All reviews

Rating Breakdown

  • 5
    98% (1,038 ratings)
  • 4
    1% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 98% (1,039)
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5 / 5 Share

May 29, 2023

A great App. Easy to navigate, best thing was the help of the customer service team. Patient and great service. Quickly response Would recommend.

Store

Astarin

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

June 26, 2024

A great App. Easy to navigate, best thing was the help of the customer service team. I just finished a wonderful call and Bindu was so helpful. We had lots of scenarios to add and I'm very happy with the outcome. Olivia

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

May 24, 2023

Very straightforward, provides a lot of options, and has a great support team! Thank you to Kavishan for his help with getting this installed and tailored to our new store!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Aug. 28, 2023

Support was really helpfull. Dhanasheelan and Sowmi were very helpfull. Thank you very much for your service. Pedro

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

May 22, 2023

Good app and help from support. Highly recommend for everyone need shipping app rate for each type of products

Store

Giftago

Using app

About 3 hours

Total reviews

17

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

May 21, 2023

Shipping Rates - Shipeasy is a wonderful app. Having thousands of unique SKU's with multiple rules and specific conditions makes it extremely difficult to setup an automated shipping app. Having built a custom freight management software before, this was much easier! The Team made it super easy and was always helpful to set up new and update rules. Having a team who will support the setup to the extent that we were helped is amazing. I couldn't recommend this app and the team enough. Special mention to Sowmiya who has been helping us along the way with excellent response time and always working with us to make the app very functional.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

May 20, 2023

This app is really powerful, it can resolve all your problems with setting up different shipping rules, and you can try their another app called delivery-pickeasy if you do local business, and one more thing I have to say is their customer service is good, they always reply very fast when they are online.

Store

Canaan

Using app

9 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

5 / 5 Share

May 18, 2023

感谢Rahul Logbase技术员帮忙远程协助,重量运费设置成功,很棒!过去一直对部分国家的运费设置过低,且shopfiy未能按重量自动计算收费,该插件完美解决问题。如果可以的话,多包裹每票的处理费用,可以自动叠加就更好了!

Using app

About 1 hour

Total reviews

6

Average rating

4.8

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Nov. 8, 2025

Barath supported on the app to the fullest I am absolutely thrilled with the exceptional service I received from the team at LogBase specially from their staff Dhanasheelan & Barath & Durkesh, Deepan. From start to finish, they exceeded all my expectations and truly went above and beyond to ensure my satisfaction. First and foremost, their dedication and commitment to their clients is truly commendable. The team, worked tirelessly to address all of my concerns and provide timely solutions. Dhanasheelan spent an incredible amount of time, approximately 4 hours, to resolve the issues I was facing. This level of dedication and devotion truly sets them apart from other service providers. The level of customer care I experienced was exceptional. Every interaction with the team was met with utmost professionalism and friendliness. They were attentive, patient, and genuinely cared about my needs. It's clear that customer satisfaction is their top priority. I wholeheartedly recommend their services to anyone in need, and I am confident that they will continue to excel in their industry.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be there to help you always.

5 / 5 Share

May 17, 2023

Again these guys pull everything out the bag! constantly on hand and always and I mean always sort the issue! highly recommended

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

May 31, 2023

Love this app and the customer service is on par! I worked with Dhanasheelan and he was amazing. He seemed to really care about my needs and getting a solution to my problem. Thank you! Update - had to contact the company again and was helped by Raj. He was awesome!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

May 16, 2023

Rahul was a great help, great service. We have a number of websites that Rahul has helped us with. We will be happy to work with him and Logbase again. Thankyou very much!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

May 16, 2023

The requirement is achievable in the shipeasy app. Recommend to use. Great costumer service from Sowmiya

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be there to help you always.

5 / 5 Share

May 15, 2023

Great Service from Rahul. The app is working well for multiple different shipping scenarios. Thank you

Store

GroWell

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

May 12, 2023

Rahul did an amazing job onboarding me, co-founder of SOUS (Thomas Scholte). Great communication, quick and definitely the desired end result achieved! Thanks Rahul! 5 stars :)

Store

SOUS

Using app

About 18 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

May 11, 2023

Dhana was very helpful and experienced with the shipeasy app. He answered all my questions and setup some shipping rates for me to test with. Recommend this app and the support team!

Using app

23 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

May 11, 2023

Rahul fue de gran ayuda para activar la aplicación, muchas gracias. Me ayudo para activar correctamente la aplicación, inclusive teniendo trato directo con shopify support.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

May 10, 2023

Raj was super kind and very helpful. With my approval, he took control, fixed my problems and explained it all to me. It saved me so much time. This app with its support help service is great and fits many different shipping needs.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.

5 / 5 Share

May 10, 2023

Dhana was very helpful! Reviewed the multiple options for adding a dimension based shipping. Would recommend

Using app

39 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

May 9, 2023

Great app and great customer service - allows to us to use our analytics engine on freight costs powered by Synapsum to precisely target zip code-based rates at checkout. This ensures we will recover costs.

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.