All reviews

Rating Breakdown

  • 5
    98% (862 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

Aug. 23, 2022

Siva helped me fix some issues regarding free shipping. He was very patient and helpful, and I truly enjoyed the experience. Thank you!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

Thanks for helping me with setting up the shipping rates @Janani. Really appreciate for your best service.

Store

PC MART

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

Excellent customer service, so friendly, patient, and knowledgable. Very helpful and got the app working perfectly. Thank you, Siva

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2022

Siva helped me to understand the shipping rates, and alleviated my concern that I had to add an API to do what I wanted. I was extremely impressed by his helpful nature, his excellent knowledge of the platform and he was even able to help me with a zoom call, at 11.25pm, and controlled my screen (with my permission, of course!) and navigate to exactly where I needed to be. Shopify is something that you REALLY need to start using, if you aren't already! Thank you Siva for your help buddy! I hope everyone is as helpful as you!

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2022

Excellent customer service, so friendly, patient and knowledgable. Very helpfull and got the app working prefectly.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

A great app that allows for advanced shipping scenarios and rates. The support is great too. I highly recommend it!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

Raj was very helpful and saved my store when we were in a bind. Again, can't thank them enough. We could not ship products for a few hours so this was amazing

Store

NV Home

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

Amazing customer support! We tried different apps before but did not meet our needs. We are really happy with how the app works and also with the amazing customer support this team has.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

Still testing the app but the support is excellent and the app does what's is supposed to. Thanks Raj!

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

rahul thanks a lot have a good day . lucky girl May you have lights in the dark, umbrellas in the rain, and someone to accompany you on the road. I give your five-star praise!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2022

The logbase team is super helpful. It's so amazing! Thanks for working with us and providing zoom technical support at short notices.

Store

Cosmic

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

Small teething issues - but is the real deal. Simple and well thought-out UI. Support was really helpful and were happy to work around my requirements.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2022

Siva was so helpful in setting up the shipping for the store, we needed specific shipping rates for for different delivery areas and weights, definitely recommend his service. Siva made the set up seamless.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2022

Wir sind gerade in der Testphase der App und können sie nur empfehlen. Besonders der Support ist hervorragend. Annie hat sich jederzeit meinen Anliegen und Problemen gewidmet und hat immer eine passende Lösung gefunden.

Store

OMFORMO

Using app

8 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 4, 2022

I'm using the starter pack, and it does what I need by helping me to show rates based on city. While its not a standard set up and not one that is recommended the team helped me to set it up in a way that would work for me, and I really appreciate their quick response and support. Thanks alot!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

Great customer service. The app works like magic and every time i struggled with something, there was always someone to help straight away.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

The app support is without question excellent. Clear. Precise. Professional and easy to reach. In a world that no longer picks up their phone this company is a breath of fresh air. I highly reccommend! Rahul and Vinduja

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Merci à Jenifer qui m'a bien aidé.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

Thank you Kavenish, you where so helpfull and patient setting up the ratings zone, API setup and zip codes

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2022

Rajkumar was fantastic, really helped us with our business. Would highly recommend his support.....

Store

Luup

Using app

12 months

Total reviews

1

Average rating

5.0