All reviews

Rating Breakdown

  • 5
    98% (862 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 9, 2023

Very helpfull app and stuff. It is easy to use and install and the support is 24/7. Dhanasheelan was really helpfull with my issue just the time that I neede help with no delay.

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 8, 2023

Super easy and intuitive. Rajkumar was amazing. He helped set up different shipping categories and did it so easily. Thanks Raj!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

June 13, 2023

I highly recommend the Shipeasy app for any business with custom shipping rate requirements. The entire customer service team (especially Sowmiya) has offered exceptional service and assistance with the entire setup of our shipping rates for our store. They were very friendly and quick to reply with any questions I had. Our store has complex shipping requirements and Sowmiya went above and beyond to ensure all of our needs were met. We cannot thank her enough for all of her help along with the entire LogBase Shipeasy team! 6/13/23 Update: We had changes that needed to be made to our shipping options and Siva was wonderful to work with! Explained everything very clearly and very friendly. Thank you for all of your help!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We really appreciate your feedback and looking forward to assisting you. Thanks, Sowmiya LogBase Customer Success Team

5 / 5 Share

March 7, 2023

Rahul was super supportive and professional. HE was always willing to help. I highly recommend Shipping Rates to any Shopify businesses which requires smarty shipping rate strategy

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 7, 2023

I have to say that I'm extremely impressed with the level of functionality and ease of use it provides. The app has made my store management a breeze What I appreciate most about this app is the exceptional customer support. Whenever I've had questions or concerns, the support team has been quick to respond and has gone above and beyond to ensure my issues are resolved. Overall, I highly recommend this service app to anyone looking to streamline their store management and improve their online business. Thank you to the developers and support team for creating such an exceptional product

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 6, 2023

I would like to congratulate the attendant Mr.Siva for the excellent service, knowledge and patience!!! Im very satisfied with the app's service and assistance! Fabiola Lederman - Shop Fabs

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 6, 2023

We have a complex shipping scenario and we cannot expand our business without Ship Easy making it possible. Siddarth and the team are fantastic in understanding customer requirements and very responsive. Excellent value for money. Thank you Siddarth!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 4, 2023

Rahul was very, very helpful and and know's the job well. I'm very satisfied with the services that was provided by him.

Store

Ocks

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 3, 2023

Rahul was very helpful in getting our store set up. We encountered an issue and Rahul was quick to respond to our inquiry

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 3, 2023

This is a very good shipping setting app, which is very helpful for our store. There is a very professional support team that resolved my issues very quickly. Sowmiya is great!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 3, 2023

Very good app and great support! Cover all my need about the shipping rates. Highly reccomended 10/10

Using app

About 3 hours

Total reviews

9

Average rating

5.0

Developer Reply

Thanks for your wonderful review! We really appreciate your feedback, and looking forward to assisting you

5 / 5 Share

March 3, 2023

Great customer support, thanks for helping me get started :) Siva did a wonderful job! Very friendly and skilled!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 2, 2023

Support are excellent, everyone I've spoken to! it's like having an extension of your own team, nothing is a problem and they are able to help with the setup and changes you make - and the app is fantastic value for money.

Store

meraki.

Using app

Over 1 year

Total reviews

19

Average rating

4.8

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 2, 2023

Such helpful support! The support team jumped on a zoom call straight away to help me resolve the issue I had :) Amazing thank you

Store

Logpile

Using app

2 days

Total reviews

6

Average rating

4.3

Developer Reply

We thank you lot for your amazing review. Your kind words motivate us to reach heights. Get in touch anytime! Thanks, Sowmiya LogBase Customer Success Team

5 / 5 Share

April 22, 2023

Siva was a great help to me. When I ran into a problem with the shipping being calculated in checkout, Siva quickly identified and fixed the problem and I'm very grateful for that.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Feb. 27, 2023

"I've been using this app for a few days now, and I have to say, I'm impressed! The user interface is intuitive and easy to navigate, which made getting started a breeze. The app has all the features I need to stay organized and productive throughout the day, including task list, and reminders. I also love the ability to customize my preferences and set my own goals. What really sets this app apart is the level of support provided by the support team by name KAVIS (forgive me not remembering his complete names very well). Anytime I've had a question or issue, their customer service team has been quick to respond and incredibly helpful. It's clear that they care about their users and are committed to improving the app based on feedback. Overall, I highly recommend this app to anyone looking for a comprehensive productivity tool with excellent customer support" thanks Emeka.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Feb. 27, 2023

It can be a little confusing in places. But the support team are great. Polite, efficient and have successfully dealth with my queries

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon. Thanks Sudhan Logbase Customer Success Team

5 / 5 Share

Feb. 27, 2023

We're happy to get the support from Shiva. Great app for custom shipping on shopify. Highly recommended.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Feb. 25, 2023

Siddarth was amazing and patient he helped me through the entire process and transition was easy. The app works great. 5 stars!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful review!

5 / 5 Share

Feb. 24, 2023

Great app, and the customer service is second to none. Rahul and the team were very knowledgeable and, most importantly, patient. I am not techy, and Rahiul took his time to show me step-by-step the setting of my shop shipping rates. I would recommend them and will be their customer for years.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.