ShipX ‑ Shipping Rates & Rules

Jan. 25, 2024

The setup is a little complicated. but the SUPPORT TEAM is GREAT. I had trouble with the initial employee who helped me (I forget his name) But the two that followed RAJ and JANANI were amazing. Knew their stuff, and were quick, efficient, and very knowledgeable about their product, settings and system. So far so good. I will update this review if anything changes.

May 9, 2024

Really versatile properties for complex shipping calculations. Amazing support reacting fast and really improving the app if requested! Shipping origin definition by Shopify seems to be inconsistent and causes problems but this app works just great on the data it receives from Shopify.

Jan. 12, 2024

Jennifer was very helpful and patient!

Sept. 20, 2024

Janani was amazing, and very helpful. we had quite specific queries and Janani, stepped s thru them 1 by 1. Very pleasant experience with Shipeasy, thank you Alex

Jan. 9, 2024

Great App, Easy to set up and awesome support team!

Feb. 24, 2026

Fantastic help from Barath and Shiva,Deepan will definitely be using other apps from them

Aug. 20, 2025

Excellent service provided by Deepan. We resolved all of the shipping scenarios and I am very happy. Cheers, Troy

Jan. 3, 2024

Janani is a really dedicated supporter! Many thanks

Jan. 3, 2024

Looks like a great app and was easy to configure and support was excellent. Unfortunately though, you can only use with Shopify's shipping API and that isn't available unless we want to stump up another $300 AUD per month. It would be great to see an app developed that was accessible for all levels of Shopify plans.

Feb. 24, 2026

The support team is amazing — very friendly, patient, and always willing to go the extra mile. They helped us solve complex shipping scenarios step by step and never gave up until everything worked correctly. Truly appreciate their support!

Dec. 29, 2023

We have a very complicated set of needs for shipping: Brands we can't sell outside our market. Weird shaped products only some couriers will take. Free delivery over different amounts for different markets. Products that will fit in an envelope and weight 50g, up to ebikes that weigh 30 kg and are in huge boxes. API hook up to FedEx. This is the only app I've found that meets all of our needs. The checkout page part works quickly too. To get to where I need to be is taking a while because of the sheer number of options we have, but the support has been excellent, particularly Jenifer. I've used the live chat and Jenifer and I also had a Zoom call where she helped me with a setting I was stuck with. I haven't put the app live yet, but I am very impressed so far, and I'll update this review once it's been running for a few weeks.

Dec. 28, 2023

Very fast, helpful support and reliable app for adjusting shipping rates.

Dec. 26, 2023

This app has been great so far! i went through about 10 different shipping apps before finding shipeasy (including at least 5 recommended from shopify support team based on my specific needs) But nothing was working for me until now! Janani was very helpful as well (as the other customer service assosiate i had a meeting with this morning).She solved all my trouble shooting issues!

Dec. 25, 2023

I got this app cause i had to get the shipping rates done and shopify suggested this app, i was then interested to see how to get what i wanted done, that's when i got in touch with Mr.Rahul from the support, he really offered professional help and showed very good understanding of what's going on and the app itself, i recommend the app for everyone

Dec. 23, 2023

Janani was really sweet really helpfull . amazing service with her. i love the app its seem work well!

Dec. 21, 2023

I recently had an outstanding customer service experience, thanks to Jenifer. Facing a critical issue, Jenifer's prompt and courteous response set a positive tone. In a two-hour virtual meeting, she demonstrated extraordinary dedication, delving deep into the problem with creative problem-solving. Jenifer's patience, transparency, and commitment exceeded expectations, creating a positive and confident customer experience. I highly recommend Jennifer and this customer service for their reliability and dedication. Thank you!

Dec. 19, 2023

Many options, great docs, quick and helpful customer service.

Jan. 4, 2024

Janani war super hilfreich, schnell und sehr professionell. Sie hat das Problem sofort erkannt und konnte mir Schritt für Schritt helfen.

Dec. 15, 2023

Vinduja was very helpful and scheduling a zoom call made the process much easier for me!!

Dec. 13, 2023

Questa è l'app che cercavo da tempo per la spedizione per CAP. Rahul è stato professionale e disponibile, assistenza perfetta. Grazie mille!