ShipZip ‑ Shipping & Delivery
Custom shipping rates and Local delivery date by zipcodes.
Rating
5.0
feedback
407
chart
#310
All reviews
Review RSS Feed
June 7, 2023
this app solved our ongoing problem with shopify charging 2 rates if we deliver from 2 different locations. Now we have only 1 rate charged and there is no turnoff for the customers at checkout! GOOD JOB GUYS!
June 1, 2023
The customer service is top notch. The solutions are implemented on the spot and a very smooth app exercise overall. Sid from the team was great in his technical know how's and they are also flexible towards adhoc requirements.
May 30, 2023
Great app so far! Most importantly, the customer support is excellent, I was helped every step of the way during set up. Highly recommended.
Thank you for your kind feedback, your words are very much appreciated. If you need any help we are here for you. Have a great day!
May 24, 2023
The app has amazing functionality, but more importantly fantastic support. Our customization requests were always accommodated and even in cases when timelines were very challenging, Sid was prompt, patient and precise. Highly recommend this app and the developers!
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
May 23, 2023
Great customer service and support to set up our custom shipping prices. Thank you to sid from cikle team
Thank you so much for this 5-star review. We really appreciate you being a user and helping to share the word about us. We’re here for you anytime.
May 19, 2023
What a great app! Does everything I wanted and more, support from the team was superb, super fast and efficient. If I could rate this 10 stars I would. Definitely recommend this one.
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected. We look forward to the next time we’re able to serve you again. Have a wonderful day!
May 9, 2023
Customer service very quick and responsive, thank you. I have booked a call tomorrow to go through the details of how to set this up.
Aug. 12, 2024
Great functionality for our florist business, with km based and time slots. Works well with the EasyRoute app our drivers use. Support is always very helpful when we need to add new features or change a setting.
we are so happy that you enjoyed your experience with us! We appreciate the great review.
April 19, 2023
Great application, really makes handling lots of shipping parameters easy. Also has fantastic customer support.
Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
May 18, 2023
This is a fantastic shipping app! Our shop sells thousands of products, and the products need two different shipping methods: by courier or by pallet. Most shipping apps support filtering by product tags, but in our situation, only filtering by collection can properly assign the products into right categories (i.e. by courier or by pallet). This app supports filtering by collection, and therefore we don’t have to add each single product one by one manually. This app supports limitation by postcodes, which is a great help for us. Then, the actual shipping fee is further determined by weight. We use tiered-pricing based on total weight, and this app helps to achieve this. Later, we need mix/merge rate, and this app can do this too! The support along the way is also excellent. I would like to say thank you to the team (especially Sid). Thank you for your timely and professional support through many emails, online chats, and resourceful online help desk. -- updated: The after-sale support is really good. Thank you very much.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
April 18, 2023
This app is exactly what I was looking for. As a florist, it's important to have a reliable Shipping & Delivery Date service and this app provides that. I particularly like that you can refine shipping options via post code. The app development and support team are extremely responsive and helpful, some of the best I have come across in Shopify apps. They have truly gone above and beyond for my app setup and I can't sing their praises high enough. Definitely a great app with great service, highly recommend.
April 13, 2023
Great application when shipping to different postcodes. Also use the app for Click & Collect. Quick service if you have any issues, straight on a video call to amend. Excellent service as it should be. A++++
April 12, 2023
Fantastic customer service, prompt and they go out of their way to solve your problems... Hopefully using the app like a shipping manager which is fabulous.
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
April 11, 2023
Excellent app and very friendly and helpful customer service. They even quickly fixed it for our scenario with Dutch postcodes.
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
April 10, 2023
Excellent app with some of the quickest and best customer support we have experienced. We would highly recommend this app to any business wanting to offer unique or specific shipping options to certain customers or post/zip codes.
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
May 1, 2023
I highly recommend ShipZip shipping & Delivery! They are true professionals, response if very rapid, near instant, they offer more than one solution, I often communicate with the same agent, which is really great for us, what a fantastic team - Any one searching for a professional team, very knowledgeable, and mostly a true solution oriented specialists, no one can go wrong wherever your are situated. We are a Canadian based company and received solutions and ideas based on our needs. Over and above stellar service!
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
April 4, 2023
Best app for shipping on the market. I have used multiple apps but none of them had so many features as ShipZip. Also the team provides great support and helps with custom solutions as well. Highly recommend this app.
April 1, 2023
Great app which I use for over 2 years on my store. All works perfect, great support for custom modifications!
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
March 30, 2023
I switched from another app to ShipZip and Sid & the team made it as seamless as possible! Customer service and product are great. Thank you!
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Feb. 10, 2026
I have been using Ship Zip for years for a somewhat complicated shipping set up and it works perfectly- sorted out all the shipping limitations we had with Shopify. Support is awesome- live chat always available plus you can make a time to jump on a call with someone to get any issues sorted promptly. Really that is the most important thing with any of these apps- that they can sort any issues that may arise quickly. Definitely trust and recommend Ship Zip :)
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.