Shipping & Delivery ‑ ShipZip
Custom Shipping Solution by ShipZip - Shipping Rates
Rating
5.0
feedback
354
chart
#368
All reviews
Rating Breakdown
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Jan. 27, 2023
The app works very well. It is very useful as it contains the features of several applications. In addition, the customer support team is very kind and helps with everything.
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Jan. 25, 2023
Great customer support. Very user-friendly interface. Highly recommend to the store owners looking to have 3rd party shipping apps
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Jan. 25, 2023
The app support is excellent. I was having trouble setting some things up but I was able to book a Zoom meeting with a support person within 40 minutes using a simple Calendly booking system. Support spent nearly 30 minutes helping me to set up the app and implement useful features which I was very grateful for. I would happy recommend this app to anyone!
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Jan. 20, 2023
I was having so much trouble finding the right app to help with our complicated shipping needs. This app solved all of my problems. The best part is not even the app, it's the customer service. Rak was so awesome. Best customer service!
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Jan. 19, 2023
Siddharth Kevadiya and the team were super helpful with the integration. They are constantly available to resolve any bugs, listen to customer feedback, and improve their product. The functionality that this app provides is extremely crucial for the D2C landscape.
Using app
6 months
Total reviews
5
Average rating
5.0
Jan. 18, 2023
Excellent customer support ! Helped me in setting up the application from start. If you are looking for Local Delivery and Date/Time App, ShipZip is the one you chose.
Dec. 29, 2022
I got to say that the customer service provided by Sidd was excellent. He was able to build his application around our requirement. Would highly recommend his app for those who would like to have individual carrier fee for individual zip code.
Dec. 21, 2022
Awesome customer service! Sid went way beyond helping me in perfecting the App and took the stress off my shoulders. Also he spent almost a full day working on the backend of the website with his pure talent and managed to sort out all my issues related to Shipping & setting up ZipCodes/Postcodes and relevant features. thank you so much! If i were the manager, you would sure be getting a promotion for excellent customer service! :) I will definitely recommend this App + the customer service to everyone! -My Online Pool Shop- https://myonlinepoolshop.com.au/
Thank you for your precious words. Our main goal is to satisfied our users requirement. We heard that you are satisfied with app functionality and service that is everything to me. Your words is look like promotion to me(Sid). Thank you so much once again. If you need any help we are here for you.
Dec. 20, 2022
Outstanding customer service and support. Assisted with my request without any issues, just got the job done. Highly recommend
Dec. 14, 2022
very supportive and there a solution for everything - Sid is a great help and support managed to customize my needs
We are so happy that you enjoyed your experience with us! We appreciate the great review. We appreciate your business and hope to see you again soon!
Nov. 29, 2022
Very good app, that has all the needed functionalities. In addition you get a wonderful customer service!
Nov. 27, 2022
Just added this app to our store and already we are getting return on our money. Sid from Ciklestudio has been a fantastic support agent logging into our store and making changes so the transition has been very easy. Would rate 10 stars if i could. One happy customer Dave www.winchhsop.co.uk
Thank you so much for this review. We really appreciate you being a user. We’re here for you anytime. Our team is really happy to see you happy with our application.
Nov. 24, 2022
No one at Shopify knows that the UK has different postcodes, so forgot to make it possible to charge different shipping rates to these different postcodes. Thankfully there is an app for that (like everything else) with ShipZip
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Nov. 22, 2022
I love this app, The app team are much supportive and this app is really useful and helful to customize the shipping options. Sid always responded quickly and got everything done that I needed. I would rate 10 out 10.
Thank you for your review. We will share this with the store team to let them know how we are doing.
Nov. 21, 2022
I use this app to offer local pickup in multiple locations, plus much more. Best customer service! Very quick and helpful response. Highly recommend this app!
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Nov. 19, 2022
Excellent and quick support even on a Saturday. Sid took care of setting up the app for us very easily and explained clearly how everything worked.
Nov. 17, 2022
I was having a problem with customers being double charged for shipping based on multiple locations. Shopify does not have a fix in place for this and neither do any of the other third-party apps it seems. However, Sid was able to put a fix in place within minutes. Absolutely brilliant, I couldn't be happier.
Nov. 17, 2022
Customer service, very prompt and professional, very satisfied. I had a trouble with double shipping cost when sending from multi locations. (I have two locations with a flat rate shipping) and tried other apps but did work well, but this app is working perfectly with $9.99 plan !! Sid, you are two thumbs up !!
Nov. 16, 2022
The apps is a solution for our questions and the team service is fast and great assists. Thanks for the good work team! Keep it up!
Nov. 15, 2022
This app really boosts everything you can do with shipping in Shopify, this should really be already included functionality but thank's to these developers we can have more controller over shipping prices, also support es very helpful and fast.