All reviews

Rating Breakdown

  • 5
    98% (940 ratings)
  • 4
    1% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

April 25, 2023

Excellent app! Everything works just as it should. What's even better is the AMAZING customer support they have. Any question I have had has been answered immediately and are always willing to jump on a zoom call and help you fix settings hands on. HIGHLY recommend!

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! We appreciate you for taking the time to leave us your valuable feedback.

5 / 5 Share

April 24, 2023

Support is great! Very helpful, we did a free meeting and they explained with details how everything works and if the app meets my needs. I'm still on test mode so i can't say about how it functions yet.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! We appreciate you for taking the time to leave us your valuable feedback.

5 / 5 Share

April 20, 2023

Rahul has been a great help, he helped me setup the scenarios for UK post codes. Thank you Rahul, I really appreciate your help!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

April 20, 2023

So far So good! Really happy with the functionality of the app, I had some troubleshooting along the way setting up but Annie and the team were quick to jump in and solve the problems for me promptly. Best customer service, A++++!

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

May 19, 2023

Siva is very helpful and friendly. Thank you for your help. Problem all solved. The product is very useful

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

April 19, 2023

Their support is absolutely amazing! Not only did they walk me through the setup, they have exceeded every expectation when an issue has arisen. Our setup is quite complex and this is the only app that I have found to cover every scenario.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

Jan. 23, 2024

Janani and Rahul were very helpful setting up the app for me. They had an answer for all my questions and had great communication

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

April 18, 2023

Siva from Shipeasy's customer service helped me in detail with what I needed and, by doing so, saved me a lot of headache and money. Thank you, Siva!

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

April 18, 2023

Amazing help! I'm sure I will mess up the spelling, but Siva was an amazing help in getting me set up. By far the best support I have experienced from a Shopify app. I would highly recommend the app and their service!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

April 18, 2023

Janani helped me so much. She explained in details how everything works. thank you for the excelent service

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

April 13, 2023

Rahul Will help me So much To set up my store price according to weight. Very Good App and has very Friendly behavior.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations.

5 / 5 Share

April 12, 2023

the services was good, I like they could take control to help me set up my store, it will more easily for small business use

Store

TikToy

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

Sept. 26, 2023

My problem has been fixed thanks to Siva. So useful and prompt help!

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Hi, This is Siva from Logbase. Apologies for the inconvenience caused to you. We've responded to all your emails with the solution but we're not sure whether they have gone to your spam folder. This issue is due to Shopify's App bridge update and is not related to our app. Please use the link below on a different browser like Microsoft Edge or Safari: https://shipping-app.logbase.io/auth?shop=flowyline-official.myshopify.com Once loaded in the above browser, our app will function normally in your default browser. If the problem persists, contact us at [email protected] now, and we'll be happy to help you with all your app queries immediately. Regards, Siva Customer Success Team.

5 / 5 Share

April 9, 2023

Shipeasy is a great app with great support. Few minutes after I was in the Shipeasy app store, Janani walked my through app, showing me how my requirements were meet by setting up the app. I was sold right away and subscribed the App. Shipeasy will help my Shopify store to increase sales for sure. Thanks again!

Using app

41 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

April 6, 2023

Thank you very much Sowmiya for the tremendous help and support in presenting the set up of Shipeasy. Everything was clearly presented for us to understanding. Thank You

Using app

3 days

Total reviews

3

Average rating

4.3

Developer Reply

We're really grateful and appreciate you taking the time to share your rating with us. Feel free to contact us anytime and we are glad to assist you. Thank you again!

5 / 5 Share

April 14, 2023

The App is amazing and Raj's service is reeeeally great, super detailed and he takes the time to solve every problem. Thank you so much for the great work!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.

5 / 5 Share

April 5, 2023

I got support from Annie. She's too good and knowledgeable she explained everything very clearly. Very happy with the support.

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

July 13, 2023

Это наверно лучшая поддержка которую я видел от разработчиков приложений на shopify. Несмотря на языковой барьер нам удалось через zoom созвон настроить все нужные тарифы доставка с вариантами их взаимосвязи между собой. Большой спасибо Janani Очень помог мне в сложившейся сложной ситуации.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

We wanted to take a moment to express our sincerest gratitude for the wonderful review you left for us. Your kind words mean a great deal to us and we are so pleased to hear that we were able to provide you with a positive experience. At our company, we always strive to provide the highest level of customer service and satisfaction, and it is truly rewarding to receive feedback that confirms we are meeting that goal. Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.

5 / 5 Share

March 29, 2023

We were after a way to have different shipping rates for bulky and regular items, and for the cart to display these different rates automatically (instead of adding them together). We also wanted a free shipping threshold to apply to regular products but not bulky ones. This app was able to meet our needs perfectly. They have amazing customer support and are happy to jump in a Zoom call to remotely walk you through all the steps required for your set up. Annie was extremely helpful in getting everything set up for us! We recommend this app to anyone who has specific shipping requirements that cannot be met by Shopify's default system.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

March 28, 2023

This gentleman was amazing. Genuinely the First person in TWO years that was able to properly and efficiently complete and correct our shipping issues. We have been battling the Shopify system for a while now. Devine intervention sent him to me today. He was able to complete the nation wide shipping problems, local shipping problems, shipping rates. Thank you so much Siva.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your valuable time to leave us a wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to assist you!