Shipping & Delivery ‑ ShipZip

May 9, 2023

Customer service very quick and responsive, thank you. I have booked a call tomorrow to go through the details of how to set this up.

Aug. 12, 2024

Great functionality for our florist business, with km based and time slots. Works well with the EasyRoute app our drivers use. Support is always very helpful when we need to add new features or change a setting.

April 25, 2023

5*****. Amazing service from Sid, who practically set up our bespoke shipping requirements. So happy we found this app and Sid!

April 19, 2023

Great application, really makes handling lots of shipping parameters easy. Also has fantastic customer support.

May 18, 2023

This is a fantastic shipping app! Our shop sells thousands of products, and the products need two different shipping methods: by courier or by pallet. Most shipping apps support filtering by product tags, but in our situation, only filtering by collection can properly assign the products into right categories (i.e. by courier or by pallet). This app supports filtering by collection, and therefore we don’t have to add each single product one by one manually. This app supports limitation by postcodes, which is a great help for us. Then, the actual shipping fee is further determined by weight. We use tiered-pricing based on total weight, and this app helps to achieve this. Later, we need mix/merge rate, and this app can do this too! The support along the way is also excellent. I would like to say thank you to the team (especially Sid). Thank you for your timely and professional support through many emails, online chats, and resourceful online help desk. -- updated: The after-sale support is really good. Thank you very much.

April 18, 2023

This app is exactly what I was looking for. As a florist, it's important to have a reliable Shipping & Delivery Date service and this app provides that. I particularly like that you can refine shipping options via post code. The app development and support team are extremely responsive and helpful, some of the best I have come across in Shopify apps. They have truly gone above and beyond for my app setup and I can't sing their praises high enough. Definitely a great app with great service, highly recommend.

April 13, 2023

Great application when shipping to different postcodes. Also use the app for Click & Collect. Quick service if you have any issues, straight on a video call to amend. Excellent service as it should be. A++++

April 12, 2023

Fantastic customer service, prompt and they go out of their way to solve your problems... Hopefully using the app like a shipping manager which is fabulous.

April 11, 2023

Excellent app and very friendly and helpful customer service. They even quickly fixed it for our scenario with Dutch postcodes.

April 10, 2023

Excellent app with some of the quickest and best customer support we have experienced. We would highly recommend this app to any business wanting to offer unique or specific shipping options to certain customers or post/zip codes.

May 1, 2023

I highly recommend ShipZip shipping & Delivery! They are true professionals, response if very rapid, near instant, they offer more than one solution, I often communicate with the same agent, which is really great for us, what a fantastic team - Any one searching for a professional team, very knowledgeable, and mostly a true solution oriented specialists, no one can go wrong wherever your are situated. We are a Canadian based company and received solutions and ideas based on our needs. Over and above stellar service!

April 4, 2023

Best app for shipping on the market. I have used multiple apps but none of them had so many features as ShipZip. Also the team provides great support and helps with custom solutions as well. Highly recommend this app.

April 1, 2023

Great app which I use for over 2 years on my store. All works perfect, great support for custom modifications!

March 30, 2023

I switched from another app to ShipZip and Sid & the team made it as seamless as possible! Customer service and product are great. Thank you!

March 30, 2023

excellent app- sorted out all the shipping limitations we had with shopify. support is awesome. live chat sorted an urgent issue (shopifys fault) immediately. really that is the most important thing with any of these apps- that they can sort any issues that may arise quickly. so good to know you can trust them with this!

March 20, 2023

Great Customer service walking you through every step of the process. Patient and friendly, would recommend to anyone who needs additional shipping rules added to their site.

March 19, 2023

Tech support is SO helpful! I was intimidated and lost, Manoj Socha was a great help and super friendly!

March 16, 2023

Great experience, prompt response. Cant recommend highly enough. We got set up and running within a day with helpful support staff (Sid) from Ship Zip hand-holding us along the way. Even after everything has been set up, they respond promptly and if there are any questions or issues they are at it right away. Great service, thank you :)

March 9, 2023

I highly recommend Shipzip: Shipping & Delivery as it has helped us streamline our website deliveries and improve the UX/UI for our cart/checkout with a custom feature where customers can be charged a delivery fee based on the suburb they live in. A custom setting that most of the other delivery apps don't have. Previously we had three shipping apps doing the same tasks this one app does which has saved us $120 USD per month with app fees and is reasonably priced at $19.95 per month for those great features on the top "shipping with delivery date" plan. On top of all the great features, the support is absolutely amazing! We had some troubles with setting the app up correctly and Sid was more than generous to help us get the app set up correctly with a quick response time. This app is perfect for anyone who has a delivery service like our florist business.

March 7, 2023

This business provided amazing customer service with great communication, but the most impressive part was that they handled all the work for me. It's rare to find a company that goes above and beyond like this, but this business did just that. I was extremely impressed with their level of service and would highly recommend them to anyone looking for a reliable and efficient partner. With their help, I was able to get everything done quickly and easily, which saved me a lot of time and hassle. Overall, I couldn't be happier with my experience and would definitely use their services again in the future.