ShipX ‑ Shipping Rates & Rules
All reviews
I just downloaded this app and got help off the chatbot immediately. I was stuck with assigning postcodes different rates and Kavishan scheduled a Zoom call with me without me having to wait and successfully helped me out over Zoom. Amazing customer service and a superb app. LOOK NO FURTHER!
Annie was very helpful with setting up the app, very good service. I look forward to using it as it has everything we need.
Create shipping zones and rates by post code. So far it is working well and the online help has been very useful.
Barath was very nice and very helpful. They corrected my problem and they also saw other issues that needed fixing and were quick to point them out and show me how to fix them. We are using shipping rates for each product feature and it works as we expected.
This application provided me with a solution that i had given up on finding for my store. The customer service is amazing. Their whole team is very responsive and will get on zoom calls with you to resolve your issues almost immediately. I personally worked with Janani and she took the time out to understand the problem my store was facing. She then got back to me with a working solution and implemented it for me as well within a matter of days.
The support on this app is the best I have experienced. Before using the app we are able to test it to find out if it fits our needs. Our situation is a little complex with different shipping pricing for different range of products. Therefore additional coding was required from the developers who did it for free and once everything is tested we are confident to launch.
Great customer service, easily schedule zoom call to help setup and also go over any issues that we had
Great App! Highly recommend the customer service! Everytime I had a question the team was very helpful!
Siva is great and made our day by helping us to set up the shipping settings for our business. Great App!
Sevice of app is very good. Mr. siva is very helpful and so kind for helping us out. Great service we recieved. Thank You so much for the help. Appreciate Kudos.
Siva was amazing! Siva helped us to set up our very specific rates, we could not have done it without his help. Thank you for all your help
We have a couple of stores (EvenGreener.com & GetComposting.com), each fed by various stock locations so were finding Shopify's rigid delivery charge options unworkable as we cannot charge customers for delivery multiple times per order just because we keep stock across various locations. Shipeasy has fixed that problem in no time and the support we have received from Siva has been fantastic. No question is too small or daft and he has assisted in setting up the rules across both of our shops. We cannot recommend Shipeasy enough. You'll be hard pushed to find customer support that beats Siva!
I used this and am happy with all the features it providing .A big thanks to Mr. Siva for helping out me for customizing the app
Janani and Vinduja were also excellent - she took the time to explain things well and will follow up with us to make sure we are happy with the outcomes. Well done! Nithish was very patient and helped me. Everything is correct now.
I used this app to create set shipping rates for certain areas our company deliver to. The process was made easy with the help of Janani. Efficient, fast and super helpful. Really recommend this app!
The support staff is very prompt. These guys resolve issues within minutes over live chat! Amazing support. Thanks a lot for helping me setup my Shipping rates.
Shiva was an amazing help. He was patient and helped me with everything. Love the app its saving me losing money on shipping
Great support easy to reach and the app does exactly what I needed. Many thanks to Siva he was very helpful!
RAJ IS A LIFESAVER!! Seriously!! This app is amazing and worth every penny! Speedy service with people who really care about your shop running smoothly. Thanks again!
This app works like magic, it prevents Shopify from charging your customers double shipping due to multiple vendor/fulfillment locations. Let me just say this, this app and the people behind it should be an example of what great customer service is and most importantly would like to say a big THANK YOU to Raj Kumar who worked with us patiently and diligently to help us install the app and set our shipping rates correctly. We highly recommend this app and will use it long term. Thank you again, Raj and Shipeasy, for making our and customers lives easier. Sincerely, Ivaylo
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