All reviews

Rating Breakdown

  • 5
    97% (98 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)
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5 / 5 Share

April 7, 2025

Great app and even better support. They have added 2 features I requested very quickly. Definitely use this app!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2025

We've been trying to set up customized shipping rates but Shopify's native backend is very limited. That’s when we came across ShipMagic, and it has become a crucial tool for our business. It ensures we're charging customers the most accurate shipping rates based on their purchases. The customer service is outstanding—Aditya, in particular, has been incredibly helpful, providing quick turnaround times and excellent support. We highly recommend this app to anyone looking for more control over their shipping rates!

Store

TASCHEN

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 14, 2025

We had a very specific and complex set of shipping requirements for our business, and Aditya went above and beyond to ensure everything was set up perfectly. His expertise, patience, and attention to detail made the entire process smooth and hassle-free. The ShipMagic app itself is a powerful tool, but what truly sets it apart is the outstanding support provided by Aditya and his team. They took the time to understand our needs, customized the setup accordingly, and ensured everything worked flawlessly. If you're looking for a robust shipping solution backed by top-notch customer service, I highly recommend this app. Thank you, Aditya, for your dedication and excellent support!

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2025

Hervorragender Service & schnelle Hilfe! Ich hatte große Probleme mit den Versandkosten-Einstellungen und die Einrichtung der App war für mich eine echte Herausforderung. Zum Glück bietet das Team einen herausragenden Support! Ich konnte sofort einen Termin vereinbaren, und der Kundenservice hat mir nicht nur extrem schnell geholfen, sondern auch alles perfekt eingerichtet. So einen Support wünscht man sich bei jeder App! Absolute Empfehlung – 5 Sterne sind eigentlich zu wenig!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

Extremely useful app to work around Shopify's limitations with multiple shipping locations! Aditya was extremely helpful and instantly joined a video call to help us out.

Using app

About 23 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Easy app & did exactly what I need it to!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Magiskt bra support! Att skapa en betalningsmodell för tre platser som alltid summerar ihop till en frakt var en logisk utmaning för hjärnan. För att få full nytta så kräver Shopify att man har en av deras premiumplaner, men genierna på Shipmagic hade en lösning så vi kunde lösa "EXAKT en fraktkostnad oavsett om jag beställer varor från en, två eller alla tre lagerplatser". Då min hjärnkapacitet inte räckte till för att skapa denna logiska formel, hjälpte supporten mig med en steg för steg guide på EXAKT hur jag skulle skriva in alla regler. Blir inte bättre än så här! TACK!

Using app

About 2 hours

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 4, 2025

Such helpful customer service, they really work well to come up with a solution for you! Shoutout to Aditya!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2025

ShipMagic was tremendously helpful to me to correct my shipping issues that I encountered in my Shopify store. Thank you so much for your time and helpfulness!

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

I am extremely satisfied with ShipMagic! The app works flawlessly and is easy to set up. What truly sets it apart is the outstanding customer support. They respond quickly and go above and beyond to help with any issue. I've never experienced support as excellent as this. Highly recommend it to anyone looking for a reliable shipping calculator for Shopify!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Shipmagic is a easy to use app. The staff is very knowledge based and they easily resolve problems that you have. It is definitely one of the apps that I will recommend just because of the service they give.

Using app

3 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Jan. 6, 2025

Helped me resolve my double shipping issues due to shipping from multiple warehouses, and their support was amazing and set up everything for me!

Using app

2 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 22, 2024

We ran into an issue when we started dual fulfillment from two locations. Customers were being charged double when products in one order ship from both locations. Shipmagic has an option to get around the double charge. Thank you shipmagic.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Really good, uncomplicated app, and really to further suggest is the fabolous support! Really understandable, hand in hand support is really outstanding. I can only say thanks for Adi for the top support!

Using app

About 19 hours

Total reviews

9

Average rating

4.8

5 / 5 Share

Oct. 30, 2024

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2024

Aditya provided excellent customer support and was able to setup my shipping calculator with multiple locations to my specifications. Highly recommended app with Excellent technical support!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2024

Great high quality app and developer. App works as advertised. Support team is awesome and can help configure your store for success. Highly recommend and loyal customer.

Store

Welsdom

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2024

A fantastic app with great capability. Incredibly useful for plugging the gaps that the Shopify shipping capabilities fall short of. We noticed an issue created by a Shopify update launching split shipping. We raised this with the customer service team and they fixed it in their app in about 3 hours. Incredible turn around time. Thank you.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2024

Excellent service and app works exactly as needed and expected!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

Excellent app, so refreshing due to it's simplicity and the very intelligent, live support that was available instantly to help me set it up. Highly recommend.

Using app

3 days

Total reviews

3

Average rating

5.0