ShipX ‑ Shipping Rates & Rules

The support team is amazing — very friendly, patient, and always willing to go the extra mile. They helped us solve complex shipping scenarios step by step and never gave up until everything worked correctly. Truly appreciate their support!

We have a very complicated set of needs for shipping: Brands we can't sell outside our market. Weird shaped products only some couriers will take. Free delivery over different amounts for different markets. Products that will fit in an envelope and weight 50g, up to ebikes that weigh 30 kg and are in huge boxes. API hook up to FedEx. This is the only app I've found that meets all of our needs. The checkout page part works quickly too. To get to where I need to be is taking a while because of the sheer number of options we have, but the support has been excellent, particularly Jenifer. I've used the live chat and Jenifer and I also had a Zoom call where she helped me with a setting I was stuck with. I haven't put the app live yet, but I am very impressed so far, and I'll update this review once it's been running for a few weeks.

Very fast, helpful support and reliable app for adjusting shipping rates.

This app has been great so far! i went through about 10 different shipping apps before finding shipeasy (including at least 5 recommended from shopify support team based on my specific needs) But nothing was working for me until now! Janani was very helpful as well (as the other customer service assosiate i had a meeting with this morning).She solved all my trouble shooting issues!

I got this app cause i had to get the shipping rates done and shopify suggested this app, i was then interested to see how to get what i wanted done, that's when i got in touch with Mr.Rahul from the support, he really offered professional help and showed very good understanding of what's going on and the app itself, i recommend the app for everyone

Janani was really sweet really helpfull . amazing service with her. i love the app its seem work well!

I recently had an outstanding customer service experience, thanks to Jenifer. Facing a critical issue, Jenifer's prompt and courteous response set a positive tone. In a two-hour virtual meeting, she demonstrated extraordinary dedication, delving deep into the problem with creative problem-solving. Jenifer's patience, transparency, and commitment exceeded expectations, creating a positive and confident customer experience. I highly recommend Jennifer and this customer service for their reliability and dedication. Thank you!

Many options, great docs, quick and helpful customer service.

Vinduja was very helpful and scheduling a zoom call made the process much easier for me!!

Questa è l'app che cercavo da tempo per la spedizione per CAP. Rahul è stato professionale e disponibile, assistenza perfetta. Grazie mille!

Great customer service by Janani. Great experience overall.

Outstanding support and functionalities. I've tried many shipping apps and many support teams behind. Nothing come closes to Shipeasy! Must try.

Wir nutzen die App nun seid zwei Wochen. Bisher läuft alles wie gewünscht. In der Einrichtungsphase hatten wir ein paar Fragen, die fix beantwortet wurden. Bei einem größeren Problem mit dem Zusammenspiel zwischen dieser und einer anderen App, überprüfte der Entwickler sogar die andere App, um dort einen Einstellungsfehler zu finden, der das Problem auslöste. Wir können die App nur empfehlen.

I have a wonderful setup meeting with Jeniffer. Very kind and helpful service. works great!

Janani hat super Arbeit geleistet. Der Support war sofort zur Stelle und wir konnten innerhalb weniger Minuten das Setup vollständig abschließen. Gerne wieder!

Rahul was a big help setting everything up. The app seems to have all the features we need to handle our shipping across the country with complex product shipping costs.

The app extends the too basic possibilities of Shopify to do every scenario you can think of. It takes longer to think of what you'd like than implement it with the app. Jennifer from the help desk is brilliant. She helped me identify issues, fix them and test scenarios. She also thinks ahead of potential issues with rare customer scenarios. I highlight recommend the app and think Jennifer is highly capable.

Amazing support provided by Janani!

We're thrilled with Shipeasy's delivery app for our Shopify store. It's not just powerful but also user-friendly, making the setup of complex delivery rules a breeze. A special shoutout to Shiva from the support team for his outstanding service. We appreciate his assistance with our setup, greatly enhancing our business operations. In short, Shipeasy is a top-notch choice for any Shopify store owner seeking a reliable delivery solution complemented by an excellent customer support team.

It's a great app for people like us who have complicated shipping methods. This app can have as lot of scenarios as we want. Though I'm not good at English, the support team helped me very patiently. I think it was not easy to look into our admin page, because our language is Japanese. I can't thank you enough. --additional review-- Janani and the support team were helpful again. I was having trouble because an unknown delivery area had appeared. Although the zone was not visible, the team discovered that it belonged to another app. They were excellent, and exert efforts to solve the issue. Thank you very much again. ZOOMの画面共有をしていただけるので、英語が苦手な方でも大丈夫だと思います --one more additional review-- I had a very complicated shipping method request and I could not handle it. So I contacted by chat with my poor English but Vignesh helped me brilliantly. He tried to understand my bad writing patiently. Then he combined some scenarios, and it worked! That's something I can't think of. Vignesh is a specialist. He will be a great help to you. --One more additional review-- Durkesh made it possible for me to set up a complex configuration that would have been very difficult for me to do on my own. He patiently worked on the problem. He put up with my strange English. Thanks to him, the problem was solved. He was very kind to me. I apologise for the spelling error here. Many thanks to Durkesh!