ShipX ‑ Shipping Rates & Rules
Shopify app to set shipping rules for custom shipping rates...
Rating
4.9
feedback
1,060
chart
#215
All reviews
Review RSS Feed
May 4, 2023
I have a complicated shipping set up that could not be achieved through the built in shopify functions. As a small business we were not in a position to pay for help with our set up, and opted to try a this shipping app and hope that we could get it all sorted out. Fortunately Shipeasy has amazing support for this app and we were lucky enough to be helped by Siva. Siva jumped on a zoom call with us and took all of the confusion out of setting up our shipping exactly how we needed it. Siva was very patient helpful, even when I accidentally deleted the work he had just done for us. I recommend this app to anyone needing a robust and highly configurable shipping option with amazing support.
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
May 4, 2023
Geniale Hilfestellung, Anleitung. Wir haben mehrfach einen Termin ausgewählt und dann direkt die nötigen Einstellungen vorgenommen. Funktioniert prima. Würde ich immer wieder empfehlen! Danke Siva!
We appreciate you taking the time to leave us your 5-star review. It means a lot to us. Please feel free to reach us if you have any queries, we are here to assist you.
May 3, 2023
Great support provided by Siva! App does everything we need and looking forward to putting it into practice.
We appreciate you taking the time to leave us your 5-star review. It means a lot to us. Please feel free to reach us if you have any queries, we are here to assist you.
May 2, 2023
Great app, works very well, support from Rahul was spot on, very helpful! I recommend this app over the other postcode apps!
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
May 1, 2023
Great customer service from Rahul, very helpful and helped me with a number of issues within the shipping. Amazing service compared with other shipping apps I've contacted previously.
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
May 1, 2023
Rahul is the best, helped us with everything and answered any question we had. Thanks! thanks with completing the setup
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
Aug. 11, 2023
Thank you so much Rahul Pradeev and dhana For helping us with our complicated shipping needs . Very patient and understanding of what we needed . Thank you
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
April 25, 2023
Excellent app! Everything works just as it should. What's even better is the AMAZING customer support they have. Any question I have had has been answered immediately and are always willing to jump on a zoom call and help you fix settings hands on. HIGHLY recommend!
Thank you so much for the wonderful review! We appreciate you for taking the time to leave us your valuable feedback.
May 19, 2023
Siva is very helpful and friendly. Thank you for your help. Problem all solved. The product is very useful
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
April 19, 2023
Their support is absolutely amazing! Not only did they walk me through the setup, they have exceeded every expectation when an issue has arisen. Our setup is quite complex and this is the only app that I have found to cover every scenario.
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
Jan. 23, 2024
Janani and Rahul were very helpful setting up the app for me. They had an answer for all my questions and had great communication
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
April 18, 2023
Siva from Shipeasy's customer service helped me in detail with what I needed and, by doing so, saved me a lot of headache and money. Thank you, Siva!
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
April 18, 2023
Amazing help! I'm sure I will mess up the spelling, but Siva was an amazing help in getting me set up. By far the best support I have experienced from a Shopify app. I would highly recommend the app and their service!
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
Sept. 26, 2023
My problem has been fixed thanks to Siva. So useful and prompt help!
Hi, This is Siva from Logbase. Apologies for the inconvenience caused to you. We've responded to all your emails with the solution but we're not sure whether they have gone to your spam folder. This issue is due to Shopify's App bridge update and is not related to our app. Please use the link below on a different browser like Microsoft Edge or Safari: https://shipping-app.logbase.io/auth?shop=flowyline-official.myshopify.com Once loaded in the above browser, our app will function normally in your default browser. If the problem persists, contact us at [email protected] now, and we'll be happy to help you with all your app queries immediately. Regards, Siva Customer Success Team.
April 11, 2023
You download it and have to do a Zoom call with the company for it to work. I don't even know why it is needed, never experienced that before. I just felt that was weird.
Hi, This is Saravanakumar, CEO at LogBase. I just looked at your review, looks like there has been a misunderstanding. We provide support via chat, email and zoom. These channels are optional again, some of our customers do the setup themselves. Our customers only choose zoom if they have a complex setup and they require us to walk them through the setup. We have sent you an email from [email protected], please share your queries. We will be glad to assist you. Have a nice day. Saravanakumar C.P.
April 9, 2023
Shipeasy is a great app with great support. Few minutes after I was in the Shipeasy app store, Janani walked my through app, showing me how my requirements were meet by setting up the app. I was sold right away and subscribed the App. Shipeasy will help my Shopify store to increase sales for sure. Thanks again!
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
April 6, 2023
Thank you very much Sowmiya for the tremendous help and support in presenting the set up of Shipeasy. Everything was clearly presented for us to understanding. Thank You
We're really grateful and appreciate you taking the time to share your rating with us. Feel free to contact us anytime and we are glad to assist you. Thank you again!
April 14, 2023
The App is amazing and Raj's service is reeeeally great, super detailed and he takes the time to solve every problem. Thank you so much for the great work!
Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.
July 13, 2023
Это наверно лучшая поддержка которую я видел от разработчиков приложений на shopify. Несмотря на языковой барьер нам удалось через zoom созвон настроить все нужные тарифы доставка с вариантами их взаимосвязи между собой. Большой спасибо Janani Очень помог мне в сложившейся сложной ситуации.
We wanted to take a moment to express our sincerest gratitude for the wonderful review you left for us. Your kind words mean a great deal to us and we are so pleased to hear that we were able to provide you with a positive experience. At our company, we always strive to provide the highest level of customer service and satisfaction, and it is truly rewarding to receive feedback that confirms we are meeting that goal. Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.
Feb. 20, 2025
We were after a way to have different shipping rates for bulky and regular items, and for the cart to display these different rates automatically (instead of adding them together). We also wanted a free shipping threshold to apply to regular products but not bulky ones. This app was able to meet our needs perfectly. They have amazing customer support and are happy to jump in a Zoom call to remotely walk you through all the steps required for your set up. Annie and Nithish were extremely helpful in getting everything set up for us! We recommend this app to anyone who has specific shipping requirements that cannot be met by Shopify's default system.
“We're really grateful and appreciate you taking the time to share your rating with us."