Shipping calculator: ShipMagic
The reviews are overwhelmingly positive and consistently praise the app for solving complex Shopify shipping problems that native settings cannot handle. Merchants frequently mention that ShipMagic helps with advanced shipping logic such as multiple locations, split shipping, mixed carts, product variants, tiered rates, free-shipping thresholds, and custom rules for unique business needs. Many reviewers say the app is easy to use, accurate, flexible, and a strong workaround for Shopify limitations, with several noting that it saved them from upgrading plans or dealing with overcharging issues. A major strength highlighted across the reviews is the support team, especially Aditya, who is repeatedly described as responsive, knowledgeable, patient, and hands-on. Customers appreciate quick replies, video calls, direct store checks, custom setup help, and even fast feature additions or fixes. The main negative feedback is minimal, but one reviewer reported no response from support, and a few comments imply the setup can be challenging without assistance. Overall, the app is seen as highly effective, but its value is strongly tied to the quality of support and implementation help.
No response from the support app.
Can't thank Adi enough for his time and technical support on setting this up and testing this before going live. If the app is as good as the service we are extremely excited as we have had months of issues with our freight calculations with other apps. this app seems accurate, seamless and easy to use.
We are very happy with ShipMagic and the service provided. The app works well for our Shopify store, and their support team has been helpful and responsive whenever we’ve had questions. Great service and support overall. Highly recommended!
Excellent app and experience working with Aditya to set it up. We have complex shipping rules and he customized our setup efficiently and fitting all our requirements. Very responsive and knowledgeable service.
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