Shipping Rates — Shipeasy
Shopify app to set shipping rules for custom shipping rates...
Rating
5.0
feedback
879
chart
#200
All reviews
Rating Breakdown
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March 23, 2023
Rahul was very professional and patient, he is an asset to your team. Thank you Rahul for making my set up a seamless journey.
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!
March 22, 2023
So far the customer service has been incredible, instant support and zoom calls when needed. Thank you!
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
March 21, 2023
Contacted support on setup questions and the support was very helpful and explained all the steps. Thanks for you help great support team.
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!
March 20, 2023
Dhanasheelan spent whole weekend to set up our shipping profiles. Our customers are happy everything is working smoothly. There are many cool options to implement.
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!
March 20, 2023
Great support from Siva and a good app to help merge shipping costs to a higher rate. Highly recommend
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!
March 20, 2023
This is the kind of service level we all dream about but sadly seldom encounter. BIG thanks to Rahul and team
Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!
March 20, 2023
Team was incredibly professional. Very prompt in establishing zoom calls to explain and answer questions. Rahul was particularly helpful in taking the time to understand our needs and also set up the infrastructure we needed. Always available to assist and very timely. Highly recommended.
Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!
March 18, 2023
Dhanasheelan was very helpful and generous i am glad i got him to guide me and help me with my problems
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!
Dec. 18, 2023
I was having an issue with the app not loading onto my website due to something that Shopify had done to its platform. Raj from Shipping Easy Support was able to help me resolve the issue relatively quickly despite the problem occurring over the weekend. Update on the App's support team. Had an issue with an incorrect Scenario setup, Jenifer was very helpful and enabled me to resolve the problem very quickly.
We wanted to take a moment to thank you for taking the time to update your review and share your positive experience with our business. We greatly appreciate your willingness to give us another chance and your recognition of the efforts we made to resolve any issues you encountered. We take our customer satisfaction very seriously, and it means a lot to us that we were able to exceed your expectations and provide you with the level of service you deserve. Your updated review not only reflects your satisfaction but also serves as a valuable feedback that motivates us to continue improving our services. We are grateful for your trust in us and for the opportunity to serve you. If there is anything else we can do to make your experience even better, please do not hesitate to reach out to us. Thank you again for your business, your trust, and your kind words.
March 17, 2023
I some dificulties with setting up the ranges of Zip Codes that I could offer the specific method of shipping and they gave great support and helped me to setup. Thank you guys!
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
March 17, 2023
Rahul was able to solve our problem by changing the setting in our shipping zones. We resynced the app and now the problem is resolved.
Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!
March 16, 2023
We were experiencing issues with our B2B and B2C flows and Rahul was extremely fast and helpful. We scheduled a meeting within 30 minutes and had our issues resolved within 5 minutes. Perfect customer support!
Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be happy to help you!!
March 15, 2023
Rahul really helped me with my shipping related queries. He was proactive and solved the major issues
Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be happy to help you.
March 14, 2023
Fast, Great Service! I had trouble getting started but the Ship Easy Team made it easy! Thanks for you help!
Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be happy to help you.
March 14, 2023
Rahul was very professional and helpful during the zoom call! He's going to look into adding a feature for what we're trying to achieve and that's not something you get from a lot of other companies. Thank you Shipeasy!
Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be happy to help you.
March 14, 2023
rahul was great,very straight forward with what i needed to integrate for my website, and very patient.
Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be happy to help you.
March 13, 2023
I'm still in the free demo mode, setting everything up but it looks promising and I've already had plenty of help from the support team who takes no time at all to get back to me and are very friendly and helpful!
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.
March 10, 2023
Fantastic support and a great app. We can now give our customers the choice of carrier and we have custom rates based on postcodes. Solved 2 big problems for us.
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
March 9, 2023
Siva was amazing, very helpful went through everything to get the store working. few other staff were struggling to understand but Siva knew what was needed, he configured the shopify store, liased with shopify support and got the app api integrated we now back on track to Launch. Thank you Siva
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
March 9, 2023
I had a complicated setup to do and contacted the team to see if it was possible. Dhana and Rahul were Awesome and helped me find the perfect solution for my store.
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.