ShipZip Shipping Rates & Rules for Shopify

ShipZip Shipping Rates & Rules

Custom shipping rates and Local delivery date by zipcodes.
Rating
5.0
Feedback
406
Reviews
Chart
#559
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the support team. Users appreciate the quick responses, in-depth assistance, and willingness of the team to go above and beyond to solve complex shipping issues. The app itself is praised for its versatility, comprehensive features, and ease of use in managing shipping rules and configurations. Customers also value the affordability and the seamless integration of the app with their Shopify stores. However, some users mentioned initial complexities in setting up the app, but they were promptly resolved with the help of the responsive support team.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 10%
Less than a month 29%
Less than a year 42%
More than a year 18%
All reviews
5 / 5 Share
Aug. 4, 2026

Excellent app - used for a while now, very configurable and support is amazing. Highly recommended.

Store Using app Total reviews Average rating
The Hay Experts About 2 years 16 4.9
5 / 5 Share
July 29, 2026

Brilliant support!

Store Using app Total reviews Average rating
Geelong Region Olives 9 months 1 5.0
5 / 5 Share
July 27, 2026

We have some complexities with our shipping rules due to the nature of our site, and we always get excellent customer service when we need it. Aayushii Ray was really helpful today when I couldn't work out why a new scenario wouldn't work. Highly recommended.

Store Using app Total reviews Average rating
GetComposting Over 1 year 2 5.0
5 / 5 Share
July 21, 2026

Fantastic support. We have a slightly different Shopify setup with multiple inventory locations and the team took the time to understand exactly how our business operates. They explained the limitations clearly, tested different options, and found a workable solution for us. Ankit was incredibly helpful throughout the process and never rushed the conversation. We contacted ShipZip support before and have always had the same great experience. Responsive, knowledgeable, and genuinely focused on helping. Highly recommend both the app and the support team.

Store Using app Total reviews Average rating
Saddlery Warehouse NZ 4 months 1 5.0
5 / 5 Share
July 9, 2026

Customer service is great, they always respond quickly on the chat when I need any assistance. App seems to be very versatile and has a lot of features. Great value for the price. Definitely recommend

Store Using app Total reviews Average rating
Site Gear Direct 8 months 4 5.0

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