All reviews

Rating Breakdown

  • 5
    97% (398 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

Dec. 5, 2022

This is one of the first apps I installed for our store, it's a must if you're shipping and have multiple shipping options. The only problem that comes up is that if a customer selects an upgraded shipping option, it doesn't carry over to Checkout. This isn't any fault of the app, it's all on Shopify. Also, their support is great. Had an issue on a Sunday afternoon and they were right on top of it, and it was a simple fix.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us this amazing 5-star review! It's our pleasure to hear that you found our app very useful and that our amazing Support Team hit the mark for you. Have a lovely day, Customer Success Team | Shop Circle

5 / 5 Share

Dec. 2, 2022

I had a couple of teething issues; however, the team helped me to get things back ontrack FAST! Great app and it definitely helps with conversions

Using app

27 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to review our app and for the wonderful comments you wrote about our support team. This motivates us to keep giving our best! We're always at your service :) Have a lovely day, Customer Success Team I Shop Circle

5 / 5 Share

Nov. 26, 2022

Great customer service, always responds and fixes any issues right away. I have used this app for years. I recommend it to anyone who needs it.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there 😊, thank you so much for taking the time to share your experience using our app and with our customer service. Our support team is always happy to help you 24/7 with anything you may need!! Have a lovely day, Customer Success Team I Shop Circle

5 / 5 Share

Oct. 4, 2022

Caveat: I've only been using this app for a short time. However so far the experience has been extremely positive. The app is easily configurable and does what it is supposed to do without much fuss. There are a lot of options available and it does provide pretty crucial shipping information based on geolocation right inside the cart without the customer having to make any manual input. So it's actually quite useful for the customer to figure out ahead purchase what the total cost would be including shipping. We are hoping that it will help in reducing cart adandonment. ShopCircle's support team is also excellent: very fast and very knowledgeable and super helpful.

Using app

About 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us this amazing 5-star review. We strive to provide the best possible support and service that we could offer and it's great to hear that we're doing a good job! Our support team is always here and ready to assist you 😊 Have a wonderful day, Customer Success Team I Shop Circle.

5 / 5 Share

Sept. 2, 2022

The app works perfect and the customer support is super fast and top of the line. This is one of the apps we have i am most impressed with . worth every penny. Thank you Valentina for your help and support

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

What a nice review! It's awesome to hear that you found our product useful and we appreciate the time you took to share your experience, and your kind words about Valentina and all our support team motivate us to keep giving our best. 😍 Thanks so much for trusting us and for spreading the word. All the best, Customer Success Team I Shop Circle

5 / 5 Share

Aug. 30, 2022

I installed the App recently, and I am fully satisfied with it. It is automatically installed. Lots of customization possibilities. I recommend it.

Using app

4 months

Total reviews

24

Average rating

4.8

Developer Reply

Thanks for trying our app and thanks for this amazing 5-star review. We're listening...Don't hesitate to reach out if we can be of help in any way! Have a wonderful day, Customer Success Team I Shop Circle

5 / 5 Share

Aug. 29, 2022

This app is really helpful as potential buyers get an estimate of shipping costs without entering all their details first. The customer service is great and responds very quickly to any questions.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

It always warms our hearts to hear that you've found Shipping Rates Calculator Plus very helpful and about your great experience with our support team. Please stay in touch and let us know how we can help you :) Have a fantastic day, Customer Success Team I Shop Circle

5 / 5 Share

Aug. 27, 2022

It is a very flexible and controllable app that does a really good job. And the customer service is excellent. I'm very happy.

Using app

Almost 3 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you heaps for this lovely comment about our app and support team. This motivates us to keep up the good work and serve you better.😍 Cheers! All the best, Customer Success Team I Shop Circle

5 / 5 Share

Aug. 18, 2022

So far the app has been nothing but wonderful! The staff is also very responsive and helpful. Thank you Andrea for your help, I hope this will be the push customers need to order more. Thanks SRCP!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hooray! Thank you for taking the time to share your experience with us! We are happy to hear our support team hit the mark for you. Let us know if you need any more help. All the best, Customer Success Team | Shop Circle

5 / 5 Share

July 30, 2022

This shipping calculator app is amazing! Michael helped me with a technical issue I was having with it updating in the cart. He added a custom j query code and it works great now! I love how it works in the drawer cart and it is very technical yet easy to customize and navigate. Thanks for your help!

