All reviews

Rating Breakdown

  • 5
    99% (391 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 96% (381)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 9, 2022

This app has helped us to streamline our shipping rates. The team will help you every step of the way.

Using app

12 days

Total reviews

7

Average rating

4.9

5 / 5 Share

July 12, 2023

App does exactly what I need - sets a delivery date and restricts postcode delivery. The guys are terrific to deal with on chat or zoom as needed, always ready and happy to help. Highly recommended app. Follow up review - the support team continue to go above and beyond to assist, helping with my email templates as well as their own app. Thanks!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

We received great support from the team in order to make this app better solve our problems. I want to thank Sid and Chirag for their help and responsiveness on every issue.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 24, 2022

Great customer and technical support, their team responds promptly with solutions every time. Highly recommended.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Works as described. Support is responsive, and quick to try to get issues fixed. Wasn't sure how to configure our rates, but after a call with the team, they assisted in explaining the setup.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 30, 2022

I asked Sid to create the very complicated rate for me. He was very patient and made it! Sid is wonderful and I hope he can help me again! Thank you so much!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

This app has the most options to specialize the shipping rate for a different mix of products and customers. I was able to configure and set it up to support a very complex business much faster and with more options than our previous homegrown solution. CirkleStudio has fantastic support and are very responsive. They answered my questions promptly and were willing to get on the phone/VC with me to work through my scenarios. high recommendations to use this app if you need a shipping rate app.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

First of all, the app is absolutely great. We needed a way to set shipping rates based on weight, pickup location, delivery zip code, day, etc. We had a whole matrix of variables that we needed to solve for when setting our rates and this app did it beautifully. Even better than the app itself, though, is the support we received from the developer. Our IT staff mentioned that they’ve never experienced an e-commerce app developer like this. The app developers response time is best in class. Communication from them was clear and consistent. From initial install to post-production configuration, the level of handholding we received was extremely surprising and gratifying. (Many many thanks to Sid @ Cirkle Studio for all the help ) If you're looking to setup granular shipping rates/rules for your store this is the app you want. These are the developers you want supporting your business. Full stop.

Using app

12 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 3, 2022

Amazing App and Siddharth has been extremely helpful in setting everything up with me. He has provided us with a fully working solution that is quite complex, and he has had a very fast turnaround time. Many thanks

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

This app provides everything I need and the support is phenomenal. Every request is dealt with promptly and professionally, and they tailor the app to your requirements. Everything I have asked so far has been dealt with and the client has quite a complex delivery setup 10 out of 10!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

I strongly recommend this app. You have all the necessary features to set up your delivery. Is just amazing. In addition, its developer makes the impossible possible!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2022

Incredible the support I got for the app! We had very difficult requirements for the app but the support helped me with everything! I have never experienced anything like it. Even when the requirements have changed, the support has helped me very quickly. The app is incredibly good and easy to use and you can do everything you need. THANK YOU VERY MUCH

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

Support is super helpful, and have helped me with a custom delivery suite for my meal prep business! its easy to use once you understand it like anything. Sid is the beast!

Using app

3 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 30, 2022

I couldn't do it without the great support from the support team. Works well with my store and can't wait to retrieve back those lost shipping fees, especially from customers who were not honest in selecting the right shipping rates for their address in the first place.

Using app

About 3 hours

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 30, 2022

Really good app to use if you have multiple services and would like to add several conditions to the basket. Highly recommend!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 26, 2022

The best customer service I have experienced with a Shopify app. Sid was awesome helping me set up the app plus adding a few extra touches at the same time. Every issue was solved in just a few minutes. I can now offer my customers the best shipping options with little effort, something I could never do using Shopify's native shipping management. Thanks for the great app and the great support!

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 13, 2022

Siddharth was really helpful and guided me in how to set up the shipping rates for scottish / northern ireland postcodes. Customer service was spot on! Thank You

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2022

Siddharth from the Cirkle Studio team helped me far beyond what I was expecting. I highly recommend this app.

Using app

5 days

Total reviews

8

Average rating

5.0

5 / 5 Share

June 29, 2022

This app is amazing, I'm from Brazil and I've never found an app as complete as this before. And in addition, the support that was and is being sensational for the implementation of every detail. We are very happy with this solution, which will be essential for our operation.

Store

LARVIG

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

5 / 5 Share

June 29, 2022

So great! We messaged in and got a response in seconds, super helpful and the team helped us troubleshoot all our issues and set up all the rates necessary to achieve our end goal. Super awesome!!

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! If you need any other assistance, we are always here for you.