All reviews

Rating Breakdown

  • 5
    98% (862 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

March 17, 2022

Excellent customer service, their responses were very quick and thorough. What I thought would be a complicated task to create a shipping calculator with so many variables ended up being very easy. I would highly recommend.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2022

Installed this app to setup additional local shipping options and had a few problems. The support from Logbase was superb though. They pretty much instantly setup a zoom call and started testing the site. The issue was sent to higher level support with an hour and all fixed within 2 hours. Great app and support

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2022

Very very great support ; the best so far. Siva is very helpful, sympathetic, understanding and patient. The app is working well and hopefully for us because it's very limited in Shopify.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2022

The app is super cool! Siva was the one who walked me through this app. Their customer support is outstanding

Using app

5 months

Total reviews

6

Average rating

4.5

5 / 5 Share

March 12, 2022

I am very happy with the app. I highly recommend it! I had difficulties to make and combine the scenarios alone but the support spend many hours with me helping me set up correctly everything.

Store

Sleepo

Using app

12 months

Total reviews

3

Average rating

5.0

4 / 5 Share

March 9, 2022

Customer Service is really good! Unfortunately we also needed them since some parts of the app are not completely logic in my opinion. However, if you get stuck, they take their time and help you out. Recommend!

Store

polyola

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

March 8, 2022

Amazing app for difficult shipping scenarios. Very flexible and amazing support via Chat and Zoom. They really help you to find solutions for you (e.g. 0 € shipping costs for Click & Collect, no double charge for multi location shipping etc.). Highly recommended!

Store

B.O.C.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 7, 2022

Excellent support, was very quick and lots of ways to contact them, very helpful with setting up our shipping. Our shipping was not straight forward with click and collection, van delivery and despatch, Thank you so much

Using app

2 days

Total reviews

13

Average rating

4.6

5 / 5 Share

March 7, 2022

Siva is the best , he was so pationt with me step by step unill everything get well in the app . thank you so much for your time .

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2022

Impressive app and an amazing support center! The app can manage complex scenarios and overwrite the standard Shopify shipping methods. If you'll need help with the configuration you'll find a super support center to assist you!

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 5, 2022

We have several different products that need to be shipped locally at their own rate. This app is prefect and not only managing those rates but also combining and automatically applying the correct shipping rate. Support has been great. Not only did they help set all my different rates but also applied SKU codes to all my shipping products. Went way above and beyond. have always had a fast and professional response from them

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2022

I've had difficulty setting up the app along with many previously I have tried. I received remarkably quick and easy setup help beyond my expectations. Thanks so much!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2022

Siva was very helpful and professional! He set-up the complete shipping system and was very understanding. Thanks Siva

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2022

This app helped me to calculate our really specific shipping rates. The support is also great. 5 Stars ;)

Using app

3 days

Total reviews

3

Average rating

4.7

5 / 5 Share

March 3, 2022

Fantastic App! Easy to use. And the most efficient and professional services from Siva and Rajkumar!!! Thank you so much. I can now go-live. I reccomend ShipEasy to all.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2022

I needed to have specific rates for different products and I received immediate help when I logged into the chat. Raj stayed with me as long as it took to get it right and I appreciate his time/helpfullness. I would highly recommend.

Store

FEIAA

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2022

The app works fine and can handle even complex shipping logic once you've figured out how it works. While it might not be very self explanatory, they do provide professional & fast reacting support. My contact Siva supported us multiple times on some urgent issues and it always worked out well. So do feel free to contact support anytime if you have any troubles. Give it a try!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2022

this app is really perfect and easy to add shipping info. customer service is excellent.I will recommend to shopify store owner to add this app because this app will solve all shipping problem

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

Amazing customer service and app works perfectly once set up. The ability to combine shipping scenarios is exactly what we needed for our store. I had a few questions and they walked me right through the process in a scheduled zoom. 5 star shopify app

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

J'ai reçu l'aide de Siva pour la configuration de mes scénarios sur l'application et il a été d'une grande aide! Merci beaucoup

Store

Alych

Using app

Over 1 year

Total reviews

1

Average rating

5.0