All reviews

Rating Breakdown

  • 5
    98% (1,038 ratings)
  • 4
    1% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 98% (1,039)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 28, 2023

Thank you so much, very useful and helpful customer service support, we are all up and running now, thanks Dhanasheelan!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your valuable time to leave us a wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to assist you!

5 / 5 Share

March 28, 2023

Thank you so much Sowmiya for the service and support that I have received. This is the best support I ever received for Shopify App. I have multiple store and will be looking to use this app for my another store. Thanks

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your valuable time to leave us a wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We are happy to help you!

5 / 5 Share

March 27, 2023

Rahul was very helpful and was able to talk me through how to set up my shipping, and the next steps I should take.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

5 / 5 Share

March 24, 2023

initially a little confusing, but after some awesome support from Raj I'm very happy and the ap is doing what I need

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

We wanted to take a moment to express our sincerest gratitude for the wonderful review you left for us. Your kind words mean a great deal to us and we are so pleased to hear that we were able to provide you with a positive experience. At our company, we always strive to provide the highest level of customer service and satisfaction, and it is truly rewarding to receive feedback that confirms we are meeting that goal. Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.

5 / 5 Share

March 24, 2023

The customer support is phenomenal, responded quickly and help me setup some pretty complex shipping scenarios. Siva also walked me through how to setup more product shipping specialty rates in the future, he was super helpful! I'd highly recommend the app, excellent product for our complex scenarios and incredible, fast customer service! Thanks guys!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

5 / 5 Share

March 24, 2023

Rahul & Dheasheel were fantastic, 5* experience. This app really integrated well with my store. Highly recommend

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 23, 2023

Their support is so nice. Especially, Sowmiya. She is always so kind and teaches me how to set up. And when I got some issues after we launched, her response is quick and always she answered the zoom meeting. It was so helpful. Highly recommend this app (or her service)!!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your wonderful review! We really appreciate your feedback, and it's our pleasure to assist you anytime.

5 / 5 Share

March 21, 2023

Contacted support on setup questions and the support was very helpful and explained all the steps. Thanks for you help great support team.

Store

CatitUK

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

5 / 5 Share

March 20, 2023

Dhanasheelan spent whole weekend to set up our shipping profiles. Our customers are happy everything is working smoothly. There are many cool options to implement.

Store

FAM

Using app

3 days

Total reviews

15

Average rating

4.7

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

5 / 5 Share

March 20, 2023

Great support from Siva and a good app to help merge shipping costs to a higher rate. Highly recommend

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

5 / 5 Share

March 20, 2023

This is the kind of service level we all dream about but sadly seldom encounter. BIG thanks to Rahul and team

Using app

24 minutes

Total reviews

9

Average rating

3.8

Developer Reply

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

5 / 5 Share

Jan. 23, 2025

Nithish was incredibly professional. Very prompt in establishing zoom calls to explain and answer questions. Rahul was particularly helpful in taking the time to understand our needs and also set up the infrastructure we needed. Always available to assist and very timely. Highly recommended.

Using app

Almost 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

5 / 5 Share

March 17, 2023

I some dificulties with setting up the ranges of Zip Codes that I could offer the specific method of shipping and they gave great support and helped me to setup. Thank you guys!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share

Oct. 22, 2024

Nitish was able to solve our problem regarding multiple shipping rates for products. The service was prompt, and he resolved the issues quickly. thank you for the great service. I would recommend this app to other users.

Using app

Over 1 year

Total reviews

13

Average rating

5.0

Developer Reply

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

5 / 5 Share

March 16, 2023

We were experiencing issues with our B2B and B2C flows and Rahul was extremely fast and helpful. We scheduled a meeting within 30 minutes and had our issues resolved within 5 minutes. Perfect customer support!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be happy to help you!!

5 / 5 Share

March 10, 2023

Fantastic support and a great app. We can now give our customers the choice of carrier and we have custom rates based on postcodes. Solved 2 big problems for us.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 9, 2023

Siva was amazing, very helpful went through everything to get the store working. few other staff were struggling to understand but Siva knew what was needed, he configured the shopify store, liased with shopify support and got the app api integrated we now back on track to Launch. Thank you Siva

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 9, 2023

I had a complicated setup to do and contacted the team to see if it was possible. Dhana and Rahul were Awesome and helped me find the perfect solution for my store.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 9, 2023

Very helpfull app and stuff. It is easy to use and install and the support is 24/7. Dhanasheelan was really helpfull with my issue just the time that I neede help with no delay.

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

March 8, 2023

Super easy and intuitive. Rajkumar was amazing. He helped set up different shipping categories and did it so easily. Thanks Raj!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.