All reviews

Rating Breakdown

  • 5
    98% (1,038 ratings)
  • 4
    1% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 98% (1,039)
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5 / 5 Share

Feb. 15, 2023

Great Help, very professional and take the time to assist and explain. I really appreciated to work with Siva.

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Feb. 13, 2023

Great support! Quickly jumped on a call to solve my issues and help me get the app set up. Very friendly and professional service. The app is intuitive and easy to use.

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon. Thanks Sudhan Logbase

5 / 5 Share

Feb. 13, 2023

Siva was incredibly helpful on our setup call! Much appreciated. This app has provided a very simple percentage-based solution to a shipping calculation issue we were having.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.

5 / 5 Share

Feb. 10, 2023

Rahul was a great help with integrating Shipeasy into our Shopify store. The functionality of the app is a lot better than what we have had previously. I would recommend this to anyone who is looking to improve their live shipping rates to their customers.

Using app

23 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Feb. 9, 2023

Amazing app and Amazing support, especially Mr. Siva, who provides me a great support and he solved my biggest problem

Store

Orisdi

Using app

1 day

Total reviews

2

Average rating

3.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.

5 / 5 Share

Feb. 9, 2023

Siva walked me through the whole process. He also helped me with the carrier calculation API enabling. The whole experience was quick and efficient. I am very satisfied with the help I received.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

4 / 5 Share

Feb. 9, 2023

After a half-day effort on making the setting, I was finally told that it cannot work on the store, no shipping rates are shown due to a Shopify tech issue. Actually, it's not a tech problem, it's one of my location/warehouses that hasn't been verified. However, it's still a good shipping app, convenient to use, fast response.

Store

DEPULEY

Using app

About 23 hours

Total reviews

25

Average rating

5.0

Developer Reply

Thank you for the update! Please feel free to reach out to us if you need further assistance with the app setup, we will be happy to help you anytime! Regards, Logbase Customer Success Team.

5 / 5 Share

Feb. 8, 2023

love it,customer service pretty great and the functions are meet what I want,I would like to recommend this APP to all my business partners

Using app

7 months

Total reviews

6

Average rating

4.8

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

5 / 5 Share

Feb. 7, 2023

Rahul was very helpful with my request. I asked for assistance through chat and immediately got a zoom invitation and he was able to sort out my issue and fix it very quickly. Super happy with the support here. Thank you.

Using app

8 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 1, 2023

i got Amazing service by Janani. this App is amazing and working very good. i highly recommended!!! its fits exactly to my needs.

Using app

About 12 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 31, 2023

Great Support by Rahul , Really Helpful, He went above and beyond and helped in the entire shipping profile setup, international pricing, combined pricing, etc Thanks Shipeasy

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team

5 / 5 Share

Jan. 22, 2023

This app has solved the problem of stacked shipping rates, causing customers to pay more for shipping than what they should. Very helpful support!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

Raj was very helpful in helping me set up the Shipping Rates app over zoom, very informative and precise.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

Excellent support team. Quick replies and were happy to sort out issues for me - I sent them a spreadsheet with my sizes and rates and they actually added the rules in for me so I know that there shouldn't be future issues. Thank you!

Using app

6 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the motivating review. Feel free to reach us back and we are glad to assist our customers anytime! Gratefully, LogBase Team

5 / 5 Share

Jan. 13, 2023

The app is incredibly simple to set up navigate. Complete with a very helpful support team that is always available to answer any questions. This app does everything we need.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.

5 / 5 Share

Jan. 11, 2023

Only just getting started with the app so still in testing but so far it all looks good. Mainly leaving this review to highlight how great the support is. Super-fast replies every time and I've just finished a zoom call with Siva who sorted an issue out within minutes for me.

Using app

30 days

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.

5 / 5 Share

Sept. 11, 2023

Jenifer was super helpful and patient! The customer service is so good. We always resolve our page issues with the perfect timing. The team at Shipeasy are simply the best!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 7, 2023

Amazing Customer Service & Product! Well worth it! It has totally transformed our way of calculating accurate shipping rates for our customers.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.

5 / 5 Share

Jan. 4, 2023

We have a complex setup for varied rates on an ecom furniture store. With the help of Rahul this app does calculate in the way we need it to work. They are pretty quick to jump in and help if things do go wrong or we just need help.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We are glad to provide the best service as much as we can, and the appreciation like your feedback keeps us motivated to provide best services. Feel free to write us back if needed any further assistance. Best regards, Logbase

5 / 5 Share

Dec. 23, 2022

The Shipeasy team was fast and efficient when setting up shipping rates and listening to the parameters I needed. If it wasn't for them we would not have been able to set such customized shipping rates with Shopify only. Siva from their team has been very helpful!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.