All reviews

Rating Breakdown

  • 5
    95% (211 ratings)
  • 4
    2% (5 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (4 ratings)

Reviews with Text

  • 99% (219)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 1, 2023

Awesome technical support. Have been very supportive with fixing bugs immediately! Functionality of the app is also great!

Store

Imkado

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your experience with us and for your kind words about our app πŸŽ‰. We are delighted to hear you are satisfied with our service as we strive to provide the best possible support!! If you need anything in the future, please reach out and we'll be happy to help. Have a lovely day, Customer Success Team

5 / 5 Share

Jan. 23, 2023

great app easy to use thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

4 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Your review made our day! Thank you so for the kind words and for trying our app. Our support team will be ready 24/7 to help with anything you might need in the future too. We wish you the best in your business. Cheers, Customer Success Team I Shop Circle

5 / 5 Share

Dec. 30, 2022

Love this app. Before adding this, we would constantly have to answer customer questions about shipping cost but this app solved that. Plus, their support is the best! Super fast and helpful when needed.

Using app

About 4 years

Total reviews

4

Average rating

5.0

Developer Reply

We can’t thank you enough for the kind words! It always warms our hearts to hear that you've found our app very helpful and about your great experience with our support team. All the best, Customer Success Team I Shop Circle

5 / 5 Share

Dec. 29, 2022

Great app for shipping rates and calculator. It is super easy to use, easy to customize and great customer service.

Store

Zacuto

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your review and your words of appreciation. This motivates us to keep giving our best and don't forget that we are always available 24/7 in case you need any help :) Cheers, Customer Success Team I Shop Circle

5 / 5 Share

Dec. 5, 2022

This is one of the first apps I installed for our store, it's a must if you're shipping and have multiple shipping options. The only problem that comes up is that if a customer selects an upgraded shipping option, it doesn't carry over to Checkout. This isn't any fault of the app, it's all on Shopify. Also, their support is great. Had an issue on a Sunday afternoon and they were right on top of it, and it was a simple fix.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us this amazing 5-star review! It's our pleasure to hear that you found our app very useful and that our amazing Support Team hit the mark for you. Have a lovely day, Customer Success Team | Shop Circle

5 / 5 Share

Nov. 26, 2022

Great customer service, always responds and fixes any issues right away. I have used this app for years. I recommend it to anyone who needs it.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there 😊, thank you so much for taking the time to share your experience using our app and with our customer service. Our support team is always happy to help you 24/7 with anything you may need!! Have a lovely day, Customer Success Team I Shop Circle

5 / 5 Share

Oct. 4, 2022

Caveat: I've only been using this app for a short time. However so far the experience has been extremely positive. The app is easily configurable and does what it is supposed to do without much fuss. There are a lot of options available and it does provide pretty crucial shipping information based on geolocation right inside the cart without the customer having to make any manual input. So it's actually quite useful for the customer to figure out ahead purchase what the total cost would be including shipping. We are hoping that it will help in reducing cart adandonment. ShopCircle's support team is also excellent: very fast and very knowledgeable and super helpful.

Using app

19 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us this amazing 5-star review. We strive to provide the best possible support and service that we could offer and it's great to hear that we're doing a good job! Our support team is always here and ready to assist you 😊 Have a wonderful day, Customer Success Team I Shop Circle.

5 / 5 Share

Sept. 2, 2022

The app works perfect and the customer support is super fast and top of the line. This is one of the apps we have i am most impressed with . worth every penny. Thank you Valentina for your help and support

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

What a nice review! It's awesome to hear that you found our product useful and we appreciate the time you took to share your experience, and your kind words about Valentina and all our support team motivate us to keep giving our best. 😍 Thanks so much for trusting us and for spreading the word. All the best, Customer Success Team I Shop Circle

5 / 5 Share

Aug. 27, 2022

It is a very flexible and controllable app that does a really good job. And the customer service is excellent. I'm very happy.

