All reviews

Rating Breakdown

  • 5
    86% (291 ratings)
  • 4
    4% (14 ratings)
  • 3
    2% (6 ratings)
  • 2
    1% (4 ratings)
  • 1
    7% (23 ratings)

Reviews with Text

  • 100% (338)
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5 / 5 Share

Feb. 14, 2020

We use this app to print labels and ship out all of our orders. I was trying to connect a second warehouse and Jordan was extremely helpful!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2020

I use this app to to create shipping labels for packages being shipped out. I really enjoy using this app because Matt and Tom are super helpful! I click on the chat box quite often for any questions or concerns and they are always there to help with anything I don't understand or need further assistance on. I definitely recommend this app for anyone who has a lot of outgoing packages so that you can create one barcode for the mailman to scan that scans in all packages at once.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 7, 2020

I use this app to sync my orders and ship, I haven't used it that much yet. However the customer service is great!

Using app

24 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 6, 2020

Shipping easy has been a pleasure so far. It allows us to ship with easy. We can compare prices from different carriers in a simple single window. It also gives us the chance to do marketing as well. We can email customers coupons if they sign up for email alerts. We can send reminders to shop again if customers haven't visited us in a while. We can send automated emails for customers after making a purchase with a coupon included to come back and shop again. The best part of it all is their customer service. They have a U.S based phone number with English speaking customer service reps that will answer all of your questions. If you don't like to talk on the phone they also offer chat assistance and the good ol' email if you're feeling brave. Thank you Shippingeasy Team.

Using app

20 days

Total reviews

13

Average rating

4.7

5 / 5 Share

Feb. 4, 2020

Customer service is great and always helpful when I'm in a bind. The chat function is quick and gets me back on track in minutes!

Using app

About 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 3, 2020

Melody H. was very friendly. She was also very knowledgeable about the website and was very efficient in answering my questions.

Using app

19 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 30, 2020

Great app with EXCELLENT customer service. So far it does everything we need it to do. Whenever we have a problem I just call or chat with them and they help me figure it out.

Using app

3 months

Total reviews

5

Average rating

5.0

4 / 5 Share

Jan. 29, 2020

ShippingEasy was quick to set up and easy to integrate with Shopify. It also connects with Amazon, eBay, and Walmart, and we have another connector that allows it to sync shipping information with QuickBooks, too. There were some issues getting the Shopify sync to work consistently, but they appear to have been fixed now. Support is always quick to respond and generally have the answers we need about why an order didn't sync, what we can do to solve a problem, etc. There are some reports that are helpful in addition to what Shopify offers, though I wish I could get more detail and more customization of the reports. You can schedule reports to run automatically, which is an improvement over Shopify, as well. We are using ShippingEasy to track inventory, make adjustments, and update Shopify inventory levels, which is fairly simple to do. It will allow you to create bundled items, indicating how many of which items go into each bundle. Then inventory of each item is updated when orders come over and are fulfilled.

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 27, 2020

Really love the Shipping Easy app for managing our Shopify order shipments. It is easy to use when shipping multiple orders at once and I have tried a few different shipping options with this in mind. Shipping Easy is the only one that has all the features for bulk shipping that we need. I do wish they had a few more options with customizing the packing slips. We don't use them currently, but I am hopeful they will expand on that. I also would love to use their email marketing, but they have a few missing features there that we need and already use with Mailchimp. Hoping as the company grows, so will these additional features/add-ons and we will be able to use more of what they have to offer.

Using app

Over 1 year

Total reviews

13

Average rating

4.5

5 / 5 Share

Jan. 16, 2020

This app has been the perfect app since day one. Everyone has been super friendly and their tech support is the best! I love having the option to have support through chat rather than having to get on a cool. However their phone calls are awesome too. Thanks recently to Tom for helping me out with an order that was driving me insane. You rock!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 14, 2020

ShippingEasy has definitely lived up to its name. Everything about it, from set up to using it everyday, has been easy. The thing I truly enjoy most about ShippingEasy is that I don't have to even think about it. It works like promised, so, as a family-run business, shipping is one less thing to worry about.

Using app

Over 4 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 10, 2020

i started with the SE shipping part years and years old. it was great then and even better now. so when the inventory management came along i had the confidence it too would be a winner; and yes it is! now it is the marketing part which i just started. i worked closely with evan and i was able to easily switch over to SE from another e-blast app. he got me completely up and running in a very brief amount of time, not to mention, the SE editor is much easier to user than other similar editors. SE now has the whole package and thankfully, so do I. thank you SE for your products and support you have provided.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2020

Jordon was the man. I bomb barbed with questions and issues that that wasn't working between my shops and Shipping Easy. He not only answered all of them but also took his time to walk me through the process. Thanks brother, much appreciated!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2020

We use this app with ALL our shipping. It works very well and very intuitive. The best part is inventory control. Our products inventory are synced over the 5 channels that we sell on.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2020

As to customer support, ShippingEasy has been great! Unfortunately, I cannot remember the name of the gentleman that offered fantastic help to me over the phone, but Mr. Tom, who helped over the Live Chat, helped me in some really complicated manners in terms of personalized automation for our new account. Thank you very much, Tom!

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2020

This app is easy to install, and the customer service is A+. Does everything I needed for shipping and more, including maintaining inventory, which is really helpful!

Using app

6 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Jan. 2, 2020

Brandon was a huge help troubleshooting a problem I had with my printer settings. Shipping easy is great, always there to help!

Using app

10 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Dec. 17, 2019

I just did an online chat with Jose to help me change my "Ship From" address. I had changed it under Settings, but it wasn't showing up on the labels. He told me where to go to make the change (within Shopify that transfers to Shipping Easy) and it fixed my problem immediately. Helpful and resolved!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2019

This is a great APP and made my life so much easier. It save us time, help our business run more efficient and organized. Also their service is amazing. Anytime i have an issue or question they are always available to help. I am in the learning process but so far it is user friendly and I've been able to get set fast as simple. I highly recommend.

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2019

Great app. It's very user friendly and saves us a lot of time. The order filtering features are great. Thanks for the help, Evan!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0