Shipping Rates — Shipeasy
Shopify app to set shipping rules for custom shipping rates...
Rating
5.0
feedback
879
chart
#200
All reviews
Rating Breakdown
Jan. 27, 2022
Siva was unbelievable! So amazingly helpful I couldn't for the life of me figure out how to set up my shipping with multiple different variables to Canada and the U.S. and he was able to do it sooooo quickly. Yeesh saved me hours of headaches and buying a new computer 'cause I would've tossed this one out the window!
Jan. 26, 2022
I used this app to set up remote area surcharge based on psotal codes within the EU. The set up was a bit complicated but the support was great They where very responsive. There was some issues when setting it up thats why i didn't give 5 stars but the service seems to work well and the support guys fixed the issues as soon as they could.
Jan. 19, 2022
I am on the trial at the moment and it looks like I will totally be adding the app to all my Shopify storefronts. The customer service is AMAZING. Siva was so helpful and really knew the system.
Jan. 16, 2022
This is the best shipping rate app and very easy to use at a very reasonable price. You can customize your desired shipping rates in all possible ways. Their customer service is outstanding. They will help you to achieve your desired setting through zoom meetings. Shiva was really helpful and resolved all my queries successfully. He even suggested me one shipping cost calculator app which is also working perfectly with their app. Thank you, Shiva, and the whole app team. I highly recommend this app for all Shopify stores.
Jan. 14, 2022
Siva was very helpful. He took a lot of time for me and I felt very comfortable with the support. Good work. Go on with this. Great app!
Jan. 12, 2022
Great customer service! Very helpful! One of the best apps out there. I highly recommend. I needed help setting the app and customer service went on a zoom and helped me with exactly what I was having trouble with.
Jan. 6, 2022
I needed this app to provide accurate shipping rates to different postcodes within UK. It seemed quite complicated at first, but after a Zoom session with Raj and Sudsan it was all set up and working perfectly. Despite the monthly charge it will certainly save me money every month on expensive shipping to certain postcodes. Raj and Sudsan were so helpful and knowledgeable, I would certainly recommend.
Jan. 4, 2022
Customer service is great! They fix my problem right away and very professional. Good choice for more shipping options
Jan. 31, 2022
[Updated] We were having some API issues during midnight and we were amazed by how good their customer service is by sticking with us throughout the night to solve the issue. Their communication and problem-solving skills are top-notch. Really impressed! [Updated ]I was assisted by Siva and Kumar from the customer service in helping our website set up complicated shipping rules of combine shipping rates. They were very helpful and patient in assisting us and even went out of the way to assist us on a full Sunday to get our checkout cart working. Two thumbs up for their service and attitude. Keep up the good work!
Dec. 28, 2021
If you're looking for a FLEXIBLE, CONVENIENT & GREAT SUPPORT shipping app that can fulfil all kinds of your complex requirement. This is the app to use, the fees are absurdly low, and the team at LogBase jump on the call with you anytime with the commitment to ensure things are working right for you. I've been using the app for two months now, and I can't thank the team enough for the support that they've done for me. My store has quite a complex shipping structure. The item is huge with complications of shipping to various regions and one significant factor of it being built to order since no variation could be the same. They blew it off the park in terms of how responsive in what kind of solution that they can implement overnight since they said, "Our customers will surely need this if you're encountering this". I'm pleased with this app, coming from someone who set up 10+ Shopify stores in the last two years. This has never been easier, and I hope other app developers for Shopify can learn more from them in terms of their support and dedication to ensure the features required are implemented rather than deciding what customer needs and waiting to implement.
Dec. 14, 2021
I used this app to update my shipping. The person that helped me was supppper! Very professional and did most of the things I needed as I am not technical. Thank you so much.
Dec. 11, 2021
This is the best and most customizable Shipping Rates I have found. It is extremely helpful and also helped me solve the issue of double shipping costs. Siva (their customer support team member) took the time for a videocall to walk me through the app and make all the settings I needed. Thank you!
Dec. 10, 2021
this app is wonderful, help me calculate my shipping cost and their customer service is helpful and patient, help me set up a shipping cost and reply me question quickly. highly recommeded!!!!
Using app
About 1 month
Total reviews
1
Average rating
5.0
Dec. 30, 2021
Thank you for your helping me Shiva, very great app and support ! We can now configurate our shipping costs based on quantity :) and exclude zipcode
Jan. 5, 2024
Great app and great support. Thank you Vinduja and Jennifer for everything. 110% recommend her.
Nov. 30, 2021
Great customer service! Responded very quickly and helped me set it up the way I wanted to use it via a Zoom call. Excited to have this app as part of my Shopify experience!
Nov. 26, 2021
This company is amazing with how quickly they help to support your company. They jump on calls quickly or chat support quickly. It's 12 am Los Angeles Time and they were there to help. Keep it up. Easy to use software and does the job well so far.
Oct. 5, 2023
Janani & Vindu, was very helpful. I do not have enough words for gratitude. She was very patient and helpful. Excellent APP and solved all business challenges. I would rate 5 out of 5. Great support and awesome service. Thank you Janani. One word! The Product and Team are EXCELLENT. They Go extra miles to help you out with positive attitude. Profound technical knowledge. The APP is fantastic solved all my challenges and brought value for my business. This is the great APP you must have for your online store. Great PRODUCT and great TEAM.
Nov. 25, 2021
App did what many other more expensive apps couldn't have done. AMAZING CUSTOMER SERVICE !Great JOB!
Nov. 27, 2021
The support & setup help provided by these guys is amazing, the best I have ever received. They really go above and beyond! 12/10