ShipX ‑ Shipping Rates & Rules
Shopify app to set shipping rules for custom shipping rates...
Rating
5.0
feedback
1,048
chart
#227
All reviews
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Aug. 20, 2024
Jenifer was very helpful. Easy to use app
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Aug. 20, 2024
Uselsss customer service, couldnt follow the issue or help at all AND to top it off they had another customer join the same call for the first 10mins to ask them to come back later.
Hi Peter, I’m really sorry to hear about your experience and truly understand how frustrating that must have felt. I sincerely apologize for the confusion during the call, that was never our intention. It seems there was a mix-up with the meeting schedule, and I completely understand how inconvenient that was for you. I’d really appreciate the chance to make this right and personally assist you with your issue to ensure everything works smoothly. Please reply to my email from [email protected] and I’ll make sure your setup and concerns are handled right away. Your experience matters a lot to me, and I’d love the opportunity to make things right. Warm regards, Siva ShipX – LogBase Team
Aug. 16, 2024
amazzing job Vindu!!!
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Aug. 16, 2024
This makes life easier!
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Aug. 15, 2024
Very Great Application and Support, Thanks Durkesh for the support!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Aug. 14, 2024
Jenifer was amazing. So helpful in every step. She made sure every step worked before getting off the call.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Aug. 8, 2024
The app is thorough, and works perfect for us after being set up correctly. Barath was very helpful in helping set up my shipping rates to our exact specs. This app overrides Shopify's default 'add rates together' for different shipping profiles, and allows us provide shipping rates that are one of the other, instead of combining them. Thanks Shipeasy!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Aug. 6, 2024
Durkesh & Rahul from the team were super helpful with the set up process of Shipeasy, this app seems super helpful and I can't wait to use it, kudos to their customer service. I am confident they can solve all our shipping issues!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Aug. 2, 2024
fast response and fix my issue same day!!!!
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Aug. 1, 2024
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Aug. 1, 2024
The app is incredibly easy to use, and the integration process was seamless. It covers almost every scenario you could need for setting shipping prices. The customer support team is exceptional super helpful, friendly, and supportive. I highly recommend this app to anyone looking to streamline their shipping process!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Aug. 1, 2024
Janani was helpful and assisted with making the required changes and made the app live. Most recommended! Thanks
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July 31, 2024
Jenifer was incredibly helpful. She explained the app very clearly and help me troubleshoot every issue i had. very appreciated for her help!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 29, 2024
Great app and support from Jennifer. Helped a lot from setting up the delivery fee based on products. Help us improve the website experience.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 29, 2024
Great functionality allowing me to charge additional delivery by post code by using product Tags. Made use of the free on-line meeting to set-up the app. Janani was extremely helpful, provided lots of useful tips, and made sure the app was set-up perfectly. Thanks for a great app and all your help getting it set-up.
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
July 26, 2024
Jenifer was awesome very helpful would recommend.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 25, 2024
Barath was great! Helped me get set up in no time at all!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 30, 2024
Thanks Janani for your help today great service
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Oct. 3, 2024
*** Update - Vinduja has been lovely assisting with the app refinement - took over 2 hours & she was so patient, looks like the solution will improve our overall functionality greatly** Helped with a 'gremlin' in scenarios - speedy when contacted and an easy resolve. Something to note with this app (so that it is fit for your purpose) is that it does not 'tag' orders as they come through. They get listed under the shipping column on the orders page & the app does not have a date/time element, furthermore it isn't really compatible with that selection. Also, for Australian, it works off Zip Codes. Our zip codes (post code) areas can cover wide distances & need to ensure this works for you. Worth noting. For what it does (Shipping rates), it does well.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
July 19, 2024
App was easy to install. One of their support reps, Siva, was extremely helpful in assisting me to set up my shipping rates quickly for a promotion we were running. Also, the price for the app is very reasonable.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.