Shipping calculator: ShipMagic
Charge accurate shipping rates - ShipMagic
Rating
4.9
feedback
101
chart
#468
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
24%
-
Less than a month
43%
-
Less than a year
30%
-
More than a year
0%
Reviews Summary
ShipMagic is highly praised for its exceptional customer service and support, particularly highlighted by the dedicated assistance provided by Aditya. Users appreciate the app's ability to address complex shipping requirements and customize shipping rates accurately. The app is described as a crucial tool for businesses looking to have more control over their shipping processes. Positive themes include outstanding customer service, quick resolution of shipping issues, ease of use, and effective setup for multiple shipping locations. Users also commend the app for resolving double shipping charges and providing solutions that Shopify's native capabilities lack. However, there is a single negative review mentioning a lack of response from support and live chat.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 7, 2025
Great app and even better support. They have added 2 features I requested very quickly. Definitely use this app!
April 3, 2025
We've been trying to set up customized shipping rates but Shopify's native backend is very limited. That’s when we came across ShipMagic, and it has become a crucial tool for our business. It ensures we're charging customers the most accurate shipping rates based on their purchases. The customer service is outstanding—Aditya, in particular, has been incredibly helpful, providing quick turnaround times and excellent support. We highly recommend this app to anyone looking for more control over their shipping rates!
March 14, 2025
We had a very specific and complex set of shipping requirements for our business, and Aditya went above and beyond to ensure everything was set up perfectly. His expertise, patience, and attention to detail made the entire process smooth and hassle-free. The ShipMagic app itself is a powerful tool, but what truly sets it apart is the outstanding support provided by Aditya and his team. They took the time to understand our needs, customized the setup accordingly, and ensured everything worked flawlessly. If you're looking for a robust shipping solution backed by top-notch customer service, I highly recommend this app. Thank you, Aditya, for your dedication and excellent support!
March 12, 2025
Hervorragender Service & schnelle Hilfe! Ich hatte große Probleme mit den Versandkosten-Einstellungen und die Einrichtung der App war für mich eine echte Herausforderung. Zum Glück bietet das Team einen herausragenden Support! Ich konnte sofort einen Termin vereinbaren, und der Kundenservice hat mir nicht nur extrem schnell geholfen, sondern auch alles perfekt eingerichtet. So einen Support wünscht man sich bei jeder App! Absolute Empfehlung – 5 Sterne sind eigentlich zu wenig!
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