ShipX ‑ Shipping Rates & Rules
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Fast customer service and excellent help. This is just what we like when running an ecom business.
Janani was very helpful.
Thank you for rating our app. We are happy to hear about your positive experience with our product and service.
Barath was awesome! Very good knowledge and customer service.
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
O plugin é muito bom, meio complexo, mas o suporte é excelente!
i just had an amazing customer support call, really appreciate the one-on-one support so i can get this set up exactly how i want it!! Thank you Vignesh and Deepan!
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
incredible app, Durkesh is the best!
. Vindu was helpful thank you
This app has really robust and flexible functionality. They also have good product support, including being available to meet on Zoom to screenshare, so they can help set up more complicated shipping scenarios as needed. We have some byzantine requirements in our store, and I would be a bit lost trying to do everything self-serve, so this is SUPER helpful. I met today with the customer support rep Deepan; he was very patient and knowledgeable, and spent as much time as we needed to help fix my new setup request, making sure that all the scenarios I wanted were entered correctly and taking the time to double-check everything. Much appreciated!
Very great customer service by Barath! He was quick and had the rule working in no time.
Deepan was a great help today! Everything was setup and working! Thanks!
Vindu was amazing, customer support was brilliant in helping us find the best shipping solution for our companies specific sipping needs. Durksh was brilliant, very helpful and kind.
Deepan Helped me a lot to setup this.
Quick, responsive, and genuinely helpful support. Durkesh the support person understood the issue clearly and resolved it smoothly—great experience overall
The support was very helpful. My scenario setup apparently caused an issue at checkout, but Durkesh was very helpful in fixing it according to my fee mechanics.
Great app! Works as we need to and provides all the conditional logic we need to accommodate our B2B needs.
Very great customer service by Vignesh and Barath! He was quick and had the rule working in no time.
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