All reviews

Rating Breakdown

  • 5
    99% (363 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
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5 / 5 Share

Aug. 27, 2024

quick support, and exactly what we needed!

Using app

About 2 hours

Total reviews

7

Average rating

4.6

5 / 5 Share

Aug. 18, 2024

Thank you guys for the wonderful experience so far, couple of days into installing and testing. Ankit from their team was helping me out to fix all these issues that I encountered as a result of my theme's design limitation and it resulted in a sub-optimal UX for customers. He helped me fix it all and tested it with me asynch - until I was happy. EXCELLENT. Thank you thank you!!!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

This shipping app has changed everything! I'm thrilled with the customizations of calculations for shipping rates by zone. We are no longer losing money on shipping and finally able to offer accurate shipping costs for the customer. It took some time to set up but it has been worth it. We use this app for two of our online shops now. Support is wonderful and prompt. I highly recommend the Ship zip app to streamline shipping calculations.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2024

Great app, great support. We have been using this for over a year now and its and absolute must have app if you post in the UK to be able to set different shipping rates for postcodes like Highlands and Islands. I am still shocked this is not native in Shopify but thank goodness ShipZip exists to save the day.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2024

The best customer service of any app I've used. Fast, easy to communicate with and helped to adaptor their app to suit my special needs.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2024

Fantastic app and even better support who are always on hand to solve any issues that arise. Thank you

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

July 16, 2024

Great App! Extremely helpful customer service who go above and beyond to get you all setup correctly

Store

Taskers

Using app

About 14 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

July 11, 2024

good!!!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2024

Nice client support and app

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 1, 2024

Great support and fixed my problem via chat

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2024

I cannot recommend ShipZip highly enough. Sid and has been terrific in assisting us to modify the app to suit our specific requirements. The response to queries is fast and the app works a treat on our store.

Using app

About 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

June 28, 2024

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2024

Best Shopify plugin ever for the shipping and delivery method and conditions and also customer support for this plugin is brilliant.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2024

Easy to use, and excellent customer service when help is needed

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2024

I absolutely love this app! Sid is a gem; he replies instantly whenever we need assistance. You won't regret downloading this app. It's great value for money and offers many essential functions that we need.

Store

Culture

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2024

Great low cost app, if like me you are in the UK and struggling to set shipping costs specific to postcodes (namely the Scottish Highland and Islands). The Team at ShipZip are great and really, really helpful, they helped me set up all my shipping variations and have shown me what to do so I know for next time! I would for sure recommend this app! Thanks

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2024

This is one of the best apps for business who would like to show 2 or more different shipping modes to customers. Very highly recommended. Siddharth from the team has really helped us to understand this even better.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 2, 2024

Using app

About 1 month

Total reviews

4

Average rating

4.0

1 / 5 Share

Sept. 7, 2024

This is the worst app experience on the Shopify App Store. It keeps malfunctioning, causing us to lose thousands of dollars in ad spend due to abandoned carts. We've spent the last four days working with support—while they temporarily fix the issue, it breaks again shortly after. I'm actively looking for a replacement app and strongly recommend you do the same.

Using app

4 months

Total reviews

4

Average rating

3.3

5 / 5 Share

Oct. 8, 2024

been using for many months, they have helped me to customize my shipping and checkout experience for my customers. their customer service is great and they know what i wanted when i describe to them vaguely

Using app

About 1 year

Total reviews

11

Average rating

4.8