All reviews

Rating Breakdown

  • 5
    98% (862 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

May 4, 2023

As a long-time e-commerce business owner, finding an efficient and user-friendly shipping solution has always been a top priority. I am thrilled to say that my search has finally come to an end with the Shipeasy app! Not only does this app offer an incredibly intuitive interface, but it also provides unparalleled customer support, particularly from Siva, who made my onboarding experience seamless. From the get-go, I was impressed by Shipeasy's clean design and easy-to-navigate features. The app simplifies the shipping process, saving me both time and effort in managing my orders. But what truly sets Shipeasy apart is its metafields sync feature, which automatically syncs product dimensions with each order. This capability has been a game-changer for my business, as it has greatly improved the accuracy of my calculated shipping costs. During my onboarding process, I had the pleasure of working with Siva, who provided exceptional support. Siva patiently guided me through each step, answering all of my questions and ensuring that I was comfortable with the app's functionalities. Their attentiveness and dedication to customer satisfaction left a lasting impression, and I couldn't be more grateful for their assistance. In conclusion, the Shipeasy app has revolutionized my e-commerce shipping experience, thanks to its innovative metafields sync feature and outstanding onboarding support from Siva. If you're looking for an accurate and efficient shipping solution, I wholeheartedly recommend giving Shipeasy a try. It's truly a game-changer for any e-commerce business owner!

Using app

9 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

May 4, 2023

I have a complicated shipping set up that could not be achieved through the built in shopify functions. As a small business we were not in a position to pay for help with our set up, and opted to try a this shipping app and hope that we could get it all sorted out. Fortunately Shipeasy has amazing support for this app and we were lucky enough to be helped by Siva. Siva jumped on a zoom call with us and took all of the confusion out of setting up our shipping exactly how we needed it. Siva was very patient helpful, even when I accidentally deleted the work he had just done for us. I recommend this app to anyone needing a robust and highly configurable shipping option with amazing support.

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

May 4, 2023

Geniale Hilfestellung, Anleitung. Wir haben mehrfach einen Termin ausgewählt und dann direkt die nötigen Einstellungen vorgenommen. Funktioniert prima. Würde ich immer wieder empfehlen! Danke Siva!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to us. Please feel free to reach us if you have any queries, we are here to assist you.

5 / 5 Share

May 3, 2023

Great support provided by Siva! App does everything we need and looking forward to putting it into practice.

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to us. Please feel free to reach us if you have any queries, we are here to assist you.

5 / 5 Share

May 2, 2023

Great app, works very well, support from Rahul was spot on, very helpful! I recommend this app over the other postcode apps!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

May 2, 2023

amazing and very helpful. highly recommended. Janani was really helpful during the set up and explain the detials well.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to us. Please feel free to reach us if you have any queries, we are here to assist you.

5 / 5 Share

May 1, 2023

Great customer service from Rahul, very helpful and helped me with a number of issues within the shipping. Amazing service compared with other shipping apps I've contacted previously.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

May 1, 2023

Rahul is the best, helped us with everything and answered any question we had. Thanks! thanks with completing the setup

Store

Shouk

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

April 26, 2023

I was looking at an app to calculate the shipping fees for my customers and I was greatly surprised by Shipeasy. It s a great app to generate shipping fees per country and product and they also provide a fantastic support.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

Aug. 11, 2023

Thank you so much Rahul Pradeev and dhana For helping us with our complicated shipping needs . Very patient and understanding of what we needed . Thank you

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

April 25, 2023

Excellent app! Everything works just as it should. What's even better is the AMAZING customer support they have. Any question I have had has been answered immediately and are always willing to jump on a zoom call and help you fix settings hands on. HIGHLY recommend!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! We appreciate you for taking the time to leave us your valuable feedback.

5 / 5 Share

April 24, 2023

Support is great! Very helpful, we did a free meeting and they explained with details how everything works and if the app meets my needs. I'm still on test mode so i can't say about how it functions yet.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! We appreciate you for taking the time to leave us your valuable feedback.

5 / 5 Share

April 20, 2023

Rahul has been a great help, he helped me setup the scenarios for UK post codes. Thank you Rahul, I really appreciate your help!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

April 20, 2023

So far So good! Really happy with the functionality of the app, I had some troubleshooting along the way setting up but Annie and the team were quick to jump in and solve the problems for me promptly. Best customer service, A++++!

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

May 19, 2023

Siva is very helpful and friendly. Thank you for your help. Problem all solved. The product is very useful

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

April 19, 2023

Their support is absolutely amazing! Not only did they walk me through the setup, they have exceeded every expectation when an issue has arisen. Our setup is quite complex and this is the only app that I have found to cover every scenario.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

Jan. 23, 2024

Janani and Rahul were very helpful setting up the app for me. They had an answer for all my questions and had great communication

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

April 18, 2023

Siva from Shipeasy's customer service helped me in detail with what I needed and, by doing so, saved me a lot of headache and money. Thank you, Siva!

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

April 18, 2023

Amazing help! I'm sure I will mess up the spelling, but Siva was an amazing help in getting me set up. By far the best support I have experienced from a Shopify app. I would highly recommend the app and their service!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

April 18, 2023

Janani helped me so much. She explained in details how everything works. thank you for the excelent service

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!