All reviews

Rating Breakdown

  • 5
    98% (1,040 ratings)
  • 4
    1% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 98% (1,041)
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5 / 5 Share

Aug. 9, 2022

The logbase team is super helpful. It's so amazing! Thanks for working with us and providing zoom technical support at short notices.

Store

Cosmic

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

Small teething issues - but is the real deal. Simple and well thought-out UI. Support was really helpful and were happy to work around my requirements.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2022

Siva was so helpful in setting up the shipping for the store, we needed specific shipping rates for for different delivery areas and weights, definitely recommend his service. Siva made the set up seamless.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2022

Wir sind gerade in der Testphase der App und können sie nur empfehlen. Besonders der Support ist hervorragend. Annie hat sich jederzeit meinen Anliegen und Problemen gewidmet und hat immer eine passende Lösung gefunden.

Store

OMFORMO

Using app

8 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 4, 2022

I'm using the starter pack, and it does what I need by helping me to show rates based on city. While its not a standard set up and not one that is recommended the team helped me to set it up in a way that would work for me, and I really appreciate their quick response and support. Thanks alot!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

Great customer service. The app works like magic and every time i struggled with something, there was always someone to help straight away.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

The app support is without question excellent. Clear. Precise. Professional and easy to reach. In a world that no longer picks up their phone this company is a breath of fresh air. I highly reccommend! Rahul and Vinduja

Using app

Over 1 year

Total reviews

12

Average rating

4.7

5 / 5 Share

Nov. 21, 2023

Merci à Jenifer qui m'a bien aidé.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2022

This app is by far one of the best-configured apps for shipping rates. I did have to reach out to support on the initial setup. By doing so, I was able to see how fast support responds. Siva assisted me and went above and beyond! He was very knowledgeable and took time ensuring that the settings were correct without waisting any time. I feel confident that if any issues arise, they have a great support team. Thank you, Siva!

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

July 26, 2022

I just downloaded this app and got help off the chatbot immediately. I was stuck with assigning postcodes different rates and Kavishan scheduled a Zoom call with me without me having to wait and successfully helped me out over Zoom. Amazing customer service and a superb app. LOOK NO FURTHER!

Store

Wonky

Using app

About 1 hour

Total reviews

16

Average rating

4.9

5 / 5 Share

July 26, 2022

Annie was very helpful with setting up the app, very good service. I look forward to using it as it has everything we need.

Using app

About 7 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

July 25, 2022

Excellent support from the app development team when we needed to get the Shopify Shipping API enabled allowing us to set custom shipping rates for our products by postal code.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2022

Create shipping zones and rates by post code. So far it is working well and the online help has been very useful.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2022

Setting up this app was really easy- if I ever stumbled in to any issues their support team was fantastic and very friendly!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2022

Super easy to set up shipping rates for my plant nursery! I have to charge per plant plus a handling fee per order, with different rates and handling fees for different locations across the continent. This app makes that a breeze. Rajkumar was really fun and helpful in guiding me through the setup process via chat, and explained how it works, too. 10/10 would recommend

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2022

This application provided me with a solution that i had given up on finding for my store. The customer service is amazing. Their whole team is very responsive and will get on zoom calls with you to resolve your issues almost immediately. I personally worked with Janani and she took the time out to understand the problem my store was facing. She then got back to me with a working solution and implemented it for me as well within a matter of days.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2022

The support on this app is the best I have experienced. Before using the app we are able to test it to find out if it fits our needs. Our situation is a little complex with different shipping pricing for different range of products. Therefore additional coding was required from the developers who did it for free and once everything is tested we are confident to launch.

Using app

21 days

Total reviews

7

Average rating

4.9

5 / 5 Share

July 18, 2022

Great customer service, easily schedule zoom call to help setup and also go over any issues that we had

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2022

Great App! Highly recommend the customer service! Everytime I had a question the team was very helpful!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2022

Siva is great and made our day by helping us to set up the shipping settings for our business. Great App!

Using app

20 days

Total reviews

3

Average rating

5.0