All reviews

Rating Breakdown

  • 5
    98% (862 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

July 28, 2022

This app is by far one of the best-configured apps for shipping rates. I did have to reach out to support on the initial setup. By doing so, I was able to see how fast support responds. Siva assisted me and went above and beyond! He was very knowledgeable and took time ensuring that the settings were correct without waisting any time. I feel confident that if any issues arise, they have a great support team. Thank you, Siva!

Using app

12 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 26, 2022

App has been performing great so far. The assistance from Raj is absolutely fabulous. If you need to configure different settings, this is your app.

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

July 26, 2022

I just downloaded this app and got help off the chatbot immediately. I was stuck with assigning postcodes different rates and Kavishan scheduled a Zoom call with me without me having to wait and successfully helped me out over Zoom. Amazing customer service and a superb app. LOOK NO FURTHER!

Store

Wonky

Using app

Almost 2 years

Total reviews

16

Average rating

4.9

5 / 5 Share

July 26, 2022

Annie was very helpful with setting up the app, very good service. I look forward to using it as it has everything we need.

Using app

About 7 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

July 25, 2022

Excellent support from the app development team when we needed to get the Shopify Shipping API enabled allowing us to set custom shipping rates for our products by postal code.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2022

Siva Helped to fix my issue and he is so smart fixed within 4 minutes my issue was not having all the providers at one time he trained me on the APP thank shipeasy for hiring such a guy!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2022

Create shipping zones and rates by post code. So far it is working well and the online help has been very useful.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2022

This is the best rate app on Shopify EVER!!! I’m very, very satisfied and did the monthly signature to have them all the time helping me!!! The customer service is wonderful and very polite and paciente!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2022

Really helpful app and resolved almost all of our problems and we are happy with that. Their support guy Shiva is really cooperative and he tries his best to clear all the points. Highly recommended.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2022

Setting up this app was really easy- if I ever stumbled in to any issues their support team was fantastic and very friendly!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2022

Super easy to set up shipping rates for my plant nursery! I have to charge per plant plus a handling fee per order, with different rates and handling fees for different locations across the continent. This app makes that a breeze. Rajkumar was really fun and helpful in guiding me through the setup process via chat, and explained how it works, too. 10/10 would recommend

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2022

This application provided me with a solution that i had given up on finding for my store. The customer service is amazing. Their whole team is very responsive and will get on zoom calls with you to resolve your issues almost immediately. I personally worked with Janani and she took the time out to understand the problem my store was facing. She then got back to me with a working solution and implemented it for me as well within a matter of days.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2023

***Update June 2023 - Again was helped by the team, Annie was very fast and efficient to get my problem solved. This company is so amazing for their support. I highly recommend them **** Thank you so much!!! Janini was so helpful in finding the issues with my shipping and resolving the problem (operator error!) I was so happy with the quick response and getting me up and running again promptly and guiding me through things I had forgotten about the app. Love the customer service! I highly recommend.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2022

The support on this app is the best I have experienced. Before using the app we are able to test it to find out if it fits our needs. Our situation is a little complex with different shipping pricing for different range of products. Therefore additional coding was required from the developers who did it for free and once everything is tested we are confident to launch.

Using app

8 months

Total reviews

7

Average rating

4.9

5 / 5 Share

July 18, 2022

Great customer service, easily schedule zoom call to help setup and also go over any issues that we had

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2022

This app works perfectly and it fits the needs of my business, the attention of the support team is AMAZING!

Store

RUDOS

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 15, 2022

Siva m'a beaucoup aidé, il a réglé mes soucis très rapidement. Je n'hésiterais pas si j'ai d'autre question Merci beaucoup à toi !

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2022

siva- very helpful - fixed all issues in a timely manor. great service. the app was able to let me specify rates by postcode - which is very helpful for the UK.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2022

I used the app to setup shipping rates for a complex shipping method and it works. Thank you Janani for your patience and help.

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

July 21, 2022

I will use it to add my shipping rates, so far it is easy to understand. The fact that I can set a reasonable rate for shipping makes it easier to handle.

Using app

2 months

Total reviews

2

Average rating

5.0