ShipX ‑ Shipping Rates & Rules
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Excellent Customer Support & Great App! We were having issues with our Shopify store's shipping rates, and Logbase’s customer service went above and beyond to help us. Vignesh, in particular, was incredibly patient and took the time to walk us through the setup, ensuring everything was working properly. Thank you again to Vignesh and the Logbase team for your outstanding support!
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Vignesh
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Janani has been fantastic , she has helped us set our rates up via zoom call and explained everything in depth. Janani made sure all my expectations were met and i have been blown away by the quality and value.
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
Nitihish was a great help, thank you
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Great help and support by Nithish, been using the app for sometime now and very happy with it. Does excatly what we need.
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This is the best help center I've found and Durkesh helped me to set up the plugin correctly and she found the solutions for my needs. I strongly recommend this plugin.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Durkesh is really helpful, spent nearly two hours to help me fix the issues
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This app is really great for shipping rates specially the scenarios having different conditions, Deepan, the representative from, Logbase, the owner of this app, was really helpful during setting up the rates for me, he guided me through all the settings on zoom!
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*****Vignesh was a great help in setup! App is very organized - so far, so good.
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I needed help working out how best to setup some complicated shipping rates - I wasn't even sure it was possible! I jumped on a Zoom call with Durkesh, he was able to get the rates working properly and explained how to setup the rules to enable me to develop them further. I believe this is the best shipping rates app for shopify!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Vignesh has been very helpful correcting my settings to make the app behave as I intend it to.
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Janani Help us to setup the shipping rates on our website.
Thank you so much for your fantastic 5-star review! We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
This app does exactly what it says it's going to do and I couldn't be more satisfied. The support is top notch and worth every penny. I'm pretty green when it comes to Shopify, Vindo was ultra patient and efficient in getting us set up for success.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Vignesh is very helpful and cleared all the doubts and issues.
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I had the pleasure of working with Siva during the onboarding process for the app, and I couldn't be more impressed. Siva was incredibly professional, knowledgeable, and helpful throughout the entire process. Siva's expertise and dedication truly stood out, and I felt well-supported at all times. Highly recommend Siva for their exceptional professionalism and outstanding service!
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Swetha, Nithish, Vignesh, Jennifer, Deepan and Siva did a great job helping me set up the app. They saved me a lot of time by getting on a zoom call, sharing my screen and walking through everything I needed, including chating with Shopify on my behalf. Super service. Great App!! Highly recommended!!! Thank you
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
I installed this app and I reached out to customer support (Vignesh) and he helped me configure it according to my needs. It was quick to setup and app works great!
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Vindu who helped us set up the app was very helpful :) The app works only when you need just a few shipping rates. It does not work if you need customized shipping rates.
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I have only downloaded the app in test mode, and there is a lot to take in initially. However, I have been in touch with Durkesh, who has been extremely helpful in sorting out some initial issues. So far, 5* support from this company!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
An excellent app for configuring all shipping requirements in the desired format! We were able to meet multiple needs seamlessly using this single app. A special thanks to Durkesh for guiding us through every step and helping us address all our requirements efficiently. Highly recommended!
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