Shipping Tracker by DevCloud
Track your shipments in an easy and fancy way!
Rating
4.1
feedback
136
chart
#3,306
All reviews
Rating Breakdown
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Oct. 11, 2017
I got frustrated by another app that keeps on showing pop up every time I want to check so I decided to look for another and ended up getting this app The other app that I used does not really have a pricing, which is a bit difficult to know how much roughly I'm going to spend for using their service while this app has it and there is a calculator (thank you for this) that can be very handy The install was super easy and the layout is very well design, easy to setup and look very nice One feature that is great is that this app allows you to setup an order tracking on your store page so customers can go to your store and track their order there, color can be customized to fit with the theme and no branding too So far so good, hence it is 5 stars.
June 6, 2017
"Out of frustration with all the apps that did promise but never delivered I came across your app and it seems the right fit." Paolo
May 24, 2017
So far we love the way it works and the automated emails and txts to customers about order status. We are still working through a couple of issues, ie : adding sidebar to the tracking page and being able to pull in orders that use a prefix. Nice app though and I;m sure these little things will be worked out.
Sept. 18, 2018
I'm Changing the rating because i've been waiting over 10 days for support, but so far i don't received not even an update... more than 10 days without my system working. I'll happilly undo my rating as soon as my problem is fixed... until then, one star :( ---- Old rating: This app is amazing! It's sooo much more easy to organize and control our order's delivery status with it! Also, i have to congratulate the team working behind this app... your support is incredible! I couldnt manage my store without your app! It's really easy to use, with a friendly interface! Thank you very much!!! :)
May 3, 2017
I love this app, because it's simply, clear and not expensive. So it's very useful for starting businesses.
April 10, 2017
I thoroughly compared all the shipping tracker apps available in Shopify App Store and finally chose this one. The thing I like about this app is the simplicity to use, the interface and the functionality. The thing I love is the PAYG pricing format, which is like a blessing for new shop owners who are just starting or trying to start their business.
Jan. 15, 2019
UPDATE I've been using the app for over a year and support was always responsive and efficient. However recently some bugs appeared and I had trouble getting a reply from the developer for quite some time. They eventually made contact and fixed the bug, so everything is working fine again now. I home it stays that way and I don't have to find another app to replace this one.
Jan. 8, 2017
Hello DevCloud Team! Just wanted to share my excitement on how easy it was install your tracking service on my Shopify website ( SinCityCouture.com ). Easy as Installing it and directing a URL to this tracker and it appears on your store. Does not get any easier and great user interface too. Many thanks!
Jan. 3, 2017
Great customer service, easy to use, and most important of all, it solves the problem we had with sending customers to a third-party site, now we can integrate the tracking to our store instead, which is exactly what we needed!
Dec. 16, 2016
Shipping Tracker gets 5-Stars. I had been using Aftership -- then about 6 months ago Shopify started sending out "out for delivery" and "delivered" emails. Documented here: https://ecommerce.shopify.com/c/shopify-discussion/t/how-to-disable-out-for-delivery-and-delivered-notification-emails-348453 I was also using Klaviyo, and the Aftership webhook back to Klaviyo was tight and we were able to send post-delivery personalized emails based on product purchased. But. 6 months later, and I am using MailChimp now that MC has a super tight API integration with Shopify. And I learned that Shopify was sending "delivered" and "out for delivery" emails up to 5 days after the event. Seriously, Shopify? Shopify could not be trusted to send these emails... and after months of frustration, I asked them to disable these 2 emails. In the mean time, Shipping Tracker was released -- and it was significantly less expensive than AfterShip -- and the developer kept adding features!!! ESPECIALLY the app to MailChimp -- so when an order is delivered, you can create a mergefield in MailChimp and Shipping Tracker can tell MailChimp the customer had an order delivered. You then use MC segmentation: "if customer had order delivered and order contained product XYZ, then send email about product XYZ with helpful tips andlinks to video (um, and maybe an upsell ? Use your merchandising judgment for that) Can't say enough great things about the developer and communication and the reliability of the sms and emails. If you are depending on Shopify to send your all-important out-for-delivery and "delivered" emails, your customers are probably confused why you are sending them late. As in days after delivery. Shipping Tracker will solve this issue for pennies per order.