ShipX ‑ Shipping Rates & Rules

Aug. 10, 2023

Great app and amazing support! Siva in particular was very helpful, thanks again for sorting out the app settings for us!

Aug. 9, 2023

Siva was really helpful with setting me up with my shipping requirements, he spent extra time with me to make sure my items where ready for shipping

Aug. 9, 2023

The customer service is incredible. We have very complicated shipping rates dependent in many different factors. Janani has been on two zoom calls to help set up these rates. She is very knowledgeable and will check everything with a fine tooth comb. Would definitely recommend this app. Thanks.

Aug. 7, 2023

Shipping Rates - Shipeasy app has completely met our needs in calculating shipping based on weight and distance from our distribution center. Customer service is amazing - immediate, specific assistance (will hop on a zoom right away to resolve more easily or through chat), friendly and kind and very quick (I haven't wait at all and everyone I have talked to has been an expert who answered my questions). Siva has helped multiple times now and we are so appreciative. They even copied all of my settings from a different one of our stores, so that I didn't have to manually enter and worry about errors.

Aug. 4, 2023

Good day, I am writing this review for Janani. She offered outstanding customer service. She is prompt, efficient, and knowledgeable in what she does. She navigates her way very effectively and is very well spoken. She took the time to explain me everything and to help me understand how to setup my store. She went to the extent of explaining me everything step by step. Initially, I was confused and I thought she was going to rush me. But I started feeling very easy with her service and she really made sure that I understood how to use the application. Thanks to her help, I will definitely remain subscribed to this service as well as recommend it to other friends. I have scheduled another call with Janine to learn about the other services provided. I definitely recommend her services, she is an outstanding agent. Thank you Janani

Aug. 4, 2023

Super netter und schneller support. Ich habe genau das bekommen nach dem ich gesucht habe :) Rahul and Siva was very supportive :)

Aug. 5, 2024

The app is effective and helped to setup my requirement. Awesome support and quick response. Highly recommended! Support is still amazing, any issues and they know exactly how to help fix it. Thanks Once again, great service, solved my issue right away. Thank you.

Aug. 2, 2023

Fantastic app and support. Dhana was especially helpful in getting our complex shipping rates setup. Highly recommended.

Aug. 2, 2023

Allowed us to limit where we deliver, great customer service. Rahul was great to talk to and helped us with set up

Aug. 1, 2023

Dhana prvide me a best help ever. The hpel was very precise and in the end all setings prfectly work. Deffinetely 5 stars for Dhana! The app is also great choose, it enable us all transport calcoations variants what we need fro our business. TK

July 31, 2023

Thank you to Dhana for his assistance today. Will definitely keep in mind for integration of shipping help.

July 31, 2023

Vielen Dank an Rahul für den tollen Support per Zoom. Wir konnten alles direkt lösen und sind begeistert.

July 28, 2023

Really useful app! We are able to customize our shipping rates by product, country, customer, etc. They have very responsive and good customer support too and were able to help set everything up with me.

June 4, 2025

Barath and Vignesh are absolutely amazing. They went above and beyond to answer any and all of my questions. They are very helpful and I would not hesitate to refer my friends to their service.

July 28, 2023

I was looking for an app to let me set up specific shipping prices based on item type and not overall order weight. I contacted "Shipping Rates - Shipeasy" support and arranged a zoom call. Dhana guided me through the setup process and spent over an hour with me to help me configure the app around my product groups. Dhana was friendly, patient, and his knowledge of the app was brilliant. I had been looking at other apps but the customer service Dhana provided to me made it an easy choice to go with "Shipping Rates - Shipeasy". The app is now fully setup and I could not be happier with it. Thanks Dhana!!! Gary / Steven of Winder Joinery

July 28, 2023

This app is so helpful and make our shop more flexible. Thankyou Vinduja M for your support. Highly recommended.

July 26, 2023

Rahul was very responsive and helpful in answering my set-up questions, correcting my initial errors and explaining how the app works.

July 26, 2023

Easy setup and very helpful! Vinduja & Rahul were amazing in helping me setup our account and helped me through the setup and testing process.

July 23, 2023

Thank you so much Rahul, the app works like breeze for me. It has every option that i wanted to pursue with our International Shipping option.

July 19, 2023

I cannot stress enough how amazing my experience with Shipeasy's customer support has been. Siva and Rajkumar truly went above and beyond to ensure customer satisfaction. Whenever I've had an issue or a question, their team has been incredibly responsive, knowledgeable, and friendly. Shipeasy's commitment to excellent customer support sets them apart from their competitors. I highly recommend their services to anyone in need of top-notch assistance and a delightful customer experience.