ShipZip Shipping Rates & Rules

ShipZip handles delivery rules nothing else could, and the team backs it up We sell bulk landscaping materials and our delivery logic is very specific: each material travels on its own truck, a load caps at 8 m³, quantities are per cubic metre, one product only gets charged when it ships on its own, and we run three postcode zones at different base rates. ShipZip is the only app we found flexible enough to express all of that. Our development team built the rule set ourselves — around 30 SKUs across three zones with per-SKU quantity tiers and rate modifiers on top — and the numbers come out right at checkout every time. Where the Cirkle Studio team earned the five stars is everything the app can't yet do on its own. Zone duplication isn't available in the interface, so Sid duplicated our three zones (with rates) for us, which is what let us build and test a new configuration and then transition the store onto it with no downtime and no risk to live orders. Rate modifiers were specified across every per-product rule in all three zones, and they helped us clean up a checkout labelling detail straight after. Same-day responses throughout, and clear about what the app could and couldn't do rather than talking us into a setup that wouldn't hold. One wish for the roadmap: zone duplication and bulk import/export of rates in the app itself. That's the only genuinely manual part of running a setup this size, and right now it depends on support doing it for you. Highly recommended if your shipping rules are more complicated than weight brackets.

Amazing team & support

Good customer service!

Excellent app that does exactly what we need. We've been using it to manage complex UK shipping rates based on postcodes, and it works really well. We recently contacted support about a postcode-matching issue, and the team responded quickly, identified the problem and resolved it efficiently. They were knowledgeable, helpful and a pleasure to deal with. Great functionality backed by excellent customer support. Highly recommended!

Easy to use and great support - thank you for the help. Would not hesitate to recommend

Support where on that call for help within minutes! They got to work and had it sorted out really quickly and clearly. Fantastic service.

Great support from the ShipZip team! Sid Kevadiya helped me configure the Condo / Apartment Delivery option with a $3.99 CAD charge. The setup is working as expected, and the support team guided me through the process. I appreciate their quick assistance and helpful service. Recommended!

We have only used the basic plan of this app for two years and it works so well we put it onto our new shopify store. Had a problem and sent a message on a Sunday and got a reply in an hour with a working solution. Perfect.

Nice!

Excellent app, with many features. Support is very fast and helpful.

Thanks for the great service

Very fast and helpful response!

Super app on peut personnaliser pour différents marchés, avec plein de conditions si on a des produits avec des poids ou volumes différents. Facilement connectable à Sendcloud pour la carte des Point Relais. Service client disponible hyper rapidement.

Top notch customer service, great app, super flexible. Highly recommend especially if you have complex shipping rules like we do!

Very helpful customer service, the guys are Cirkle studio have been nothing but helpful when I've asked about complex conditional shipping rates. I couldn't recommend them more.

Ankit was very helpful

Works as expected and the support team are very supportive and helpful when come across any issues.

I cannot fault Cirkle Studio LLC. Quick response time. I highly recommend ShipZip shipping app. Does everything we need. Excellent customer service. Thank you so much.