All reviews

Rating Breakdown

  • 5
    98% (1,028 ratings)
  • 4
    1% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 98% (1,031)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 18, 2024

Great help from Vignesh! Thanks

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

July 17, 2024

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 16, 2025

This app is great, solved all our shipping configuration issues. Also, huge thank you, to Jenifer, Barath and Vignesh from support, outstanding help when configuring our specific shipping rules and requirements on an hour long call, thanks for your time! 5 star, would recommend to any Shopify store who may need advanced and conditional shipping requirements.

Using app

10 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

July 11, 2024

Thank you all at the Shipping Rates app. Special thanks to Siva who helped us with our complicated shipping rate set up. We created all the scenarios together and tested as well. Thank you!

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

July 10, 2024

Barath was very helpful and knowledgeable.

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

July 9, 2024

I needed help with setup and was able to quickly book a call with Jenifer. She was very good at walking me through the application setup and ensuring I had everything I needed before ending the call. Very impressed with the customer service, and so far, the app looks like it will enable me to do everything I need.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

July 8, 2024

Have now spoken with two advisors and both have been incredibly helpful and responsive in the set up! Thank you.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

July 5, 2024

Excellent service provided - Janani & Vignesh have been super helpful and we have been able to set up our store in only a few days! Thank you Shipeasy!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

July 2, 2024

Barath was a wonderful help with figuring my combined ship rates. I must say I spent 3 hours trying to figure it out the night before and after our online meeting he made it a breeze. Thank you so much for the needed help in getting my situation fixed.

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

July 2, 2024

Vignesh is very professional. I was planning to set up shipping rates through postcode. He is very patient and helpful. Vignesh is the best!!!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

July 1, 2024

We've tried 4 different apps for our shipping settings, because our rates are based on postcodes, this one is the best. Their customer service is good as well, Janani helped me to solve the problem I have, easy to communicate, and highly recommend to all!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

July 1, 2024

Super Helpful Support Team, Thanks for Jennifer, Appreciate Your Help.

Using app

About 1 month

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

June 27, 2024

great service by Vignesh!!

Using app

About 6 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

June 26, 2024

I needed some help setting up shipping rates for various scenarios, Rahul jumped onto a Zoom call and configured the app to handle every scenario in just a few minutes. Really impressed with response time, explanation and end result - would highly recommend App for handling even the most complex shipping scenarios.

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

June 28, 2025

We’re very satisfied with ShipX — the app’s features cover all our needs perfectly, and the customer service team responds within minutes every time we reach out. Highly recommended!

Store

Shop

Using app

About 1 year

Total reviews

16

Average rating

4.9

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

June 24, 2024

Very helpful team, helped me setting up advanced postcode segmentation to deliver postcode level freight costs and fall back scenarios. Very helpful, instant service including zoom support. Highly recommend! Shout out to Nithish Kumar for his help!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

June 24, 2024

Best service ever! very quick responce. The app is great! helped me achive my goals. Thanks for: Rahul, Durkesh, Vindega

Store

Sealy

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

June 23, 2024

GREAT APP, RAHUL HELPED ME ALOT WITH THE INTRIGATION

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

June 21, 2024

Just had a call with Barath who was super helpful to deal with a small complication I had. Awesome app and great staff

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

June 21, 2024

Really useful app and great customer service. Jenifer set up all of our shipping rates for us, saving us hours of work. They helped us through the testing process and made amendments where necessary.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.