go above and beyond to ensure the app meets their specific needs. The app itself is praised for its ability to handle complex shipping requirements, customize shipping rates by zone or postcode, and streamline the shipping process for online stores. Overall, users highly recommend ShipZip for its functionality and outstanding customer service. However, there was one negative review mentioning malfunctions causing financial losses and temporary fixes that didn't last.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 25, 2024
Ankit was very helpful and prompt in resolving our issue. Thank you Ankit!
Nov. 25, 2024
Excellent App for shipping quotes. So many options ! Safe and trustworthy. Customer service is amazing too, always willing to help.
Nov. 22, 2024
This app did what no other app could. We have a very complicated delivery method, with multiple carriers and a lot of restrictions on what we can ship (or not) to places. The app do everything. On top of that support is excellent, which you will need because a comprehensive app like this tends to be complicated. This app is worth every penny.
Using app
About 1 year
Total reviews
3
Average rating
5.0
Nov. 14, 2024
We started using ShipZip to avoid Shopify's double delivery charges when orders are shipped from multiple locations. The app we used to get round this initially worked pretty well but more and more double charges had started to appear recently, mainly due to us shipping products from more locations. When discussing this with them, they advised that our scenarios would not work with their app. This forced us to look for a new solution to calculate delivery charges and I am happy that we found ShipZip. We run 2 stores, one of which has quite specific delivery charge rules and restrictions so it was important for them to work well. We initially tried to set this up ourselves but required some support to get them working perfectly. Sid responded quickly and was incredibly helpful. He quickly translated our requirements into multiple checkout rules which actually work. We highly recommend Cirkle Studio and the ShipZip app, especially if you have multiple stock locations and / or non-standard delivery requirements.
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