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Hooray πŸŽ‰!! We're so glad to hear you had an excellent experience with our support team and also using our app. Thank you for your amazing review and please reach out if you need further support :) Have a lovely day, Customer Success Team I Shop Circle

5 / 5 Share

July 29, 2022

This is an excellent app, very easy installation, and the support is superb being very fast, friendly and knowledgeable. The app works really, really well and I think this is really going to increase sales with the customer being able to see the shipping costs before checking out. We're happy to have found this app and would recommend installation on your store. No, we're not affiliated with the app, just really pleased with it so we think it deserves an excellent review. Thanks, guys, for a great app! Well done! A++++

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

WOW, thank you so much for your kind words!! We really appreciate you taking the time to share your experience with us. It's awesome to hear that you found our app useful and we hope it will have a positive impact on your business. We're happy to hear you're having a fantastic time with us, and don't forget, our support team is always happy to help 24/7. All the best! Customer Success Team I Shop Circle

5 / 5 Share

July 3, 2022

Great App! It works very nicely, I heavily recomend it to who wants to allow customers to calculate shipping rates.

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your nice review. So great to hear that our app does exactly what you were looking for. We are always available in case you need any help 😊...All the best.

5 / 5 Share

June 27, 2022

An excellent app for those needing real time pricing with Australia Post business before checkout. Easy to manoeuvre on the cart page and pop-up page.

Using app

3 months

Total reviews

22

Average rating

4.8

Developer Reply

Thank you for this amazing review! we appreciate the time you took to share your experience; this really motivates us to keep improving the app even more...All the best πŸ˜€

5 / 5 Share

June 6, 2022

Great APP and very professional service. Being using it for more than 6 months and no fuss about it. I would recommend for everyone.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the super review! We're very pleased to hear the app has been such a help for your business. Great to hear you had an excellent experience with our support team too. All the best!!

5 / 5 Share

May 30, 2022

Great, easy-to-use app. Gives customers an idea of what shipping costs may look like so it doesn't come as a surprise later during checkout. The support team is friendly and responsive.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

We are glad to know you find our app useful! Thanks for your nice comments and for sharing your experience. We are always available in case you need any help! 😊

5 / 5 Share

May 26, 2022

great product and even better customer support......................................................

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for this fantastic review!! It was our pleasure to serve you, and your kind words about our app & support motivate us to keep giving our best. Cheers

5 / 5 Share

May 6, 2022

Good app. Affordable and works out of the box. Support is also great! We will keep using this on our website.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

Developer Reply

We are glad to know you like our app! Thanks for such positive comments about both the team and app...😊Always happy to help 24/7. Cheers!

5 / 5 Share

May 2, 2022

it does what it suppose to do : shows customer shipping cost before entering all their checkout info by detecting their location . Easy to set up.

Using app

1 day

Total reviews

5

Average rating

4.2

Developer Reply

Thanks so much for sharing your thoughts here. Pleased to know our app does exactly what you need!! It's our pleasure to help in anything we can. If you ever need a hand again, don't hesitate to reach out...Cheers

5 / 5 Share

May 1, 2022

Customer service is really good with quick response times. The app is extremely helpful to customers.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

It's great to hear such an amazing comments about our support team and app. Thanks for your nice review! We're always here to help 24/7

5 / 5 Share

April 29, 2022

Does what it says on the tin and calculates shipping based on cart's content and customer's geo-location. Significantly reduced the amount of enquires we received about how much shipping would be on International orders (a lot of people just don't want to go as far as checkout to find out), so saves us time and reduces clicks for customers which is always a good thing. Not easy to say with certainty whether it has increased conversion, but it certainly improves user experience.

Using app

Almost 4 years

Total reviews

5

Average rating

4.2

Developer Reply

Thank you, your review means a lot to us and it lets us know we’re on the right track! It's wonderful to know that our app is improving your user's experience because that's our goal 🀩...We're here to make shipping calculations easy!!