Shipping Rates — Shipeasy
Shopify app to set shipping rules for custom shipping rates...
Rating
5.0
feedback
879
chart
#202
All reviews
Rating Breakdown
Review RSS Feed
April 13, 2023
Rahul Will help me So much To set up my store price according to weight. Very Good App and has very Friendly behavior.
Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations.
April 12, 2023
the services was good, I like they could take control to help me set up my store, it will more easily for small business use
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
Sept. 26, 2023
My problem has been fixed thanks to Siva. So useful and prompt help!
Hi, This is Siva from Logbase. Apologies for the inconvenience caused to you. We've responded to all your emails with the solution but we're not sure whether they have gone to your spam folder. This issue is due to Shopify's App bridge update and is not related to our app. Please use the link below on a different browser like Microsoft Edge or Safari: https://shipping-app.logbase.io/auth?shop=flowyline-official.myshopify.com Once loaded in the above browser, our app will function normally in your default browser. If the problem persists, contact us at [email protected] now, and we'll be happy to help you with all your app queries immediately. Regards, Siva Customer Success Team.
April 11, 2023
You download it and have to do a Zoom call with the company for it to work. I don't even know why it is needed, never experienced that before. I just felt that was weird.
Hi, This is Saravanakumar, CEO at LogBase. I just looked at your review, looks like there has been a misunderstanding. We provide support via chat, email and zoom. These channels are optional again, some of our customers do the setup themselves. Our customers only choose zoom if they have a complex setup and they require us to walk them through the setup. We have sent you an email from [email protected], please share your queries. We will be glad to assist you. Have a nice day. Saravanakumar C.P.
April 9, 2023
Shipeasy is a great app with great support. Few minutes after I was in the Shipeasy app store, Janani walked my through app, showing me how my requirements were meet by setting up the app. I was sold right away and subscribed the App. Shipeasy will help my Shopify store to increase sales for sure. Thanks again!
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
April 6, 2023
Thank you very much Sowmiya for the tremendous help and support in presenting the set up of Shipeasy. Everything was clearly presented for us to understanding. Thank You
We're really grateful and appreciate you taking the time to share your rating with us. Feel free to contact us anytime and we are glad to assist you. Thank you again!
April 14, 2023
The App is amazing and Raj's service is reeeeally great, super detailed and he takes the time to solve every problem. Thank you so much for the great work!
Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.
April 5, 2023
I got support from Annie. She's too good and knowledgeable she explained everything very clearly. Very happy with the support.
“We're really grateful and appreciate you taking the time to share your rating with us."
July 13, 2023
Это наверно лучшая поддержка которую я видел от разработчиков приложений на shopify. Несмотря на языковой барьер нам удалось через zoom созвон настроить все нужные тарифы доставка с вариантами их взаимосвязи между собой. Большой спасибо Janani Очень помог мне в сложившейся сложной ситуации.
We wanted to take a moment to express our sincerest gratitude for the wonderful review you left for us. Your kind words mean a great deal to us and we are so pleased to hear that we were able to provide you with a positive experience. At our company, we always strive to provide the highest level of customer service and satisfaction, and it is truly rewarding to receive feedback that confirms we are meeting that goal. Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.
March 29, 2023
We were after a way to have different shipping rates for bulky and regular items, and for the cart to display these different rates automatically (instead of adding them together). We also wanted a free shipping threshold to apply to regular products but not bulky ones. This app was able to meet our needs perfectly. They have amazing customer support and are happy to jump in a Zoom call to remotely walk you through all the steps required for your set up. Annie was extremely helpful in getting everything set up for us! We recommend this app to anyone who has specific shipping requirements that cannot be met by Shopify's default system.
“We're really grateful and appreciate you taking the time to share your rating with us."
March 28, 2023
This gentleman was amazing. Genuinely the First person in TWO years that was able to properly and efficiently complete and correct our shipping issues. We have been battling the Shopify system for a while now. Devine intervention sent him to me today. He was able to complete the nation wide shipping problems, local shipping problems, shipping rates. Thank you so much Siva.
Using app
Almost 2 years
Total reviews
1
Average rating
5.0
Thank you very much for your valuable time to leave us a wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to assist you!
March 28, 2023
Overall, I have found Shipeasy to be a reliable and cost-effective provider of shipping solutions. Their online platform is user-friendly and makes it easy to compare rates from different carriers and choose the best option for your needs. One thing I particularly appreciate about Shipeasy is their commitment to providing excellent customer service. I have reached out to their support team on a few occasions, and they have always been responsive, helpful, and friendly. That being said, I have occasionally experienced delays in delivery times or issues with package tracking. However, these instances have been relatively rare, and overall, I am satisfied with the level of service I have received from Shipeasy. If you're looking for a shipping solution that offers competitive rates and reliable service, I would definitely recommend checking out Shipeasy.
We wanted to take a moment to express our sincerest gratitude for the wonderful review you left for us. Your kind words mean a great deal to us and we are so pleased to hear that we were able to provide you with a positive experience. At our company, we always strive to provide the highest level of customer service and satisfaction, and it is truly rewarding to receive feedback that confirms we are meeting that goal. Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.
March 28, 2023
Thank you so much, very useful and helpful customer service support, we are all up and running now, thanks Dhanasheelan!
Thank you very much for your valuable time to leave us a wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to assist you!
March 28, 2023
Thank you so much Sowmiya for the service and support that I have received. This is the best support I ever received for Shopify App. I have multiple store and will be looking to use this app for my another store. Thanks
We appreciate your valuable time to leave us a wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We are happy to help you!
March 27, 2023
Rahul was very helpful and was able to talk me through how to set up my shipping, and the next steps I should take.
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!
March 24, 2023
initially a little confusing, but after some awesome support from Raj I'm very happy and the ap is doing what I need
We wanted to take a moment to express our sincerest gratitude for the wonderful review you left for us. Your kind words mean a great deal to us and we are so pleased to hear that we were able to provide you with a positive experience. At our company, we always strive to provide the highest level of customer service and satisfaction, and it is truly rewarding to receive feedback that confirms we are meeting that goal. Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.
March 24, 2023
The customer support is phenomenal, responded quickly and help me setup some pretty complex shipping scenarios. Siva also walked me through how to setup more product shipping specialty rates in the future, he was super helpful! I'd highly recommend the app, excellent product for our complex scenarios and incredible, fast customer service! Thanks guys!
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!
March 24, 2023
Rahul & Dheasheel were fantastic, 5* experience. This app really integrated well with my store. Highly recommend
Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We'll be glad to help you.
Aug. 9, 2024
This app is great. Excellent support from Durkesh! Thanks to Durkesh for the help , fast action and extra time.
Thank you very much for your valuable time to leave us a wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to assist you!
March 23, 2023
Their support is so nice. Especially, Sowmiya. She is always so kind and teaches me how to set up. And when I got some issues after we launched, her response is quick and always she answered the zoom meeting. It was so helpful. Highly recommend this app (or her service)!!
Thanks for your wonderful review! We really appreciate your feedback, and it's our pleasure to assist you anytime.