ShipX ‑ Shipping Rates & Rules

March 16, 2023

We were experiencing issues with our B2B and B2C flows and Rahul was extremely fast and helpful. We scheduled a meeting within 30 minutes and had our issues resolved within 5 minutes. Perfect customer support!

March 10, 2023

Fantastic support and a great app. We can now give our customers the choice of carrier and we have custom rates based on postcodes. Solved 2 big problems for us.

March 9, 2023

Siva was amazing, very helpful went through everything to get the store working. few other staff were struggling to understand but Siva knew what was needed, he configured the shopify store, liased with shopify support and got the app api integrated we now back on track to Launch. Thank you Siva

March 9, 2023

I had a complicated setup to do and contacted the team to see if it was possible. Dhana and Rahul were Awesome and helped me find the perfect solution for my store.

March 9, 2023

Very helpfull app and stuff. It is easy to use and install and the support is 24/7. Dhanasheelan was really helpfull with my issue just the time that I neede help with no delay.

March 8, 2023

Super easy and intuitive. Rajkumar was amazing. He helped set up different shipping categories and did it so easily. Thanks Raj!

June 13, 2023

I highly recommend the Shipeasy app for any business with custom shipping rate requirements. The entire customer service team (especially Sowmiya) has offered exceptional service and assistance with the entire setup of our shipping rates for our store. They were very friendly and quick to reply with any questions I had. Our store has complex shipping requirements and Sowmiya went above and beyond to ensure all of our needs were met. We cannot thank her enough for all of her help along with the entire LogBase Shipeasy team! 6/13/23 Update: We had changes that needed to be made to our shipping options and Siva was wonderful to work with! Explained everything very clearly and very friendly. Thank you for all of your help!

March 7, 2023

Rahul was super supportive and professional. HE was always willing to help. I highly recommend Shipping Rates to any Shopify businesses which requires smarty shipping rate strategy

March 7, 2023

I have to say that I'm extremely impressed with the level of functionality and ease of use it provides. The app has made my store management a breeze What I appreciate most about this app is the exceptional customer support. Whenever I've had questions or concerns, the support team has been quick to respond and has gone above and beyond to ensure my issues are resolved. Overall, I highly recommend this service app to anyone looking to streamline their store management and improve their online business. Thank you to the developers and support team for creating such an exceptional product

March 6, 2023

We have a complex shipping scenario and we cannot expand our business without Ship Easy making it possible. Siddarth and the team are fantastic in understanding customer requirements and very responsive. Excellent value for money. Thank you Siddarth!

March 4, 2023

Rahul was very, very helpful and and know's the job well. I'm very satisfied with the services that was provided by him.

March 3, 2023

Rahul was very helpful in getting our store set up. We encountered an issue and Rahul was quick to respond to our inquiry

March 3, 2023

This is a very good shipping setting app, which is very helpful for our store. There is a very professional support team that resolved my issues very quickly. Sowmiya is great!

March 3, 2023

Very good app and great support! Cover all my need about the shipping rates. Highly reccomended 10/10

March 3, 2023

Great customer support, thanks for helping me get started :) Siva did a wonderful job! Very friendly and skilled!

March 2, 2023

Support are excellent, everyone I've spoken to! it's like having an extension of your own team, nothing is a problem and they are able to help with the setup and changes you make - and the app is fantastic value for money.

March 2, 2023

Such helpful support! The support team jumped on a zoom call straight away to help me resolve the issue I had :) Amazing thank you

April 22, 2023

Siva was a great help to me. When I ran into a problem with the shipping being calculated in checkout, Siva quickly identified and fixed the problem and I'm very grateful for that.

Feb. 27, 2023

It can be a little confusing in places. But the support team are great. Polite, efficient and have successfully dealth with my queries

Feb. 24, 2023

Great app, and the customer service is second to none. Rahul and the team were very knowledgeable and, most importantly, patient. I am not techy, and Rahiul took his time to show me step-by-step the setting of my shop shipping rates. I would recommend them and will be their customer for years.