sazy.com review for ShipX ‑ Shipping Rates & Rules
Aug. 20, 2024
Uselsss customer service, couldnt follow the issue or help at all AND to top it off they had another customer join the same call for the first 10mins to ask them to come back later.
Hi Peter, I’m really sorry to hear about your experience and truly understand how frustrating that must have felt. I sincerely apologize for the confusion during the call, that was never our intention. It seems there was a mix-up with the meeting schedule, and I completely understand how inconvenient that was for you. I’d really appreciate the chance to make this right and personally assist you with your issue to ensure everything works smoothly. Please reply to my email from [email protected] and I’ll make sure your setup and concerns are handled right away. Your experience matters a lot to me, and I’d love the opportunity to make things right. Warm regards, Siva ShipX – LogBase Team
Shopify app to set shipping rules for custom shipping rates...