CBB Shipping Rates Calculator
The Shopify App has received mostly positive reviews from users. Customers appreciate the app's ability to convert shoppers into purchasing customers, its user-friendly design, and excellent customer support. The app is praised for providing accurate shipping rates, making it easier for customers to understand shipping costs before checkout. Users also highlight the quick response time of the support team and their willingness to assist with any issues. However, there are a few negative comments mentioning issues with user experience, cancellation difficulties, and limited functionality in some cases.
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Would easily give it five star if not for the fact that the free shipping progress bar, does not use the information in the shipping zones. This is strange for an othervice very well designed app. Also it means I can't use free shipping bar, which is a pity. All the information is there in the shipping zones, I whish the shipping calculator starts using it and deserve it's 5 star rating.
Hello Dianova Team, Thank you for taking the time to leave a review and share your feedback with us. We're delighted to hear that you find the app well-designed overall and that it has been meeting your expectations in other areas. At the same time, we understand your disappointment regarding the Free Shipping Bar and its inability to automatically use the information already configured within Shopify's shipping zones. Your feedback is both thoughtful and valuable. We can certainly appreciate the appeal of having the Free Shipping Bar automatically leverage existing shipping configurations, reducing the need to maintain settings in multiple places and creating a more seamless experience. When designing the Free Shipping Bar, we intentionally chose to keep it simple and fully controllable by merchants. This approach allows users to define their own goals, messaging, and conditions directly within the app, without being restricted by external configurations. As a result, the current setup was created to give merchants maximum flexibility and control over how the bar behaves and is displayed. While the Free Shipping Bar does not currently pull information directly from Shopify's shipping zones, its messaging, display conditions, and styling can be extensively customized to suit different markets and preferences. In some cases, merchants are able to configure the bar in a way that closely aligns with their shipping setup and customer experience goals. That said, we completely understand your standpoint and why having it automatically use existing shipping zone data would feel like the ideal solution. Comments like yours help us better understand how merchants are using the app and where there may be opportunities for improvement. We've shared your suggestion with our team for consideration as we continue to evaluate future enhancements. Thank you again for your honest review, your constructive feedback, and for choosing our app. We truly appreciate your support. Kind regards, Code Black Belts Support Team
Best app Ever for converting shoppers into purchasing customers. Highly recommended!
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