All reviews

Rating Breakdown

  • 5
    98% (1,040 ratings)
  • 4
    1% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 98% (1,041)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 6, 2023

This app is great, it made our shipping rate more flexible. The best part of this is their awesome customer service, especially from Janani. They're always accommodating and patient since I have no idea how to set this one up.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2022

Thanks so much - great app and amazing customer service from Janani! Looking forward to using other features in future.

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Janani was very helpful. She helped fix the shipping issues we had and explained step by step what she was doing, so that I could see exactly what was being fixed. Thank you very much.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

Customer service is excellent! Helped me complete setting up my app in no time, and it works wonderfully!!

Using app

About 16 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

Janani, is an excellent support. The support is helpful and fast delivery with step by step explaination. I would recommend this app

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

We used Shipeasy for a custom ship scenario that involved product add-ons. The base product was digital (no ship cost) but the add-ons are equipment and need to be shipped with a small ship charge. Raj and the team at Shipeasy worked with us to get this configured (surprisingly complicated to achieve) and provided excellent and expedient support. I highly recommend the product and especially the good people on the support team! Top notch!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Fast and good service ! Great app and team ! work very well! we recommand that app for shipping services

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

We were trialling the app and had zoom call with Siva at LogBase and got all the answers we needed. Excellent service.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

The support team are fantastic and always there to help. Janani was really helpful and sorted out our problem quickly.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2022

This app has solved a lot of shipping issues for me and it's very functional. And when I encountered technical problems and didn't know how to operate, the technical support staff Janani also gave me very detailed and effective help, which is great!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

This app is great, is calculating the shipping rates for my website orders and customer service is very kind and helpful.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2022

Great APP with great support, I want to enable complex shipping rate calculation, but couldn't do it by mysefl, so I booked a zoom meeting with Shipeasy. Siva from the support team guided me to do it, and it's working perfectly.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

Siva, was so helpful with setting my postal codes. He saved me hours of my time in a matter of 30mins. Made the whole app idiot proof for me. 5 stars

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

Siva is very helpful during the setup and the possibilities of the app are great! We use this app to offer different shipping rates at advanced conditions, which is not possible in the standard Shopify backend.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

Thanks for helping me with setting up the shipping rates @Janani. Really appreciate for your best service.

Store

PC MART

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

Excellent customer service, so friendly, patient, and knowledgable. Very helpful and got the app working perfectly. Thank you, Siva

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

A great app that allows for advanced shipping scenarios and rates. The support is great too. I highly recommend it!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

Raj was very helpful and saved my store when we were in a bind. Again, can't thank them enough. We could not ship products for a few hours so this was amazing

Store

NV Home

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

Still testing the app but the support is excellent and the app does what's is supposed to. Thanks Raj!

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

rahul thanks a lot have a good day . lucky girl May you have lights in the dark, umbrellas in the rain, and someone to accompany you on the road. I give your five-star praise!

Using app

3 months

Total reviews

1

Average rating

5.0