ShippingEasy

Jan. 30, 2020

I am THRILLED WITH THEIR CUSTOMER SERVICE! I am so computer illiterate and every single time I've called someone has immediately answered and treats you like a friend that is super smart and wants to help you succeed. Not only have they helped me navigate my issues they have educated me on excel and walked me through the process. I am so thankful I went with these guys. Being a new business, I need all the help and education I can get! I feel like a have a team-mate in them.

Jan. 30, 2020

Great app with EXCELLENT customer service. So far it does everything we need it to do. Whenever we have a problem I just call or chat with them and they help me figure it out.

Jan. 29, 2020

ShippingEasy was quick to set up and easy to integrate with Shopify. It also connects with Amazon, eBay, and Walmart, and we have another connector that allows it to sync shipping information with QuickBooks, too. There were some issues getting the Shopify sync to work consistently, but they appear to have been fixed now. Support is always quick to respond and generally have the answers we need about why an order didn't sync, what we can do to solve a problem, etc. There are some reports that are helpful in addition to what Shopify offers, though I wish I could get more detail and more customization of the reports. You can schedule reports to run automatically, which is an improvement over Shopify, as well. We are using ShippingEasy to track inventory, make adjustments, and update Shopify inventory levels, which is fairly simple to do. It will allow you to create bundled items, indicating how many of which items go into each bundle. Then inventory of each item is updated when orders come over and are fulfilled.

Jan. 29, 2020

It is easy to use and if you have any problem there is a chat with excellent customer service. I recommend ShippingEasy

Jan. 27, 2020

Really love the Shipping Easy app for managing our Shopify order shipments. It is easy to use when shipping multiple orders at once and I have tried a few different shipping options with this in mind. Shipping Easy is the only one that has all the features for bulk shipping that we need. I do wish they had a few more options with customizing the packing slips. We don't use them currently, but I am hopeful they will expand on that. I also would love to use their email marketing, but they have a few missing features there that we need and already use with Mailchimp. Hoping as the company grows, so will these additional features/add-ons and we will be able to use more of what they have to offer.

Jan. 23, 2020

excellent customer service. I used the chat function and had several rookie questions. Jose was very patient with me and helped me through. I feel much more confident now!

Jan. 17, 2020

Every time I have had call this company with any concerns or needing help they have exceeded my expectations. Today I called & spoke to Jeff. I needed help with finding a better plan for my business needs but didn't want to cancel my subscription because I love the way it integrates with my Shopify store. He was so helpful & it was so quick to figure out. They help you & they are quick about it. Love that! I can go on with the million other things I need to do for the day & now I feel better about my business.

Jan. 16, 2020

This app has been the perfect app since day one. Everyone has been super friendly and their tech support is the best! I love having the option to have support through chat rather than having to get on a cool. However their phone calls are awesome too. Thanks recently to Tom for helping me out with an order that was driving me insane. You rock!

Jan. 15, 2020

This app has been hugely beneficial to my business! I couldn't imagine running my business without it. Also, the customer support is amazing - will solve any problem you have right away!

Jan. 14, 2020

ShippingEasy has definitely lived up to its name. Everything about it, from set up to using it everyday, has been easy. The thing I truly enjoy most about ShippingEasy is that I don't have to even think about it. It works like promised, so, as a family-run business, shipping is one less thing to worry about.

Jan. 10, 2020

Does the job well. Creates a history of your shipments if you need to reference them in the future. Also, easy to void and recreate shipments. Imports from Shopify seemlessly. Great customer support. Shout out to Jose for helping us out!

Jan. 10, 2020

Easy to use and always great customer service. Highly recommended! Utilizes cubic shipping which is a HUGE plus!

Jan. 10, 2020

i started with the SE shipping part years and years old. it was great then and even better now. so when the inventory management came along i had the confidence it too would be a winner; and yes it is! now it is the marketing part which i just started. i worked closely with evan and i was able to easily switch over to SE from another e-blast app. he got me completely up and running in a very brief amount of time, not to mention, the SE editor is much easier to user than other similar editors. SE now has the whole package and thankfully, so do I. thank you SE for your products and support you have provided.

Jan. 10, 2020

Jordon was the man. I bomb barbed with questions and issues that that wasn't working between my shops and Shipping Easy. He not only answered all of them but also took his time to walk me through the process. Thanks brother, much appreciated!

Jan. 7, 2020

We use this app with ALL our shipping. It works very well and very intuitive. The best part is inventory control. Our products inventory are synced over the 5 channels that we sell on.

Jan. 6, 2020

As to customer support, ShippingEasy has been great! Unfortunately, I cannot remember the name of the gentleman that offered fantastic help to me over the phone, but Mr. Tom, who helped over the Live Chat, helped me in some really complicated manners in terms of personalized automation for our new account. Thank you very much, Tom!

Jan. 6, 2020

Connecting ShippingEasy with Shopify was super easy, which of course is not a surprise, we are also using SE for two WooCommerce websites, Amazon, Walmart, Etsy, Ebay plus manual order processing. The app has great features and the support is always extremely helpful

Jan. 2, 2020

This app is easy to install, and the customer service is A+. Does everything I needed for shipping and more, including maintaining inventory, which is really helpful!

Jan. 2, 2020

Brandon was a huge help troubleshooting a problem I had with my printer settings. Shipping easy is great, always there to help!

Dec. 17, 2019

I just did an online chat with Jose to help me change my "Ship From" address. I had changed it under Settings, but it wasn't showing up on the labels. He told me where to go to make the change (within Shopify that transfers to Shipping Easy) and it fixed my problem immediately. Helpful and resolved!