All reviews

Rating Breakdown

  • 5
    99% (349 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
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5 / 5 Share

April 12, 2021

Such a great service by the team, especially Patrick and Siddharth. Grateful for all their support and helped me resolve all the obstacles and made the progress super easy and convenient. Thanks for the reliable app and service guys.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2021

Fantastic app. Does exactly what it supposed to do! Easy in installation and operation. Also very nce and helpful customer support!!!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

I highly recommend Shipping Rates by ZipCode. I have been looking for a shipping rates solution for the past 3 years (since we launched our store). It seemed impossible to find out that could do what I wanted. We ended up sticking with the native Shopify shipping solution and we "made it work for us". It was not ideal, but it worked. I found Shipping Rates by Zipcode late in 2020. I downloaded the free trial and began building out the app. I created 11 different shipping zones from FedEx, the respective zipcodes per shipping zone, and the weight ranges of our boxes that we ship with the respective shipping service. It was a full project but one I am proud of. Since we subsidize our shipping costs, this customization was highly important. After everything had been set, I had a complication from products we sell that do not need to be expedited versus items that need to be expedited. It took about 1 week and they had a solution created to fit my need. I cannot thank Shipping Rates enough for the stellar performance, the incredible customer service, and the willingness to hear me out and gauge if my request/issue was worthy of adding the feature to their app. If you are looking for a shipping app solution, look no further. Seriously, this app is incredible. Thank you guys!

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your comprehensive review. We value our customers feedback, we listen to their problems and we help them to solve it using our app. We keep adding exciting new features that are missing in other available apps and help to solve roadblock of our customers. We keep improving our development services, support and communication. Pleasure working with you and we are one step close to be one of best shipping app in Shopify. thank you again!

5 / 5 Share

Feb. 17, 2021

Excellent service and support, 100% would recommend. They offered personal support to tailor the app to work for our local delivery service and ensure we didn't lose money having to refund orders where we couldn't fulfil the shipping. Superb!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2021

Super easy and quickly installed. It does what it needs to do. Works great. I would certainly recommend this app if you need to customize shipping to zipcode levels and specific products

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

I've been super impressed with both the app functionality and especially the support received from the team so far. The app works well for us and provides lots of flexibility / options for our complicated shipping rates, and I know they are continuing to improve and evolve the app. The support we've received has been fantastic and they have been willing to make changes, listen to suggestions and help us get our shipping working just right for our store - thank you!

Using app

18 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 19, 2021

This App was a life changer for our small business. We ship perishable products and we are limited to 1-2 days ground shipping. Shopify only allows you to create shipping zones for the entire state. Shipping Rates by ZipCode helped us creating custom shipping zones within UPS and FedEx Ground reach. Oh, and their customer service was extremely helpful with set up and database management.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2021

We are very happy with this app. Service is super, installation easy and it works like a charm. I would recommend this app for sure.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2021

Tried other Postcode Apps previously with no real success. This one does exactly what it is supposed AND the support is very good, there is always someone on hand to help out with any issues and help with set up. Can't fault it!

Using app

Over 1 year

Total reviews

5

Average rating

3.6