Shipping & Delivery ‑ ShipZip

March 22, 2023

So far, so good! We have simple requirements and it was pretty easy to set up our zones and postcode rules. Had a little glitch and I had instant support from Sid on live chat - super knowledgeable, helpful and personable! Competitive pricing as well. We may more to the next plan when we want to add a little more functionality in...good to have the option! Very impressed with ShipZip.

March 21, 2023

I was having trouble with setting conditions and was going over it for 3 hours and I couldn't get it working. I reached out to their live chat and was instantly catered, in like 1 minute from opening the chat box. Sid helped me resolve this 3-hour issue in 5 minutes! Really awesome customer support and they will definitely help you out when you're in a pinch.

March 20, 2023

wow! wow! wow!!! This application is the best thing that ever happened for anyone that uses third party shipping rates. I've been using a different application which was always giving me other explainable issues. I had customers constantly call me with rates and shipping issues which made me lose money and the worst part the customer service was terrible. This app is completely opposite. First off, I must say the customer service is implacable. I had a representative on Skype with me for an hour setting up all the different settings/rates i needed at no extra charge (shout out Sid). This app is amazing. This app does many things. I now deleted 2 paid apps because of this one. HIGHLY RECOMMEND.

March 20, 2023

Great Customer service walking you through every step of the process. Patient and friendly, would recommend to anyone who needs additional shipping rules added to their site.

March 19, 2023

Tech support is SO helpful! I was intimidated and lost, Manoj Socha was a great help and super friendly!

March 16, 2023

Great experience, prompt response. Cant recommend highly enough. We got set up and running within a day with helpful support staff (Sid) from Ship Zip hand-holding us along the way. Even after everything has been set up, they respond promptly and if there are any questions or issues they are at it right away. Great service, thank you :)

March 9, 2023

I highly recommend Shipzip: Shipping & Delivery as it has helped us streamline our website deliveries and improve the UX/UI for our cart/checkout with a custom feature where customers can be charged a delivery fee based on the suburb they live in. A custom setting that most of the other delivery apps don't have. Previously we had three shipping apps doing the same tasks this one app does which has saved us $120 USD per month with app fees and is reasonably priced at $19.95 per month for those great features on the top "shipping with delivery date" plan. On top of all the great features, the support is absolutely amazing! We had some troubles with setting the app up correctly and Sid was more than generous to help us get the app set up correctly with a quick response time. This app is perfect for anyone who has a delivery service like our florist business.

March 7, 2023

This business provided amazing customer service with great communication, but the most impressive part was that they handled all the work for me. It's rare to find a company that goes above and beyond like this, but this business did just that. I was extremely impressed with their level of service and would highly recommend them to anyone looking for a reliable and efficient partner. With their help, I was able to get everything done quickly and easily, which saved me a lot of time and hassle. Overall, I couldn't be happier with my experience and would definitely use their services again in the future.

March 1, 2023

Without doubt the best support Ive experienced. All done for two web sites in a matter of hours. Loaded Australian zipcodes, set rates from Australia Post by region (Capital, Metro & Remote) ... and bingo ... works beautifully.

March 1, 2023

Absolutely delighted with the functionality of this app, and the customer support is outstanding. Sid has been extremely helpful, he understands almost immediately what we're trying to do and trouble shoots to solve any problems with Shopify integration extremely quickly. Highly recommend.

March 1, 2023

This app helped us create complex delivery rules for our shopify store. It allows us to apply various conditions based on product tag, meta tag, price difference, customer location and more. The app is not easy to use, but the support team is very helpful. They can answer our questions or problems through online meetings. Highly recommended.

March 1, 2023

This app delivers in every way: it has great features, easy navigation, and user friendly design. What sets this app apart is the fantastic support it offers. Every time an issue arises, the team behind this app is there to lend a helping hand quickly and efficiently. It's clear they're dedicated to creating an outstanding product, leaving nothing up to chance and taking their customers' needs seriously. The resulting experience couldn't be more positive - so don't hesitate to give this top notch app a try!

Feb. 22, 2023

Excellent App. We have multiple locations and wanted to give just 1 flat shipping fee and it was done smoothly, till now there are no bugs and the support team helped me set up. Happy to find this app.

Feb. 15, 2023

Excellent App and great service from the development team. Although the devs are based in a different continent their communication and completion deadlines for shipping services is awesome.

Feb. 12, 2023

Super happy with the team at ShipZip! The app meets all my needs and the support is next level, prompt responses and always there to help with any questions.

Feb. 10, 2023

Nice customer support, the UI and UX of the app are also smooth enough. Thanks for the whole team who is making it possible.

April 5, 2023

The support is awesome. Quick and very responsive. This app helps a lot with the shipping rates. I could set up the rate by postal code which I was exactly looking for. Very helpful.

Feb. 7, 2023

Support Team was very active and quick to revert, making it seamless and faster to activate and update in-app changes.

Feb. 6, 2023

I had previously looked into custom dev work but this app was exactly what I needed for order pick up and shipping. The support team was incredible. Sid was helpful throughout the entire process and went above and beyond.

Feb. 2, 2023

The app works very well. It is very useful and the team updated and give us what we are expecting from the app as it contains the features of several applications. In addition, the customer support team is very kind and helps with everything.