All reviews

Rating Breakdown

  • 5
    86% (291 ratings)
  • 4
    4% (14 ratings)
  • 3
    2% (6 ratings)
  • 2
    1% (4 ratings)
  • 1
    7% (23 ratings)

Reviews with Text

  • 100% (338)
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1 / 5 Share

Dec. 22, 2014

Not a good solution for your all shipping needs, but good for printing packing list :) Does not support UPS. Packing list and Pick List module needs to be improved. Customer service reps cant answer your questions, they cant help at all.

Using app

13 days

Total reviews

1

Average rating

1.0

1 / 5 Share

June 28, 2023

I understand the need to raise prices every once in a while. However, if you will penalize folks for using their carrier accounts (and, therefore, their own negotiated rates), make sure that you build in some contingencies for cases where folks can NOT use your rates BY LAW. We ship alcohol and MUST ship using our shipping account. Charging us more for the "privilege" is bad business and worse optics. I will be looking for an alternative and suggest friends in the industry do the same.

Using app

Almost 9 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 8, 2014

Shipping Easy was a perfect service for many months, then in the last 4 weeks they seem to have fallen apart. After an overnight "update" our templates were corrupted, our logo was distorted, some information went missing from out packing lists, and every time they try to fix it something else goes wrong. It's been buggy for 4 weeks now, and even with repeated calls and hours on the phone with their support people, they can't seem to fix the system. Lately they have been failing to update our Shopify store when orders ship, and on the packing lists we see "Liquid Error: wrong number of arguments (1 for 2)" which is ridiculous. We're getting ready to swtich...we can't put up with this anymore.

Using app

9 months

Total reviews

2

Average rating

1.0