Using app

Almost 3 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you heaps for this lovely comment about our app and support team. This motivates us to keep up the good work and serve you better.😍 Cheers! All the best, Customer Success Team I Shop Circle

5 / 5 Share

Aug. 18, 2022

So far the app has been nothing but wonderful! The staff is also very responsive and helpful. Thank you Andrea for your help, I hope this will be the push customers need to order more. Thanks SRCP!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hooray! Thank you for taking the time to share your experience with us! We are happy to hear our support team hit the mark for you. Let us know if you need any more help. All the best, Customer Success Team | Shop Circle

5 / 5 Share

July 30, 2022

This shipping calculator app is amazing! Michael helped me with a technical issue I was having with it updating in the cart. He added a custom j query code and it works great now! I love how it works in the drawer cart and it is very technical yet easy to customize and navigate. Thanks for your help!

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Hooray πŸŽ‰!! We're so glad to hear you had an excellent experience with our support team and also using our app. Thank you for your amazing review and please reach out if you need further support :) Have a lovely day, Customer Success Team I Shop Circle

5 / 5 Share

July 3, 2022

Great App! It works very nicely, I heavily recomend it to who wants to allow customers to calculate shipping rates.

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your nice review. So great to hear that our app does exactly what you were looking for. We are always available in case you need any help 😊...All the best.

5 / 5 Share

June 6, 2022

Great APP and very professional service. Being using it for more than 6 months and no fuss about it. I would recommend for everyone.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the super review! We're very pleased to hear the app has been such a help for your business. Great to hear you had an excellent experience with our support team too. All the best!!

5 / 5 Share

May 26, 2022

great product and even better customer support......................................................

Using app

16 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for this fantastic review!! It was our pleasure to serve you, and your kind words about our app & support motivate us to keep giving our best. Cheers

5 / 5 Share

May 6, 2022

Good app. Affordable and works out of the box. Support is also great! We will keep using this on our website.

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

We are glad to know you like our app! Thanks for such positive comments about both the team and app...😊Always happy to help 24/7. Cheers!

5 / 5 Share

May 2, 2022

it does what it suppose to do : shows customer shipping cost before entering all their checkout info by detecting their location . Easy to set up.

Using app

1 day

Total reviews

5

Average rating

4.2

Developer Reply

Thanks so much for sharing your thoughts here. Pleased to know our app does exactly what you need!! It's our pleasure to help in anything we can. If you ever need a hand again, don't hesitate to reach out...Cheers

5 / 5 Share

April 29, 2022

Does what it says on the tin and calculates shipping based on cart's content and customer's geo-location. Significantly reduced the amount of enquires we received about how much shipping would be on International orders (a lot of people just don't want to go as far as checkout to find out), so saves us time and reduces clicks for customers which is always a good thing. Not easy to say with certainty whether it has increased conversion, but it certainly improves user experience.

Using app

Almost 4 years

Total reviews

7

Average rating

4.3

Developer Reply

Thank you, your review means a lot to us and it lets us know we’re on the right track! It's wonderful to know that our app is improving your user's experience because that's our goal 🀩...We're here to make shipping calculations easy!!

5 / 5 Share

July 11, 2023

We love this app. We like that our customers can see and get shipping information before checkout! Customer service is great and responsive. Very useful app. Highly recommend.

Using app

Over 1 year

Total reviews

35

Average rating

4.7

Developer Reply

We are happy to know that our app fulfilled your expectations πŸŽ‰ This really motivates us to keep improving the app and support we provide. Any other requests you may have, do not hesitate to reach out. We will be happy to help!!

5 / 5 Share

March 2, 2022

I like this app very much, because it is easy to see the shipping costs for the the customer without reading our big shopping documentation. The support also answering very quick and profession via email which is enough for me. No live chat needed. It is the second tool from Black Belt. Also design adjustments were done very quick. Norbert from Germany

Using app

12 days

Total reviews

16

Average rating

4.8

5 / 5 Share

Jan. 28, 2022

I wanted to customize the layout of the shipping estimate box on my website and sent a message to the team, they updated and customized to my specifications without question and super quickly - excellent service, really happy with my experience.

Using app

About 13 hours

Total reviews

3

Average rating

5.0