All reviews

Rating Breakdown

  • 5
    98% (1,028 ratings)
  • 4
    1% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 98% (1,031)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 24, 2023

Rahul was an absolute saint, helping me to figure out why my test rate wasn't working. Quick and precise, and most importantly very happy to explain (and re-explain!) the steps. I'm delighted with this app so far!

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

5 / 5 Share

Sept. 22, 2023

Siva was extremely helpful. He guided me through every step and showed me all shortcuts. Very skilled and very high knowledge!. By the way, the app satisfaction is great, user interface is very easy. That was what I needed. Thank you Shipeasy and THANK YOU Siva!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us a 5-star review. It means a lot to the whole team.

5 / 5 Share

Sept. 22, 2023

Barath was so very helpful in my initial call. Very patient with me. Cant wait to get this app working for our business.

Using app

28 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

5 / 5 Share

Sept. 21, 2023

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

5 / 5 Share

Sept. 19, 2023

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

5 / 5 Share

Sept. 19, 2023

Dhana was extremely helpful walking us through how to set the app up. You can set your shipping up exactly how you want to using this app, highly recommend!

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

5 / 5 Share

Sept. 19, 2023

I use this to set up my international shipping methods and fees. It's a well built tool to configure many complex scenarios that come with duties and taxes calculation per region level. The team, especially Sowmiya has helped us configure our store and understood our rather complex requirements with ease. She's been a great support throughout the process. Generally, the team is always ready to jump on a call and help and I find it commendable!

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

5 / 5 Share

Sept. 18, 2023

The support was very helpful and they always answer within seconds. Many thanks to Dhana which sorted out the issue in no time!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

5 / 5 Share

Sept. 15, 2023

Great support team, super responsive and talented.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

We greatly appreciate your outstanding 5-star review! We're delighted to know that you had an excellent experience with us. Your positive feedback is incredibly valuable to us, and we're grateful that you took the time to share it. If there are any additional ways we can assist you, please feel free to contact us. We eagerly anticipate the opportunity to serve you again in the future. 🙂

5 / 5 Share

July 30, 2024

I have been using Shipeasy for few months now, today Annie was very helpful when something didn't go as expected, she found the problem and solved it real quick. The assistance team has been really helpful.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

5 / 5 Share

Sept. 13, 2023

Janani was super helpful in getting the app setup for me and my store. Highly recommend and they are very responsive and willing to help at any moment. A++ from me

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! It means a lot. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Dec. 6, 2023

Janani and Dhina were both very useful and patient while showing me how to use and navigate Shipeasy app. Amazing support!! Very much appreciated, thank you

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

5 / 5 Share

Sept. 12, 2023

Rahul And Vindu were very helpful in solving a difficult problem!

Using app

About 8 hours

Total reviews

3

Average rating

5.0

Developer Reply

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

5 / 5 Share

Nov. 25, 2024

Updated: Janani was really helpful again with my queries. Thank you! The app is slightly complicated to use, but the Shipeasy team is always there to help with issues! Just did a live chat to solve an issue with checkout and Janani helped us figure out what was wrong and what to do in the future to prevent it from happening again - in less than 10 minutes. 100% recommend this app!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! It means a lot. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Sept. 8, 2023

Rahul and Vinduja Was on time for meeting, very good clear service received from the 2 of them. I would definitely recommend there service and applications.

Using app

1 day

Total reviews

3

Average rating

4.7

Developer Reply

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

5 / 5 Share

Sept. 8, 2023

We are moving from another app to this one and are super nervous about whether it can be implemented immediately and whether errors can solved quickly as it could suspend the incoming orders if the address of shipping has any errors. But they have been very helpful and responded almost instantly and overall it feels like a much smoother operation and no issues so far.

Store

Soldeli

Using app

5 months

Total reviews

8

Average rating

5.0

Developer Reply

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

5 / 5 Share

Feb. 15, 2024

Another great experience with the chat - extremely helpful and patient. Thanks heaps. Vinduja was wonderful, and incredibly helpful. A fabulous app too,

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

5 / 5 Share

Sept. 7, 2023

SIVA provided a great onboarding service. He was thorough, polite and took the time to explain all the features, addons and also setup the scenarios to make the process as smooth as possible. I look forward to using this app.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

5 / 5 Share

Sept. 6, 2023

Wonderful shipping rate app. Support was very quick and responsive. This app is a must-have for displaying proper shipping rates to customers.

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

We deeply value your positive review, and we want you to understand that we're committed to offering assistance and support whenever you have questions or concerns. Please feel free to contact us without hesitation; your satisfaction is of utmost importance to us 😊

5 / 5 Share

Sept. 5, 2023

Dhana Sheelan was very helpfull, he helped us setup the application smoothly ! thx a lot!!

Using app

20 days

Total reviews

3

Average rating

5.0

Developer Reply

We deeply value your positive review, and we want you to understand that we're committed to offering assistance and support whenever you have questions or concerns. Please feel free to contact us without hesitation; your satisfaction is of utmost importance to us.