All reviews

Rating Breakdown

  • 5
    99% (349 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
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5 / 5 Share

March 1, 2022

We use this app and really find it works well. Sid helped me with a problem that was not in the end the apps problem. Sid went above and beyond.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

This app has worked perfectly for my needs with different zones for different products. When I ran into issues setting up more intricate logics, Sid and the support team were quick to jump on a call and get everything humming. Highly recommend the app and support that comes with it.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2022

I needed an app that allowed tiered shipping rates, based on quantity. This app works perfectly. I had a few questions and the support has been fast and helpful. Can't recommend the app and company highly enough. Perfect if you're looking for quantity based shipping settings.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

I use this app on a few of the stores I manage for clients. The app is great and offers the same functionality as some other, MUCH more expensive options. I have to add, the backup/support is second to none, Sidd stands out specifically and has assisted in sorting some particularly tricky setups!

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 21, 2022

With some pretty complex shipping rules, the customer support received from this guys was amazing! They didn't give up and nailed it. Easily the best support I have received from any of the Apps.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

Great app, very helpful. great support and fast response. 100% recommended. I use to exclude some Scottish Postcodes

Using app

5 days

Total reviews

2

Average rating

3.0

5 / 5 Share

March 7, 2022

I used this app for customizing my shipping. I wanted the areas of my country to appear in a drop down menu on the cart page. Sid helped me to do it exactly how I wanted it and I was very happy with the result. Thanks to the team :)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

Very happy with the service, It has been a great experience so far dealing with SId and his helpful and smart ideas has enabled my store to have easy delivery and date selection options for customers. I look forward to a continued partnership with them.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

5 / 5 Share

Feb. 7, 2022

Best customer service and support I’ve experienced to date with any shopfy app provider. These guys go the extra mile to help resolve any issues. They supported in ways which reduced our workload and improved our user’s shopping experience. They are very technically competent. I would recommend to anyone who has complex shipping requirements based on locations, sizes, different vendors, etc.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

Used this to setup 40+ shipping zones by postcode in Australia. Worked really easily and support staff was very helpful when I had issues.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

The app is great and really solves a problem for our store. We were using 3 different apps but Custom Shipping Solution allows us to manage everything in one place. Sid from Circle Studio has been efficient and helpful in set up of the app from start to finish - thank you Sid!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Great app. Used it to define our delivery zones and different rates and cut off times for each zone. What I love most about them is their support team is AMAZING! They will do everything they possibly can to make sure your needs are met. Happy to be working with them. 100% Recommend.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 29, 2022

Great Customer Support, Fast & perfect work. They worked as we required for our e-commerce store. Recommended :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2022

Don't look further! The ultimate app to solve all your shipping needs. What does a great app require? 1. Solving the problem statement - Custom Shipping Solution, does this with various options, almost unlimited options for all shipping requirements. We had a very peculiar problem of shipping requirements as per variants and it was easily solved. 2. Suitable pricing - The price of the app suits its functions, almost is cheaper than what it should charge when compared to other apps. We have tried and tested 7 apps so far and almost were getting involved with a Shopify expert for 2000$ custom integration. Didn't know we could do it under $8/month!! 3. Minimal handling - Mr. Siddharth took out the time to customized our requirements and enabled us to not even look at the app again once the settings are frozen. 4. Great Support - The team is very supportive and can do all customizations for you within a day. They explain to you what and how of everything, and also teach you how to get past any hurdles. I am truly grateful for the 100% effort put in by CirkleStudio. Loads of love, Team TIO Farms :)

Using app

9 days

Total reviews

3

Average rating

4.0

5 / 5 Share

Jan. 21, 2022

Sid is really really helpful!!! and so nice!! He is the best from this app. This is the best shipping solution I found so far, and the customer service is amazing! Sid helps me find the exact answer I want. At the very beginning, I thought my problem will be not addressed, because it was so complicated until I talked to Sid!! He helped me solve my problems and even think ahead of me. This app has many features using which I can set up product base shipping with weight-based surcharge shipping.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

I Used this Shipping App for the last one and half years. I want to thank all the extended support by Team & Siddharth for their support. They are so helpful. They keep their follow-up with my team and me till the problem is resolved—excellent support from the team.

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

Great App, and most important EXCELLENT SUPPORT from Mr.SID and this Team Highly recommend for Custom Shipping solution, you can Check my Shop www.eugfashion.com

Using app

About 2 months

Total reviews

10

Average rating

1.8

5 / 5 Share

Jan. 7, 2022

Good App, just what i was looking for. The Dashboard is simple to use and the assistants very helpfull. I transmited my vision and they helped me configurate it and it worked very well. I recommend to people that are looking to have a dynamic shipping fee and, in my case, depending also on the quantity ordered. Fair price also

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

I am using this app for online business. Sid was really helpful and patient with me through the app setting and customize them. I will highly recommend his service and this app.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

We ship 50-130 packages per day and this app was exactly what I needed. Support was super helpful and helped me set it up. I looked at other app's but they were too complicated. Be patient with time difference but be assured that they will respond quickly. I am very satisfied with this app.

Using app

3 months

Total reviews

2

Average rating

5.0