All reviews

Rating Breakdown

  • 5
    98% (862 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

Feb. 13, 2023

Siva was incredibly helpful on our setup call! Much appreciated. This app has provided a very simple percentage-based solution to a shipping calculation issue we were having.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.

5 / 5 Share

Feb. 10, 2023

Rahul was a great help with integrating Shipeasy into our Shopify store. The functionality of the app is a lot better than what we have had previously. I would recommend this to anyone who is looking to improve their live shipping rates to their customers.

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Feb. 9, 2023

Amazing app and Amazing support, especially Mr. Siva, who provides me a great support and he solved my biggest problem

Store

Orisdi

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.

5 / 5 Share

Feb. 9, 2023

Siva walked me through the whole process. He also helped me with the carrier calculation API enabling. The whole experience was quick and efficient. I am very satisfied with the help I received.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Feb. 8, 2023

love it,customer service pretty great and the functions are meet what I want,I would like to recommend this APP to all my business partners

Using app

7 months

Total reviews

6

Average rating

4.8

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Feb. 7, 2023

Rahul was very helpful with my request. I asked for assistance through chat and immediately got a zoom invitation and he was able to sort out my issue and fix it very quickly. Super happy with the support here. Thank you.

Using app

8 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 6, 2023

Siva helped me a lot setting up Shipping rates ! It works like a charm ! Thanks so much Siva for your help

Store

dynamo+

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

The support has been amazing. I have several options that I need to add to my shipping profile, both small parcel and LTL. The support team has been willing to jump on multiple calls to walk me through this. This has been the easiest solution for the products we offer on our website.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

i got Amazing service by Janani. this App is amazing and working very good. i highly recommended!!! its fits exactly to my needs.

Using app

6 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 31, 2023

Great Support by Rahul , Really Helpful, He went above and beyond and helped in the entire shipping profile setup, international pricing, combined pricing, etc Thanks Shipeasy

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team

5 / 5 Share

Jan. 27, 2023

Wow customer service team is AMAZING! phenomenal very pleased. I feel more of these types of apps should exist

Store

Hyped

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

Very helpful customer service, I was experiencing an issue and within minutes were able to patiently help me resolve via live chat.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

I am very satisfied with my experience using Shipease. The team provided excellent support and helped me accomplish tasks that were previously confusing by sharing my screen with them.

Store

Sirdab

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! 🙏🏻 It will really help our app to grow more.

5 / 5 Share

Jan. 24, 2023

Sehr zufrieden, man hat uns super geholfen. Wochenlang haben wir keine Lösung gefunden, durch ein Zoom-Meeting und eine echt tolle Beratung hat alles geklappt, dazu wurde alles übersetzt wenn es Fragen gab. Super toll :-)

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the motivating review. Feel free to reach us back and we are glad to assist our valuable customers anytime! Gratefully, Rahul & Janani LogBase Team

5 / 5 Share

Jan. 23, 2023

Sudhan Logbase was very helpful and knowledgeable. When he did not know the answer to a question, he reached out to a colleague for assistance. I am very pleased with the results and help. thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the motivating review. Feel free to reach us back and we are glad to assist our valuable customers anytime! Gratefully, Sudhan LogBase Team

5 / 5 Share

Jan. 22, 2023

This app has solved the problem of stacked shipping rates, causing customers to pay more for shipping than what they should. Very helpful support!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

Raj was very helpful in helping me set up the Shipping Rates app over zoom, very informative and precise.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

Excellent support team. Quick replies and were happy to sort out issues for me - I sent them a spreadsheet with my sizes and rates and they actually added the rules in for me so I know that there shouldn't be future issues. Thank you!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the motivating review. Feel free to reach us back and we are glad to assist our customers anytime! Gratefully, LogBase Team

5 / 5 Share

Jan. 14, 2023

Siva was an amazing help, he was able to not only help me with all my setup but also proceeding to give me insights on other features of the app.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.

5 / 5 Share

Jan. 13, 2023

The app is incredibly simple to set up navigate. Complete with a very helpful support team that is always available to answer any questions. This app does everything we need.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.