All reviews

Rating Breakdown

  • 5
    80% (108 ratings)
  • 4
    10% (14 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (3 ratings)
  • 1
    6% (8 ratings)
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5 / 5 Share

June 16, 2017

improves customer satisfaction, which improves my business!!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2017

"Out of frustration with all the apps that did promise but never delivered I came across your app and it seems the right fit." Paolo

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2017

So far we love the way it works and the automated emails and txts to customers about order status. We are still working through a couple of issues, ie : adding sidebar to the tracking page and being able to pull in orders that use a prefix. Nice app though and I;m sure these little things will be worked out.

Using app

14 days

Total reviews

18

Average rating

4.9

1 / 5 Share

Sept. 18, 2018

I'm Changing the rating because i've been waiting over 10 days for support, but so far i don't received not even an update... more than 10 days without my system working. I'll happilly undo my rating as soon as my problem is fixed... until then, one star :( ---- Old rating: This app is amazing! It's sooo much more easy to organize and control our order's delivery status with it! Also, i have to congratulate the team working behind this app... your support is incredible! I couldnt manage my store without your app! It's really easy to use, with a friendly interface! Thank you very much!!! :)

Using app

About 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

May 3, 2017

I love this app, because it's simply, clear and not expensive. So it's very useful for starting businesses.

Store

Crazery

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2017

"tracking is very frustrating and this app simplifies it all "

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2017

I thoroughly compared all the shipping tracker apps available in Shopify App Store and finally chose this one. The thing I like about this app is the simplicity to use, the interface and the functionality. The thing I love is the PAYG pricing format, which is like a blessing for new shop owners who are just starting or trying to start their business.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2017

Easy setup. I'm one to have little patience.

Using app

5 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 23, 2017

Easy to use and not expensive .

Using app

About 1 hour

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 15, 2019

UPDATE I've been using the app for over a year and support was always responsive and efficient. However recently some bugs appeared and I had trouble getting a reply from the developer for quite some time. They eventually made contact and fixed the bug, so everything is working fine again now. I home it stays that way and I don't have to find another app to replace this one.

Using app

Over 4 years

Total reviews

16

Average rating

4.4

5 / 5 Share

Jan. 31, 2017

I like the way you do tracking infrastructure for every order.

Using app

25 days

Total reviews

10

Average rating

4.9

5 / 5 Share

Jan. 8, 2017

Hello DevCloud Team! Just wanted to share my excitement on how easy it was install your tracking service on my Shopify website ( SinCityCouture.com ). Easy as Installing it and directing a URL to this tracker and it appears on your store. Does not get any easier and great user interface too. Many thanks!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2017

Great customer service, easy to use, and most important of all, it solves the problem we had with sending customers to a third-party site, now we can integrate the tracking to our store instead, which is exactly what we needed!

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 23, 2016

Helps me automate my shipment status update to my customers.

Using app

7 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Dec. 16, 2016

Shipping Tracker gets 5-Stars. I had been using Aftership -- then about 6 months ago Shopify started sending out "out for delivery" and "delivered" emails. Documented here: https://ecommerce.shopify.com/c/shopify-discussion/t/how-to-disable-out-for-delivery-and-delivered-notification-emails-348453 I was also using Klaviyo, and the Aftership webhook back to Klaviyo was tight and we were able to send post-delivery personalized emails based on product purchased. But. 6 months later, and I am using MailChimp now that MC has a super tight API integration with Shopify. And I learned that Shopify was sending "delivered" and "out for delivery" emails up to 5 days after the event. Seriously, Shopify? Shopify could not be trusted to send these emails... and after months of frustration, I asked them to disable these 2 emails. In the mean time, Shipping Tracker was released -- and it was significantly less expensive than AfterShip -- and the developer kept adding features!!! ESPECIALLY the app to MailChimp -- so when an order is delivered, you can create a mergefield in MailChimp and Shipping Tracker can tell MailChimp the customer had an order delivered. You then use MC segmentation: "if customer had order delivered and order contained product XYZ, then send email about product XYZ with helpful tips andlinks to video (um, and maybe an upsell ? Use your merchandising judgment for that) Can't say enough great things about the developer and communication and the reliability of the sms and emails. If you are depending on Shopify to send your all-important out-for-delivery and "delivered" emails, your customers are probably confused why you are sending them late. As in days after delivery. Shipping Tracker will solve this issue for pennies per order.

Using app

Almost 2 years

Total reviews

14

Average rating

4.6