ShipX ‑ Shipping Rates & Rules for Shopify

ShipX ‑ Shipping Rates & Rules

Shipping calculator with custom shipping rules & pickup points
Rating
5.0
Feedback
1,200
Reviews
Chart
#183
Shopify

All reviews

5 / 5 Share
Aug. 17, 2023

Absolutely amazing support from Jenifer and Siva during the set-up process. I highly recommend this App. Dedication to customer service is excellent!

Store Using app Total reviews Average rating
Noah Living 3 days 2 5.0
Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share
Aug. 17, 2023

Incredible support even before starting being their paying customer. Thanks Dhana for his explanation.

Store Using app Total reviews Average rating
Enpal Pro Italia About 19 hours 1 5.0
Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share
April 11, 2025

Quick response!! They have the best customer service. They answer my questions in seconds and also help me fix the set up issues right away. The interface is very easy to use. Highly recommended!! Thank you Janani and Barath for your help!

Store Using app Total reviews Average rating
Jamesdar Over 1 year 3 5.0
Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share
April 9, 2024

I'm thrilled with the "Shipeasy" app and the support I received from Sowmi. This app has transformed my Shopify store's shipping process. It's user-friendly, streamlining order management and label generation. Vinduja assistance was impressive – responsive, patient, and knowledgeable. Integrations worked seamlessly. Looking forward to more platform integrations in the future. Highly recommended!

Store Using app Total reviews Average rating
Breeches.com 5 months 7 5.0
Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share
Aug. 15, 2023

This covers all aspects of shipping for the clients I work with. I did have some difficulty with one aspect and Jenifer from the support team was on hand straight away to show me which settings to change and get the shipping rate I desired - MOST HELPFUL!

Store Using app Total reviews Average rating
Tekplas 3 months 3 5.0
Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share
Aug. 11, 2023

I am totally blown away by the support from this app. They have literally walked me through setting it up, had multiple zoom calls with me and didn't stop until we had it all sorted. I ship commercial kitchen equipment which ranges from small 10KG fryers to 150kg ice cream machines. The shipping is super complex with a lot of customisation and rules. This is the ONLY app that has been able to manage such detailed customisation. The support is the best I have ever had from any app, especially from Siva & Janani. Thank you

Store Using app Total reviews Average rating
auskitchenpro 8 days 1 5.0
Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share
Aug. 10, 2023

Great app and amazing support! Siva in particular was very helpful, thanks again for sorting out the app settings for us!

Store Using app Total reviews Average rating
NewWall About 2 months 1 5.0
Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share
Aug. 9, 2023

Siva was really helpful with setting me up with my shipping requirements, he spent extra time with me to make sure my items where ready for shipping

Store Using app Total reviews Average rating
Antiques Yeah About 3 hours 1 5.0
Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share
Aug. 9, 2023

The customer service is incredible. We have very complicated shipping rates dependent in many different factors. Janani has been on two zoom calls to help set up these rates. She is very knowledgeable and will check everything with a fine tooth comb. Would definitely recommend this app. Thanks.

Store Using app Total reviews Average rating
George Hall Art 7 days 1 5.0
Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share
Aug. 7, 2023

Shipping Rates - Shipeasy app has completely met our needs in calculating shipping based on weight and distance from our distribution center. Customer service is amazing - immediate, specific assistance (will hop on a zoom right away to resolve more easily or through chat), friendly and kind and very quick (I haven't wait at all and everyone I have talked to has been an expert who answered my questions). Siva has helped multiple times now and we are so appreciative. They even copied all of my settings from a different one of our stores, so that I didn't have to manually enter and worry about errors.

Store Using app Total reviews Average rating
Ahimsa® Schools 12 days 2 5.0
Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share
Aug. 4, 2023

Super netter und schneller support. Ich habe genau das bekommen nach dem ich gesucht habe :) Rahul and Siva was very supportive :)

Store Using app Total reviews Average rating
Max Wild Shop 1 day 3 5.0
Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share
Aug. 5, 2024

The app is effective and helped to setup my requirement. Awesome support and quick response. Highly recommended! Support is still amazing, any issues and they know exactly how to help fix it. Thanks Once again, great service, solved my issue right away. Thank you.

Store Using app Total reviews Average rating
Orderpetfood.co.uk About 1 year 1 5.0
Developer Reply

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊

5 / 5 Share
Aug. 2, 2023

Fantastic app and support. Dhana was especially helpful in getting our complex shipping rates setup. Highly recommended.

Store Using app Total reviews Average rating
Altitude Coffee London About 5 hours 3 5.0
Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share
Aug. 2, 2023

Allowed us to limit where we deliver, great customer service. Rahul was great to talk to and helped us with set up

Store Using app Total reviews Average rating
proteinke 20 days 3 5.0
Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

5 / 5 Share
Aug. 1, 2023

Dhana prvide me a best help ever. The hpel was very precise and in the end all setings prfectly work. Deffinetely 5 stars for Dhana! The app is also great choose, it enable us all transport calcoations variants what we need fro our business. TK

Store Using app Total reviews Average rating
Goldi About 1 month 1 5.0
Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share
July 31, 2023

Thank you to Dhana for his assistance today. Will definitely keep in mind for integration of shipping help.

Store Using app Total reviews Average rating
Gift To Inspire About 3 hours 1 5.0
Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share
July 31, 2023

Vielen Dank an Rahul für den tollen Support per Zoom. Wir konnten alles direkt lösen und sind begeistert.

Store Using app Total reviews Average rating
fidelis.dog About 1 hour 7 5.0
Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share
July 28, 2023

Really useful app! We are able to customize our shipping rates by product, country, customer, etc. They have very responsive and good customer support too and were able to help set everything up with me.

Store Using app Total reviews Average rating
POPFLEX® 2 months 12 5.0
Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share
June 4, 2025

Barath and Vignesh are absolutely amazing. They went above and beyond to answer any and all of my questions. They are very helpful and I would not hesitate to refer my friends to their service.

Store Using app Total reviews Average rating
Mia + Sophia About 2 years 4 5.0
Developer Reply

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share
July 28, 2023

I was looking for an app to let me set up specific shipping prices based on item type and not overall order weight. I contacted "Shipping Rates - Shipeasy" support and arranged a zoom call. Dhana guided me through the setup process and spent over an hour with me to help me configure the app around my product groups. Dhana was friendly, patient, and his knowledge of the app was brilliant. I had been looking at other apps but the customer service Dhana provided to me made it an easy choice to go with "Shipping Rates - Shipeasy". The app is now fully setup and I could not be happier with it. Thanks Dhana!!! Gary / Steven of Winder Joinery

Store Using app Total reviews Average rating
Winder Joinery 8 days 1 5.0
Developer Reply

Hi Gary / Steven, Thank you so much for your fantastic 5-star review. We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. Awaiting to assist you in the future!!

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