ShipX ‑ Shipping Rates & Rules for Shopify

ShipX ‑ Shipping Rates & Rules

Shipping calculator with custom shipping rules & pickup points
Rating
5.0
Feedback
1,163
Reviews
Chart
#193
Shopify

All reviews

5 / 5 Share
Feb. 29, 2024

Very intuitive and easy to use. Great support through chat.

Store Using app Total reviews Average rating
DMP Sympathy Flowers 21 days 1 5.0
Developer Reply

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share
July 10, 2025

Just came off a Zoom call with Siva after reaching out to their support team, who couldn't have been more knowledgeable and helpful with fixing our problem whilst walking me through the process. Problem solved and a happy customer! Vignesh was also great supporting us.

Store Using app Total reviews Average rating
Wattbike About 3 years 4 5.0
Developer Reply

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share
Feb. 28, 2024

Siva was SUPER helpful, the call was super fast and amazing. Thank you SO mcuh!!!

Store Using app Total reviews Average rating
Matthies Landwirtschaft About 1 month 1 5.0
Developer Reply

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share
Feb. 27, 2024

Well rounded app to customise your shipping rates and excellent and prompt customer service. We use it on all our Shopify stores.

Store Using app Total reviews Average rating
Ultrahuman USA 8 days 1 5.0
Developer Reply

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share
Feb. 27, 2024

I was assisted by Rahul, It was a superb experience. Thank you Rahul

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share
Feb. 24, 2024

Rahul - Very good service, quick and straight forward support. Awesome!

Store Using app Total reviews Average rating
SIBS COFFEE ROASTERS 2 days 1 5.0
Developer Reply

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share
Feb. 21, 2024

Jennifer is Awesome and super helpful. Helped me get back online in a speedy fashion!

Store Using app Total reviews Average rating
Booth and Co 8 days 2 5.0
Developer Reply

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share
Feb. 16, 2024

The most patient and thorough customer care ever. Helped me get a complex shipping scenario taken care of and walked me through every step. Would recommend 100 times over.

Store Using app Total reviews Average rating
Lovin' Glovin' 3 days 2 3.0
Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share
June 13, 2025

Vignesh was extremely responsive and helped me troubleshoot errors within reaching out to customer service. The customer service for this app has been amazing.

Store Using app Total reviews Average rating
Beson Fishing Over 1 year 1 5.0
Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

4 / 5 Share
Feb. 13, 2024

Hi You guys were awesome. I am still learning to use the ship easy but whatever I need you just make sure it's their in your extension. Recommendation -: Please add the telephonic support. It's easy to reach out via call, specially when you are in the client meeting. Thank you for your help.

Store Using app Total reviews Average rating
Flexikitch 4 months 3 4.7
5 / 5 Share
Feb. 12, 2024

Jennifer was very helpful in setting up with me. Booked a call within 3 hours and showed me how to operate the app. Really cheap option for businesses who need to develop shipping options

Store Using app Total reviews Average rating
Namie Home About 4 hours 16 5.0
Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share
Feb. 11, 2024

I recently had an issue with my Shopify app and reached out to the support team for assistance.Jenifer and Siva were incredibly helpful and efficient in sorting out my query. They provided clear instructions and went above and beyond to ensure that everything was resolved promptly. I'm impressed by their professionalism and dedication to customer satisfaction.

Store Using app Total reviews Average rating
onestopflooring 11 days 2 5.0
Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share
Feb. 8, 2024

I had a setup call with Jenifer and she was wonderful! Helped me set up with everything, now I just need to allow Shopify API and it's good to go! Thank you Jenifer!

Store Using app Total reviews Average rating
Oishii Planet 8 days 3 3.7
Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share
Feb. 8, 2024

Rahul, is an excellent guide, thank you so much

Store Using app Total reviews Average rating
kreationbykj 6 days 8 5.0
Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share
Jan. 9, 2025

Janani was amazing today, really helpful and kind. Thanks!

Store Using app Total reviews Average rating
Pilbara Bathroom Warehouse 12 months 1 5.0
Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share
Feb. 5, 2024

Rahul, was excellent with the onboarding and support process. I highly recommend his service, and this company. Thank you!

Store Using app Total reviews Average rating
Living Supplements About 2 months 5 5.0
Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share
Dec. 24, 2024

Barath and Durkesh helped me. I recently installed the app and attempted to configure it on my own. However, due to the complexity of our shipping rules, I decided to reach out to the support team. Vinduja from the support team promptly responded and organized a Zoom meeting within minutes. She dedicated almost an hour and a half to assist us in setting up the app according to our specific requirements. This 5-star rating is a testament to Vinduja's exceptional support and dedication. She truly deserves commendation for her outstanding assistance!

Store Using app Total reviews Average rating
Mahal Mart 11 months 2 5.0
Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share
Feb. 1, 2024

Vinduja was absolutey wonderful with us. Highly recommended. Amazing support team. Top App to pick

Store Using app Total reviews Average rating
Singal's 2 days 5 4.0
Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share
July 16, 2026

Great app for advanced shipping rules and great support. Got help from VP via zoom.

Store Using app Total reviews Average rating
Ovolin Almost 2 years 3 5.0
Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share
Jan. 31, 2024

Siva was very helpful in answering my questions and walking me through the system!

Store Using app Total reviews Average rating
Mydadssauce About 22 hours 1 5.0
Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

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