All reviews

Rating Breakdown

  • 5
    98% (362 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 97% (355)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 27, 2022

Just added this app to our store and already we are getting return on our money. Sid from Ciklestudio has been a fantastic support agent logging into our store and making changes so the transition has been very easy. Would rate 10 stars if i could. One happy customer Dave www.winchhsop.co.uk

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this review. We really appreciate you being a user. We’re here for you anytime. Our team is really happy to see you happy with our application.

5 / 5 Share

Nov. 24, 2022

No one at Shopify knows that the UK has different postcodes, so forgot to make it possible to charge different shipping rates to these different postcodes. Thankfully there is an app for that (like everything else) with ShipZip

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

5 / 5 Share

Nov. 22, 2022

I love this app, The app team are much supportive and this app is really useful and helful to customize the shipping options. Sid always responded quickly and got everything done that I needed. I would rate 10 out 10.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We will share this with the store team to let them know how we are doing.

5 / 5 Share

Nov. 21, 2022

I use this app to offer local pickup in multiple locations, plus much more. Best customer service! Very quick and helpful response. Highly recommend this app!

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

5 / 5 Share

Nov. 19, 2022

Excellent and quick support even on a Saturday. Sid took care of setting up the app for us very easily and explained clearly how everything worked.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

I was having a problem with customers being double charged for shipping based on multiple locations. Shopify does not have a fix in place for this and neither do any of the other third-party apps it seems. However, Sid was able to put a fix in place within minutes. Absolutely brilliant, I couldn't be happier.

Using app

35 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

Customer service, very prompt and professional, very satisfied. I had a trouble with double shipping cost when sending from multi locations. (I have two locations with a flat rate shipping) and tried other apps but did work well, but this app is working perfectly with $9.99 plan !! Sid, you are two thumbs up !!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

The apps is a solution for our questions and the team service is fast and great assists. Thanks for the good work team! Keep it up!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

This app really boosts everything you can do with shipping in Shopify, this should really be already included functionality but thank's to these developers we can have more controller over shipping prices, also support es very helpful and fast.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

This app has helped us to streamline our shipping rates. The team will help you every step of the way.

Using app

12 days

Total reviews

7

Average rating

4.9

5 / 5 Share

July 12, 2023

App does exactly what I need - sets a delivery date and restricts postcode delivery. The guys are terrific to deal with on chat or zoom as needed, always ready and happy to help. Highly recommended app. Follow up review - the support team continue to go above and beyond to assist, helping with my email templates as well as their own app. Thanks!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

We received great support from the team in order to make this app better solve our problems. I want to thank Sid and Chirag for their help and responsiveness on every issue.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 24, 2022

Great customer and technical support, their team responds promptly with solutions every time. Highly recommended.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Works as described. Support is responsive, and quick to try to get issues fixed. Wasn't sure how to configure our rates, but after a call with the team, they assisted in explaining the setup.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

March 22, 2023

Again, they helped me set up everything I asked for. They are extremely responsive and helpful! Thank you all for your work!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2022

I asked Sid to create the very complicated rate for me. He was very patient and made it! Sid is wonderful and I hope he can help me again! Thank you so much!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

First of all, the app is absolutely great. We needed a way to set shipping rates based on weight, pickup location, delivery zip code, day, etc. We had a whole matrix of variables that we needed to solve for when setting our rates and this app did it beautifully. Even better than the app itself, though, is the support we received from the developer. Our IT staff mentioned that they’ve never experienced an e-commerce app developer like this. The app developers response time is best in class. Communication from them was clear and consistent. From initial install to post-production configuration, the level of handholding we received was extremely surprising and gratifying. (Many many thanks to Sid @ Cirkle Studio for all the help ) If you're looking to setup granular shipping rates/rules for your store this is the app you want. These are the developers you want supporting your business. Full stop.

Using app

12 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 3, 2022

Amazing App and Siddharth has been extremely helpful in setting everything up with me. He has provided us with a fully working solution that is quite complex, and he has had a very fast turnaround time. Many thanks

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

This app provides everything I need and the support is phenomenal. Every request is dealt with promptly and professionally, and they tailor the app to your requirements. Everything I have asked so far has been dealt with and the client has quite a complex delivery setup 10 out of 10!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

I strongly recommend this app. You have all the necessary features to set up your delivery. Is just amazing. In addition, its developer makes the impossible possible!

Using app

About 1 month

Total reviews

1

Average rating

5.0