All reviews

Rating Breakdown

  • 5
    98% (861 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

May 18, 2023

感谢Rahul Logbase技术员帮忙远程协助,重量运费设置成功,很棒!过去一直对部分国家的运费设置过低,且shopfiy未能按重量自动计算收费,该插件完美解决问题。如果可以的话,多包裹每票的处理费用,可以自动叠加就更好了!

Using app

About 1 month

Total reviews

6

Average rating

4.8

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Sept. 2, 2023

I am absolutely thrilled with the exceptional service I received from the team at LogBase specially from their staff Dhanasheelan & Barath. From start to finish, they exceeded all my expectations and truly went above and beyond to ensure my satisfaction. First and foremost, their dedication and commitment to their clients is truly commendable. The team, worked tirelessly to address all of my concerns and provide timely solutions. Dhanasheelan spent an incredible amount of time, approximately 4 hours, to resolve the issues I was facing. This level of dedication and devotion truly sets them apart from other service providers. The level of customer care I experienced was exceptional. Every interaction with the team was met with utmost professionalism and friendliness. They were attentive, patient, and genuinely cared about my needs. It's clear that customer satisfaction is their top priority. I wholeheartedly recommend their services to anyone in need, and I am confident that they will continue to excel in their industry.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be there to help you always.

5 / 5 Share

May 17, 2023

Janani was very helpful and knowledgeable. She helped me with setting up the app. She really made it easy for and now I'm confident I can do it myself in the future. Shipping Rates - Shipeasy is probably the BEST shipping app on Shopify app store. I 100% recommend their services as their customer service is on point.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to us. Please feel free to reach us if you have any queries, we are here to assist you.

5 / 5 Share

May 17, 2023

Again these guys pull everything out the bag! constantly on hand and always and I mean always sort the issue! highly recommended

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

May 31, 2023

Love this app and the customer service is on par! I worked with Dhanasheelan and he was amazing. He seemed to really care about my needs and getting a solution to my problem. Thank you! Update - had to contact the company again and was helped by Raj. He was awesome!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

May 16, 2023

Rahul was a great help, great service. We have a number of websites that Rahul has helped us with. We will be happy to work with him and Logbase again. Thankyou very much!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

May 16, 2023

The requirement is achievable in the shipeasy app. Recommend to use. Great costumer service from Sowmiya

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be there to help you always.

5 / 5 Share

June 17, 2023

I highly recommend this app for all shopify users who are looking for an app that suits their site. I checked many other apps and no one of them were able to apply what I want. Rahul (support advisor) explained the steps very easily for me and was very patient and TOP PROFESSIONAL, created examples and scenarios and didn't leave me until I fully understand how the app works. I also very thankful to (Dhinakar) who was with me to perfectly solve one of the issues that occurred. I'm very lucky to find this app as I was tired searching for a suitable one.

Using app

2 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

May 16, 2023

Sowmiya worked extremely hard to resolve my issues. I have struggled with shipping for 3 weeks and her help has saved me so much of a headache. This company is prompt and on top of their work. Very happy so far.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be there to help you.

5 / 5 Share

May 15, 2023

Great Service from Rahul. The app is working well for multiple different shipping scenarios. Thank you

Store

GroWell

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

May 13, 2023

Hi Shiva, Thank you so much your help for setup app Really very nice job!! Appreciate!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

May 12, 2023

Rahul did an amazing job onboarding me, co-founder of SOUS (Thomas Scholte). Great communication, quick and definitely the desired end result achieved! Thanks Rahul! 5 stars :)

Store

SOUS

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

May 11, 2023

I have just started using this up to fix my shipping rates. So far it's been so easy to use because the team behind this app is always available to help! SO Thankful for your help and patience with my endless questions!

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.

5 / 5 Share

May 11, 2023

Dhana was very helpful and experienced with the shipeasy app. He answered all my questions and setup some shipping rates for me to test with. Recommend this app and the support team!

Using app

23 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

May 11, 2023

Rahul fue de gran ayuda para activar la aplicación, muchas gracias. Me ayudo para activar correctamente la aplicación, inclusive teniendo trato directo con shopify support.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

May 10, 2023

Raj was super kind and very helpful. With my approval, he took control, fixed my problems and explained it all to me. It saved me so much time. This app with its support help service is great and fits many different shipping needs.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.

5 / 5 Share

May 10, 2023

Dhana was very helpful! Reviewed the multiple options for adding a dimension based shipping. Would recommend

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

May 9, 2023

Great app and great customer service - allows to us to use our analytics engine on freight costs powered by Synapsum to precisely target zip code-based rates at checkout. This ensures we will recover costs.

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.

5 / 5 Share

May 8, 2023

I'd have to say that my favorite thing about this app is the support. They have the best customer service and they are always ready to help and solve any problem your store might have. You can even schedule zoom meetings to go over your specific needs and get help setting up your shipping based on what you need.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.

5 / 5 Share

May 4, 2023

As a long-time e-commerce business owner, finding an efficient and user-friendly shipping solution has always been a top priority. I am thrilled to say that my search has finally come to an end with the Shipeasy app! Not only does this app offer an incredibly intuitive interface, but it also provides unparalleled customer support, particularly from Siva, who made my onboarding experience seamless. From the get-go, I was impressed by Shipeasy's clean design and easy-to-navigate features. The app simplifies the shipping process, saving me both time and effort in managing my orders. But what truly sets Shipeasy apart is its metafields sync feature, which automatically syncs product dimensions with each order. This capability has been a game-changer for my business, as it has greatly improved the accuracy of my calculated shipping costs. During my onboarding process, I had the pleasure of working with Siva, who provided exceptional support. Siva patiently guided me through each step, answering all of my questions and ensuring that I was comfortable with the app's functionalities. Their attentiveness and dedication to customer satisfaction left a lasting impression, and I couldn't be more grateful for their assistance. In conclusion, the Shipeasy app has revolutionized my e-commerce shipping experience, thanks to its innovative metafields sync feature and outstanding onboarding support from Siva. If you're looking for an accurate and efficient shipping solution, I wholeheartedly recommend giving Shipeasy a try. It's truly a game-changer for any e-commerce business owner!

Using app

9 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.