Shipping calculator: ShipMagic
Charge accurate shipping rates - ShipMagic
Rating
5.0
feedback
66
chart
#100
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
26%
-
Less than a month
39%
-
Less than a year
32%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its ability to solve complex shipping issues that Shopify's native solutions cannot handle. Customers appreciate the quick and efficient customer service, with many mentioning the developer, Aditya, by name for providing exceptional support. The app is described as easy to use, with features that save merchants time and effort in setting up shipping profiles and resolving shipping cost calculation errors. Users also highlight the app's customization options and its effectiveness in setting up unique shipping scenarios.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 14, 2024
I had one of the best customer service experiences ever. Aditya quickly resolved my specific issue, providing immediate responses and fast solutions. I highly recommend this app for its outstanding support.
June 10, 2024
Aditya was by FAR the most knowledgable and helpful support agent I have ever talked to. He went above and beyond to find a solution to my complex issue. His support went as far as contacting other 'volume discount' app providers to ask them if their app worked with Shopify's native discounts API to find me an alternative volume discount app to use that would work better than my existing setup. By the way, this was already after he took the time to diagnose the issue. As far as the app itself, this is the ONLY shipping app available that is able to exclude certain shipping rules (such as free shipping options) AFTER product discounts are applied. (Our issue was customers getting offered free shipping when their discounted total was under the minimum required for free shipping). Aditya didn't ask for this review - I demanded that he sent me the review link because his knowledge and commitment to helping find a solution for our niche business was exceptional. Thank you thank you thank you!
June 10, 2024
Aditya has been extremely helpful - he took the time to understand our specific needs - we had two video calls to come up with the most effective shipping solution - and they also added a new custom feature that would save us a lot of time. The app is very versatile so you can set it up in different ways depending on what you need. The support has been great, and I would certainly recommend this app and the excellent and friendly support that comes with it. Shipping can get complicated, so to have confidence in having the right setup in place is really important - so we are very pleased with the outcome!
June 18, 2024
Absolute stellar support. Had to get in touch with the support team for something that was not working properly and got it solved in a few minutes. Could not recommend more!
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