All reviews

Rating Breakdown

  • 5
    98% (362 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 97% (355)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 19, 2025

Sid is amazing. Always so helpful and goes the extra mile. I have never had an issue that has not been resolved and in record time. I never have to wait. AMAZING!!!!!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Very helpful, Sid responded to query straight away and fixed our issue.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Ankit from customer service was very helpful in ironing out a few set up issues I had and responded very quickly.

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Awesome support, and fantastic app, all running smoothly, no dramas.

Using app

3 months

Total reviews

12

Average rating

4.9

5 / 5 Share

Sept. 6, 2025

From all shopify third party app i have been using, this is by far the best customer service. Sid is very helpful. Tried different app for my complex shipping configuration, only ShipZip can handle those.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Very good! Ankit was very kind and quickly

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Aplicativo funciona muito bem, excelente para quem precisa fazer entrega local em determinados CEPs. Suporte excelente.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Praktische App, Support ist sehr hilfreich!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

Great app and support is really great also

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

ShipZip is a great app that worked perfectly for our requirements. It allowed us to set up postcode-based and product weight-based shipping charges with ease. The support team is quick, responsive, and excellent – making the whole experience smooth and reliable. Highly recommend!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

Suporte muito rápido e eficiente

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

This app perfectly meets my needs and the support is always very helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Fast response and help. Thank you!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

Helps us do per postcode shipping. Fantastic support, always so helpful in making it work as you need.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

Great app and above all, excellent support !

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2025

I Had a words with Ankit : he has great knowledge and quick problem solving skill Thank Team and Ankit for your quick response and solution :

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2025

Had some trouble setting up but Ankit was able to help is an extreamly helpful way

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

July 13, 2025

incredibly useful app.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 2, 2025

Fills in a lot of the missing functionality that Shopify lacks - essential for shipping to different zones across the UK without excluding customers in hard to reach areas (or eating the extra costs of delivering to them yourself). An absolute must if you have complexities in your shipping rules too, especially if you are using unit based rules rather than weight, which are impossible to setup with Shopify alone. Helpful team as well, who have been invaluable in bug-fixing (largely because of the complexity of our case). I would not say that the set-up is straight-forward and user-friendly for a non developer, but difficulty is to be expected with the different logic required to make our logistics rules work.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

June 27, 2025

Great app, perfect for UK businesses that can't separate the UK Mainland delivery charges from the Scottish Highlands & Islands for example. Now we can charge exactly the correct amount for delivering to all the remote areas :)

Using app

8 days

Total reviews

3

Average rating

4.7