ShipX ‑ Shipping Rates & Rules
Shipping calculator with custom shipping rules & pickup points
Rating
5.0
feedback
1,181
chart
#235
All reviews
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Sept. 8, 2023
We are moving from another app to this one and are super nervous about whether it can be implemented immediately and whether errors can solved quickly as it could suspend the incoming orders if the address of shipping has any errors. But they have been very helpful and responded almost instantly and overall it feels like a much smoother operation and no issues so far.
Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.
Feb. 15, 2024
Another great experience with the chat - extremely helpful and patient. Thanks heaps. Vinduja was wonderful, and incredibly helpful. A fabulous app too,
Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.
Sept. 7, 2023
SIVA provided a great onboarding service. He was thorough, polite and took the time to explain all the features, addons and also setup the scenarios to make the process as smooth as possible. I look forward to using this app.
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
Sept. 6, 2023
Wonderful shipping rate app. Support was very quick and responsive. This app is a must-have for displaying proper shipping rates to customers.
We deeply value your positive review, and we want you to understand that we're committed to offering assistance and support whenever you have questions or concerns. Please feel free to contact us without hesitation; your satisfaction is of utmost importance to us 😊
Sept. 5, 2023
Dhana Sheelan was very helpfull, he helped us setup the application smoothly ! thx a lot!!
We deeply value your positive review, and we want you to understand that we're committed to offering assistance and support whenever you have questions or concerns. Please feel free to contact us without hesitation; your satisfaction is of utmost importance to us.
Sept. 4, 2023
Thanks Rahul for the amazing help with the process for getting the settings I wanted. Amazing app
Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us. We're dedicated to offering you assistance and support whenever you need it.
Jan. 26, 2026
Been using Logbase Shipping for a year or so now and besides it not being able to handle 50 scenarios or more, the support is amazing. Any scenario/complexity you want to set up just book a call with the team and they'll help you out. Janani is especially helpful! Durkesh is also incredibly helpful!
Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us. We're dedicated to offering you assistance and support whenever you need it.
Nov. 5, 2025
We have a very complex shipping situation that no other apps have been able to accommodate and Dhana has found a workaround and we can now hit the ground running. Very helpful :-) Durkesh has been very helpful in helping me set up the rules
We sincerely thank you for your positive review! If you have any inquiries or any concerns arise, please feel free to reach out to us. We are dedicated to assisting and supporting you in any way we can.
Aug. 26, 2023
Dhana LogBase is AWESOME!!!! Very professional, courteous and knowledgeable. HIGHLY recommend this app based upon his help alone. Although I am new to the app I am finding that is suits my needs and have no problem subscribing. Good investment overall.
We greatly appreciate your positive review! If you have any questions or concerns, please don't hesitate to contact us. We're here to help and support you.
Aug. 24, 2023
Customer service is spot on. Raj spent over an hour with me setting up and testing the rates in the cart for QTY and location settings. He stayed on until we were sure it was all 100% correct. App seems a lot more intuitive that shopify's own settings and can adjust rates based on Quantity. So far so good!
Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us. We're dedicated to offering you assistance and support whenever you need it.
Aug. 23, 2023
I really love the support provided by Dhana during the setup of the Shipping Rates-Shipeasy App. He was patient and super helpful. Really spent a lot of time trying to help me get the app to work the way I was asking it to. I would highly recommend this app to anyone looking. It didn't work the way I needed it too, but it will work in many different scenarios.
We greatly appreciate your positive review! If you have any questions or concerns, please don't hesitate to contact us. We're here to help and support you.
Nov. 15, 2024
Vignesh is a great helper! He helped set up my shipping rates and delivery conditions. He was very quick and helpful! Thanks!
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Aug. 22, 2023
Thanks to Barath some of my questions were answered quickly. Very useful app for our specific needs, highly recommend :)
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
Aug. 22, 2023
Rahul and Vinduj provided great service, thanks for your help! Would recommend this app for anyone who needs to calculate shipping.
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
Aug. 20, 2023
The best and most reasonably priced app for creating shipping rates with different scenarios and conditions. Customer service is always quick to answer.
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Aug. 18, 2023
The app is incredible and vinduja was so helpful, and she was giving top notch service , highly recommend.
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Aug. 17, 2023
Absolutely amazing support from Jenifer and Siva during the set-up process. I highly recommend this App. Dedication to customer service is excellent!
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Aug. 17, 2023
Incredible support even before starting being their paying customer. Thanks Dhana for his explanation.
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
April 11, 2025
Quick response!! They have the best customer service. They answer my questions in seconds and also help me fix the set up issues right away. The interface is very easy to use. Highly recommended!! Thank you Janani and Barath for your help!
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
April 9, 2024
I'm thrilled with the "Shipeasy" app and the support I received from Sowmi. This app has transformed my Shopify store's shipping process. It's user-friendly, streamlining order management and label generation. Vinduja assistance was impressive – responsive, patient, and knowledgeable. Integrations worked seamlessly. Looking forward to more platform integrations in the future. Highly recommended!
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.